I've used this VPN for roughly one year. Have the five year plan. On my laptop, no problem. On my iPhone different story. Every so often if I want faster loading speed I will turn the VPN off. Occasionally the VeePN app will open but not load, so I'm essentially forced to go into general phone settings to turn VPN off. Annoying, but tolerable. That is until today, twice now I have experienced my phone unable to connect to Wi-Fi or LTE, and the kicker is that the VPN wasn't even on! However, I know it is the VeePN app which is responsible for this lack of connectivity because when I open phone's general settings, I have that spinning load circle next to "VPN connecting..."In summary, this app needs improvement. It is concerning to me -- perhaps due to my own lack of understanding of this technology -- but it is concerning to me when an app I rely on to encrypt outgoing data turns into something which makes my phone incapable of send outgoing data. A reasonable question would be, if VeePN cannot make a seamless app experience and does not make any apparent effort to improve existing faults within the app, then how reliable is the service at performing its fundamental duty of encrypting outgoing data?The question of whether or not VeePN can do itsfundamental job shouldn't exist. But it does. And since reliability is paramount when it comes to a VPN, it would seem, based on other reviews I've read here, VeePN is more concerned with taking money they haven't earned than with, ohhhh I dunno, performing its singlular, sole purpose without issue. Needless to say, I'll be paying for a new VPN provider in ~10 minutes time.
Hi there! We are sorry to hear that you are having difficulties with our app. Please contact us at support@veepn.com to describe in more detail the inconvenience you have experienced while using our application, so we can assist you better.