My Cloud Home

Name: My Cloud Home
Rating: 4.8 (13080 reviews)
Author: Western Digital Technologies, Inc.

Productivity

Free

13K Ratings
Ages

18+
Years
Category

Productivity
Developer

Western Digital Technologies, Inc.
Language

EN
+ 20 More
Size

99.3
MB

My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

Ratings & Reviews

4.8

out of 5

13K Ratings

Can’t transfer files from Windows 10
09/28/2020

BB_iPhone
Device in theory seems great, but I cannot copy pictures from my Windows 10 OS computer to the My Cloud Home. Each time I attempt to copy the 136GB of pictures I get an error message saying that the My Cloud Home doesn’t have enough memory, even though I haven’t copy anything to the 4TB device. I contacted WD and the response was this is not a known issue and that they couldn’t help me. I’ve had it over 39 days and still can’t copy to it! Right now its just another drive that my PC accesses, but is unusable. Wouldn’t recommend this product because of the poor customer service and assistance to get it setup and working.
Can’t transfer files from Windows 10
09/28/2020

BB_iPhone

Device in theory seems great, but I cannot copy pictures from my Windows 10 OS computer to the My Cloud Home. Each time I attempt to copy the 136GB of pictures I get an error message saying that the My Cloud Home doesn’t have enough memory, even though I haven’t copy anything to the 4TB device. I contacted WD and the response was this is not a known issue and that they couldn’t help me. I’ve had it over 39 days and still can’t copy to it! Right now its just another drive that my PC accesses, but is unusable. Wouldn’t recommend this product because of the poor customer service and assistance to get it setup and working.
Love my Cloud Home Duo
04/26/2020

ivysoft
I bought the Cloud Home Duo with the intention for my home office backup. I shared the space as a network drive between several home PCs. It works great as planned. Hopeful if the harddisk ever crashes, the dual hard drives will give me one extra peace of mind for recovery. After having this configured for some time, the software update came along which improved the efficiency of playing media file. In the beginning the media MP4 did not seem to play smoothly but now it works well. I should also note that the iPad and iPhone can access the drive information like a drive. One thing i wish the manufacturer can do is to allow me to define some shortcuts which instantly can take me into certain popular folders. Right now when i start my access, i always have to start from the root level which is hard on iPhone. In addition, they can make the system to have typical folder sort, like newest first or do you want to go back to that unfinished MP4 file. It would be a nice feature but very common in the NetFlix world. I.e. resume playing last file. If this feature can be available, i think the device world be perfect 5 star rated.
Love my Cloud Home Duo
04/26/2020

ivysoft

I bought the Cloud Home Duo with the intention for my home office backup. I shared the space as a network drive between several home PCs. It works great as planned. Hopeful if the harddisk ever crashes, the dual hard drives will give me one extra peace of mind for recovery. After having this configured for some time, the software update came along which improved the efficiency of playing media file. In the beginning the media MP4 did not seem to play smoothly but now it works well. I should also note that the iPad and iPhone can access the drive information like a drive. One thing i wish the manufacturer can do is to allow me to define some shortcuts which instantly can take me into certain popular folders. Right now when i start my access, i always have to start from the root level which is hard on iPhone. In addition, they can make the system to have typical folder sort, like newest first or do you want to go back to that unfinished MP4 file. It would be a nice feature but very common in the NetFlix world. I.e. resume playing last file. If this feature can be available, i think the device world be perfect 5 star rated.
Poor iOS integration
08/04/2018

David A. Goldfarb
I bought the WD MyCloud Duo with the hopes of having my own big cloud server, accessible from all my devices, just like Dropbox or OneDrive or iCloud, but with more space and no subscription fees. It connects well enough to our PCs, but file handling is cumbersome from an iPad or iPhone. I want to be able to edit MS Word documents on my iPad and my PC and even my iPhone without having to make a copy of the document and then transfer it back to my MyCloud Home server. With OneDrive, it’s all the same file, I close it on one device, and I open it on another device, and I’m not creating duplicate versions that can become confused later. I want to transfer sheet music PDFs to the ForScore app directly, but the only way to do that is to send them from MyCloud to another cloud service like dropbox, and open them from there. I’d like to share files with a work group that uses many different devices, like we do currently with Dropbox and Slack, but it’s too inefficient if we can’t just click on an audio or video or DOC file and open it.
Poor iOS integration
08/04/2018

David A. Goldfarb

I bought the WD MyCloud Duo with the hopes of having my own big cloud server, accessible from all my devices, just like Dropbox or OneDrive or iCloud, but with more space and no subscription fees. It connects well enough to our PCs, but file handling is cumbersome from an iPad or iPhone. I want to be able to edit MS Word documents on my iPad and my PC and even my iPhone without having to make a copy of the document and then transfer it back to my MyCloud Home server. With OneDrive, it’s all the same file, I close it on one device, and I open it on another device, and I’m not creating duplicate versions that can become confused later. I want to transfer sheet music PDFs to the ForScore app directly, but the only way to do that is to send them from MyCloud to another cloud service like dropbox, and open them from there. I’d like to share files with a work group that uses many different devices, like we do currently with Dropbox and Slack, but it’s too inefficient if we can’t just click on an audio or video or DOC file and open it.
Too Bare Bones & Half-Baked
11/01/2018

'15Legacy
The app only really offers the bare minimum of acceptable functionality, but even then the implementation is less than adequate. Specifically:- The built in previewer is awful in terms of compatibility, and it routinely freezes when rendering decent-resolution PDFs, whereas normal PDF viewers have no problems.- You can upload files from other apps, but you can only do so to the general root folder: you have to go back into the app, refresh, and them move it to the desired folder manually. This is inexcusably tedious.- You can export files, but you can’t edit them without doing so. If I have a word document I wish to edit, I have to export it, save it on my iPad, edit it, then re-upload it, delete the original version, and move the new copy into the folder. All other cloud service applications allow live edits of popular formats in most major applications (editing word files in word, PDFs in most available viewers, etc.). This too is just ridiculous.- Navigating folder structures is tedious: there’s no button to go back to the root directory, you have to just keep clicking the back button to go up and up from the folder you were in. It does not take advantage of an iPad’s larger screen size. - There’s no integration into the iOS Files application, though all other cloud storage apps do this. These issues need to be addressed- the app is so awful it inhibits good access to my files, thus making me consider returning the MyCloud Home.
Too Bare Bones & Half-Baked
11/01/2018

'15Legacy

The app only really offers the bare minimum of acceptable functionality, but even then the implementation is less than adequate. Specifically:- The built in previewer is awful in terms of compatibility, and it routinely freezes when rendering decent-resolution PDFs, whereas normal PDF viewers have no problems.- You can upload files from other apps, but you can only do so to the general root folder: you have to go back into the app, refresh, and them move it to the desired folder manually. This is inexcusably tedious.- You can export files, but you can’t edit them without doing so. If I have a word document I wish to edit, I have to export it, save it on my iPad, edit it, then re-upload it, delete the original version, and move the new copy into the folder. All other cloud service applications allow live edits of popular formats in most major applications (editing word files in word, PDFs in most available viewers, etc.). This too is just ridiculous.- Navigating folder structures is tedious: there’s no button to go back to the root directory, you have to just keep clicking the back button to go up and up from the folder you were in. It does not take advantage of an iPad’s larger screen size. - There’s no integration into the iOS Files application, though all other cloud storage apps do this. These issues need to be addressed- the app is so awful it inhibits good access to my files, thus making me consider returning the MyCloud Home.

Thank you for using My Cloud Home! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/mch.

Version 4.28.1

Dec 18

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Identifiers
- Usage Data
- Diagnostics