JazzCash- Your Mobile Account

Name: JazzCash- Your Mobile Account
Rating: 4.7 (5853 reviews)
Author: PAKISTAN MOBILE COMMUNICATIONS LTD

Instant Transfers & Payments

Free

5.9K Ratings
Ages

4+
Years
Category

Finance
Developer

PAKISTAN MOBILE COMMUNICATIONS LTD
Language

EN
+ 1 More
Size

413.7
MB

JazzCash is Pakistan’s largest mobile wallet trusted by millions of Pakistanis. Install the new JazzCash app and experience seamless payments, transfer money to anyone anywhere, pay utility bills, recharge your mobile balance, subscribe to mobile packages and much more. How does JazzCash work? • Open your secure mobile account using any network’s mobile number and a valid CNIC. Using our nifty built-in scanner scan your CNIC, verify your information and we will take care of the rest • Add money to your JazzCash account conveniently by linking any debit card to your account or by making a cash deposit at your nearest JazzCash agent • Send money to anyone in Pakistan with ease • Choose between a physical or a virtual Mastercard to make in-store and online payments even more seamless • Whether it is a utility bill that needs paying or a friend you have to send money to, do it all from the convenience of your mobile phone in just a few taps The all-new JazzCash App We are always looking for ways to enhance the JazzCash experience for our users. We have not only revamped the whole app interface but have also have added new exciting features for you to experience seamlessly. Test-Drive the App with Guest mode Experience the app without any hassle. Now you can explore JazzCash app and available offerings without even registering an account. My JazzCash customization The new JazzCash App has been designed for YOU. Customize the app homescreen with your frequently used transactions for quick access and convenience. Universal App Search Can't find something? Payment company? An offer? A bundle? No problem! Just use the search bar to get to your desired place in the app in no time. Agent & Business Locator Locate thousands of JazzCash agents and businesses near your location within the app with a single tap of a button. Your Handy Inbox Can't remember an offer that was sent as a notification? Don't worry, the notifications are now stored in the app for you to come back to any time you want in the all-new “inbox”. Help & Support Stuck with something? Cannot understand a process? Our new and improved help and support is here for you. Add Cards Add your debit cards to the app securely and deposit money to your JazzCash account with ease. Pay Bills No need to stand in lines anymore for any kind of bills. We accept all kinds of bill payments. Send Money Send money to anyone, anywhere in Pakistan using JazzCash App. You can transfer money to other JazzCash account, bank accounts, CNIC numbers and to other mobile wallets in Pakistan. Payoneer Connect your Payoneer account with JazzCash to instantly receive your money. Buy Tickets Got an event or a destination to get to? Book and buy your tickets using the JazzCash App. Earn Rewards Use the app to become part of exciting campaigns and earn cash rewards. Mobile Load & Bundles Buy mobile load and bundles for yourself or friends and family from the comfort of your couch using the JazzCash App. Invite and Earn Invite your friends to the JazzCash App and earn amazing cashback rewards from us. QR Payments Go cashless. Use your JazzCash App to scan QR at available merchants and make payments with ease. ReadyCash Need a quick loan for your urgent financial needs? We got you covered with ReadyCash. Insurance Explore our range of Insurance plans and subscribe for yourself and your loved ones in just a few taps. Wearable Convenience The JC app is now available on watchOS! You can send and receive money, top up your mobile, reactivate your debit card, and make contactless payments through JC using your smartwatch. This all and much more awaits you! Share your feedback and suggestions with us at jazzcashappfeedback@jazz.com.pk

Ratings & Reviews

4.7

out of 5

5.9K Ratings

Error message when login
09/03/2022

amir.shah.G
Error message every time when I'm trying to login my account ( only work 1 time remove the app and install again then login )And biometric verified not work On my iPhone 13 pro max

Developer Response
Hi amir, we apologize for the inconvenience caused. Please update the new version. The older version has some issues that we have fixed. In case of any query you can always reach us at our 24/7 available helpline 4444/021-111-124-444.
Error message when login
09/03/2022

amir.shah.G

Error message every time when I'm trying to login my account ( only work 1 time remove the app and install again then login )And biometric verified not work On my iPhone 13 pro max
Developer Response 10/17/2022
Hi amir, we apologize for the inconvenience caused. Please update the new version. The older version has some issues that we have fixed. In case of any query you can always reach us at our 24/7 available helpline 4444/021-111-124-444.
Worst Thing ever
12/05/2024

M Abdullah Zia
I recently upgraded to an iPhone 16 Pro and have been trying to log into the JazzCash app. The biometric verification simply doesn’t work—it can’t scan my fingerprints, despite my phone being the latest model with no issues. For comparison, I set up EasyPaisa in just two minutes.To make things worse, I contacted the helpline and visited a franchise, only to be told there’s no alternative to app-based biometric verification. The customer service was rude and unhelpful—they even hung up on me multiple times.Adding to my frustration, I once ordered a JazzCash debit card, which took 1.5 years to arrive. This app is a disaster—poor technology, terrible service, and zero accountability. I do not recommend it.

Developer Response
Dear Abdullah, we regret the inconvenience you had to face. We're always looking to improve your experience and try our hardest to provide you with the best services. We want to turn around your experience. Kindly share your concern along with your JazzCash account details, an error screenshot, and a brief explanation of your issue at complaints@jazzcash.com.pk so that we can look into this matter as soon as possible. Thank you!
Worst Thing ever
12/05/2024

M Abdullah Zia

I recently upgraded to an iPhone 16 Pro and have been trying to log into the JazzCash app. The biometric verification simply doesn’t work—it can’t scan my fingerprints, despite my phone being the latest model with no issues. For comparison, I set up EasyPaisa in just two minutes.To make things worse, I contacted the helpline and visited a franchise, only to be told there’s no alternative to app-based biometric verification. The customer service was rude and unhelpful—they even hung up on me multiple times.Adding to my frustration, I once ordered a JazzCash debit card, which took 1.5 years to arrive. This app is a disaster—poor technology, terrible service, and zero accountability. I do not recommend it.
Developer Response 12/07/2024
Dear Abdullah, we regret the inconvenience you had to face. We're always looking to improve your experience and try our hardest to provide you with the best services. We want to turn around your experience. Kindly share your concern along with your JazzCash account details, an error screenshot, and a brief explanation of your issue at complaints@jazzcash.com.pk so that we can look into this matter as soon as possible. Thank you!
Fraud app not letting me my money out
01/04/2024

SHAHARYAR_KHAN
I recently encountered a significant issue with the JazzCash app that has left me disappointed and frustrated. Despite entering the correct MPIN, the app consistently denies my attempts to transfer funds, labeling them as incorrect.This glitch has not only disrupted my regular transactions but also posed a serious problem during times when urgent payments needed to be made. The app's failure to process transactions efficiently is highly concerning and has led me to question its reliability.I reached out to customer support for assistance, but the response time and resolution were far from satisfactory. The lack of prompt and effective support exacerbates the frustration of dealing with a malfunctioning app.Given the urgency of modern financial transactions, the JazzCash app's unreliability has proved to be a major drawback. I strongly advise potential users to exercise caution and explore alternative options until these issues are adequately addressed by the app's developers.

Developer Response
Dear Customer, we regret the inconvenience you had to face. Kindly share your concern along with your JazzCash account details, an error screenshot, and a brief explanation of your issue at complaints@jazzcash.com.pk so that we can look into this matter as soon as possible. Thank you!
Fraud app not letting me my money out
01/04/2024

SHAHARYAR_KHAN

I recently encountered a significant issue with the JazzCash app that has left me disappointed and frustrated. Despite entering the correct MPIN, the app consistently denies my attempts to transfer funds, labeling them as incorrect.This glitch has not only disrupted my regular transactions but also posed a serious problem during times when urgent payments needed to be made. The app's failure to process transactions efficiently is highly concerning and has led me to question its reliability.I reached out to customer support for assistance, but the response time and resolution were far from satisfactory. The lack of prompt and effective support exacerbates the frustration of dealing with a malfunctioning app.Given the urgency of modern financial transactions, the JazzCash app's unreliability has proved to be a major drawback. I strongly advise potential users to exercise caution and explore alternative options until these issues are adequately addressed by the app's developers.
Developer Response 01/16/2024
Dear Customer, we regret the inconvenience you had to face. Kindly share your concern along with your JazzCash account details, an error screenshot, and a brief explanation of your issue at complaints@jazzcash.com.pk so that we can look into this matter as soon as possible. Thank you!
Absolutely useless app
Jul 13

Subhan Tariq
Absolutely useless app and pathetic customer service. I switched to an iPhone 16 Pro back in October 2024, and since then, I haven’t been able to access my JazzCash account just because their biometric verification system is completely broken.Here’s what happens: I enter my JazzCash number, receive the OTP, and then input my CNIC. It shows “New device detected, perform biometric verification.” But when I tap Next, nothing happens it just throws me back to the CNIC input screen in an endless loop.I’ve filed multiple complaints, spoken to their support countless times, and even sent a written complaint via email but of course, nothing works. No response, no fix, just complete ignorance.It’s honestly shocking how a financial service app can be this unreliable and their team this unbothered. If you’re thinking of using JazzCash, don’t bother it’s a joke.
Absolutely useless app
Jul 13

Subhan Tariq

Absolutely useless app and pathetic customer service. I switched to an iPhone 16 Pro back in October 2024, and since then, I haven’t been able to access my JazzCash account just because their biometric verification system is completely broken.Here’s what happens: I enter my JazzCash number, receive the OTP, and then input my CNIC. It shows “New device detected, perform biometric verification.” But when I tap Next, nothing happens it just throws me back to the CNIC input screen in an endless loop.I’ve filed multiple complaints, spoken to their support countless times, and even sent a written complaint via email but of course, nothing works. No response, no fix, just complete ignorance.It’s honestly shocking how a financial service app can be this unreliable and their team this unbothered. If you’re thinking of using JazzCash, don’t bother it’s a joke.

- JazzCash on your wrist: secure, seamless, anytime access - Travel with peace of mind – get covered on the go with our new Travel Insurance feature. - Invest smarter with K-Trade – trade instantly, track your portfolio in real time, and access powerful market insights. - Spread the joy with JazzCash! Invite friends, send money with personalized greetings, and enjoy bulk transfers to multiple users in one go. - Enjoy a smoother experience! Multiple user journey enhancements and performance upgrades for a faster, more reliable app.