BVG Tickets: Train, Bus & Tram 4+

Buy a ticket to travel Berlin

Berliner Verkehrsbetriebe (BVG) - AöR

Designed for iPad

    • 4.6 • 1.3K Ratings
    • Free

Screenshots

Description

BVG Tickets is the official app for purchasing public transport tickets in Berlin!

With BVG Tickets, you can buy tickets for trains, subways, trams, and buses directly from the official source. Purchase and download your tickets in the app and travel easily throughout Berlin.

Whether you’re a local or a tourist, BVG Tickets has the right option for you. Fast, simple, and always convenient!

What’s new?

The BVG Ticket app has been upgraded! With a focus on refinement, the app has been optimized to enhance your experience. Familiar features remain, while key areas—especially the design—have been refreshed and improved. Check it out and see the difference!

How does the BVG Tickets app work?

- Download the BVG Tickets app
- Login or register a new account
- Connect your payment method
- Select your desired ticket
- Purchase your ticket
- Download it instantly and save it to your app or wallet - done!

Please note: BVG Tickets is solely for purchasing public transport tickets. For travel routes and connection details, please download our BVG Fahrinfo app.

Pay for your tickets on the go:

Skip the queues at stations and ticket machines! Simply link your preferred payment method—credit card, SEPA direct debit, Apple Pay or PayPal.

Available tariff zones:

• Berlin AB
• Berlin BC (C area includes, for example, Potsdam and Berlin Airport BER)
• Berlin ABC (C area includes, for example, Potsdam and Berlin Airport BER)

All it takes to buy your next train, tram, bus, or subway ticket is to register with your email, password, and name—then you’re good to go! Already have a BVG account? Perfect! Just log in and start purchasing tickets.

Do you already have a BVG account? Then you don’t need to register again! You can use your current account information to log in and purchase tickets.

Tickets available on the BVG app:

• Monthly pass (AB)
• 7-Day Card (AB)
• Monthly Ticket for Trainees (AB)
• Berlin Ticket S (AB)
• 4-Trip Card
• 24-Hour Ticket
• Single Ticket
• Short Trip Ticket
• Connection ticket
• Tourist Tickets
• Bicycle Ticket


No matter where you’re headed—whether to Schöneberg, Kreuzberg, Neukölln, or Prenzlauer Berg—the BVG Tickets app has you covered. Just buy the ticket that fits your needs and get going!

Save time, travel faster:

Purchasing your Berlin public transport tickets through the BVG Tickets app means no more waiting in line. Enjoy faster, easier ticket buying, and skip the ticket counters and machines!

Store your ticket in the app or in Apple Wallet - fast and easy!

Make it easy on yourself: load your ticket into Apple Wallet and save yourself the hassle of searching in the app. You'll have it right at your fingertips when you check in. Pull out your phone, open your Wallet and go through security in seconds - no hassle. It couldn't be easier!

We value your feedback: We love hearing from our users! For feedback or assistance, reach out to us at appsupport@bvg.de and we’ll respond as soon as possible.

Accessibility disclaimer for the BVG Tickets app: https://www.bvg.de/en/subscriptions-and-tickets/all-apps/ticket-app/accessibility-disclaimer-ios

What’s New

Version 2.0.0

The new ticket app impresses with a fresh look and consistent functionality. Tried-and-true features remain, while targeted improvements have been made in other areas. The app is now faster and more reliable, offering an optimized dark mode and enhanced accessibility.

Ratings and Reviews

4.6 out of 5
1.3K Ratings

1.3K Ratings

Rachelinromevisiting ,

Wonderful app!

This app is a lifesaver! I made an account and set it up with PayPal. Now whenever I need a ticket, I just take out my smartphone. No need to waste time going to ticket machines, waiting in line at them, or getting out cash. The electronic ticket also shows the time left on it and all the records of your ticket purchases go on your credit card.

Developer Response ,

Hi! Thank you so much for your review! 💛

Sconover ,

Fined 60 eur because of this app

I habitually buy 4-ticket packs, and in the last year the transactions have gotten longer and longer (1-2 minutes of the spinner interaction - I might as well buy physical tickets) and nowadays even fail. Today I entered the train trusting that this was about to complete and it failed (all on wifi), and I was on a train with fare control and was given a 60 euro ticket. The app says that I have purchased tickets using a past credit card transaction, but no record of this visible in the app, nor any tickets are visible in app. To emphasize: this was all while being connected to bvg wifi.

The only conclusion is that using this service in its current state incurs serious risk of getting fined, not to mention inconvenience because of the length of the transaction. This service used to work well but as of now is effectively broken and should not be used for day to day tickets, and I’m probably out 60 eur because of it.

Developer Response ,

Hi, we are sorry to hear that of course and our colleagues are constantly working on the performance of the app. At the moment we can only advise that you delete the app and download it again as this clears any old cache. Please note that you have to ensure that you are in possession of a valid ticket before entering public transport.

KJBerlin ,

App crashes when you need it

Also for some reason you cannot buy an ABC ticket on the app. Twice when I’ve arrived at the airport been forced to use the ticket machines.
Edit: I got a reply from the developer and apparently you can change the fare zone in order to buy an ABC ticket. This app needs improvement with UI and Ux if a user whose has purchased tickets with the app since it’s first released didn’t clearly understand how to access that feature. To clarify I was trying to use my four pack of AB tickets to buy a ticket into berlin from the airport , it did not work. (most likely because BER is in C.) Did I need to buy the C ticket first and then activate the AB ticket? Could the app tell me the next step instead of just locking me out ?

Developer Response ,

Edit 17.03.2023: Hi, it is correct that you cannot activate a section of an AB ticket in the C area with a C station and we do not advise to activate a section of an AB ticket and to buy an extension ticket in addition, as this is more expensive than buying either a single trip ticket ABC or, if you use the tickets more often a 4-trip-ticket Berlin ABC. --- Hi, that is not correct, you can buy ABC tickets with the app ;-), you need to choose the ticket you wish to buy and then click onto the field "fare zone", a pop up opens at the bottom of the screen where you can change from AB to BC or ABC.

App Privacy

The developer, Berliner Verkehrsbetriebe (BVG) - AöR, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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