I use this app daily to view the video from my Clare camera system and doorbell. Overall the app works well. There are a few minor glitches, but all apps have them. I called the support team and they stated that there will be a brand new app version in a few weeks. I am looking forward to it!

I thought I was purchasing one of the better security systems on the market, but I’m not particularly happy with the software nor the cameras. If I want to review video for a prowler at night, not able to see details of the car or license plate. Unable to scan / review video footage at 2x or 3x when you are looking for a situation that took place the previous night. If you have an 8 hour window, you have to watch 8 hours of video. Not very modern / up to today’s technology. The cameras were supposed to be 4K night vision cameras, but you can’t make out any details i.e., license plate, or type of vehicle. Cameras were overpriced! Not very satisfied for a system i paid a lot of money for.

I can’t complain too much because this service and bell came free with my home. It’s set to 5ft but goes off all day from trucks driving by which are more than 5 ft away. Since it goes off so much when it’s not needed it’s like the boy who cried wolf and you don’t really pay attention to when it’s a real person /should be alerted. When you open the app the image is not in real time until you click it, which no matter how I play with the settings, doesn’t change. You cannot scroll back to watch video unless there was a trigger of movement. So if someone sneaks up to your home and is outside of the zone, there’s no recording of it. Or if for some reason the sensor didn’t notice, or cut out too soon, there’s not recording to go back to. It’s helpful for knowing when I have deliveries and I do like the feature that it calls me when the bell rings , but to answer the call you have to usually go back into the app and it’s annoying. For free it’s great but if I were actually purchasing it I would go with a different service.

If i didn’t have Akerman Security I would have never known what a Claire doorbell was. This doorbell impedes on the reputation of Akerman. If you get this doorbell know that you are putting your safety at risk. This is the second doorbell that I have replaced by Claire. Constantly getting messages that it is “offline”. I can confidently say that I will never use another Claire product. The application has updated only to continue to have glitches. This doorbell is malfunctioning more than it’s working save yourself the time and headache and no matter what Akerman says go with a Ring or anything but this. There is a reason we have never heard of them. Praying they drift back into oblivion and continue to be the useless product that they are. Happy Sunday!