EQ Smart-Level

Can’t pair iPhone 14 Pro
02/13/2023

jhettel
I used this app without any issues on my old iPhone X for years. Now that I have an iPhone 14 the app can’t see my phone and my phone can’t see the device either. I have done everything the EQ support staff have suggested and still can’t pair. The last response I got from support was basically I don’t know anything about your new phone but if it worked with your old phone there is no issue with the device. Seems odd that this is the only Bluetooth device (and I have many)that I can’t see or connect to…
Can’t pair iPhone 14 Pro
02/13/2023

jhettel

I used this app without any issues on my old iPhone X for years. Now that I have an iPhone 14 the app can’t see my phone and my phone can’t see the device either. I have done everything the EQ support staff have suggested and still can’t pair. The last response I got from support was basically I don’t know anything about your new phone but if it worked with your old phone there is no issue with the device. Seems odd that this is the only Bluetooth device (and I have many)that I can’t see or connect to…
Customer service
11/09/2020

Grizzly4502
Equalizer leveling systems customer service is second to none. I had a problem with one of my jacks from the factory. The dealer said it would be three months before they could get it replaced. I worked with a representative at equalizer and they had me fixed in less than a week so I could go on my scheduled trip. the people were super helpful, knowledgeable and friendly. that’s the way I like to do business. no nonsense customer satisfaction 100%.
Customer service
11/09/2020

Grizzly4502

Equalizer leveling systems customer service is second to none. I had a problem with one of my jacks from the factory. The dealer said it would be three months before they could get it replaced. I worked with a representative at equalizer and they had me fixed in less than a week so I could go on my scheduled trip. the people were super helpful, knowledgeable and friendly. that’s the way I like to do business. no nonsense customer satisfaction 100%.
Cannot restore connection
04/12/2025

K56
A year ago I lost connection between the app and the controller. It worked fine for a year. Then IOS changed and lost all connection. No info in the app or support section or the website on how to restore connection. I reinstalled the app as directed in the manual but that doesn’t work. I see that the app hasn’t been updated in 3 years. Therefore, this is a useless app and the feature advertised is not available.
Cannot restore connection
04/12/2025

K56

A year ago I lost connection between the app and the controller. It worked fine for a year. Then IOS changed and lost all connection. No info in the app or support section or the website on how to restore connection. I reinstalled the app as directed in the manual but that doesn’t work. I see that the app hasn’t been updated in 3 years. Therefore, this is a useless app and the feature advertised is not available.
Worked ok once
07/07/2023

RustySteel234
No problem initially but after first us never could get it to connect again. Pretty pointless as it gives no more control than the pad. Doesn’t give any indication of level or not. Just a controller for stabilizers to go up or down.
Worked ok once
07/07/2023

RustySteel234

No problem initially but after first us never could get it to connect again. Pretty pointless as it gives no more control than the pad. Doesn’t give any indication of level or not. Just a controller for stabilizers to go up or down.