I bought Fossil Q54 in late 2016 or early 2017. I have experienced the same problems as everyone else here. ( dropped connection and trouble reconnecting being the most common) I can handle the lost connection issue, or rather my watch has trained me to live with it. It eventually catches up and gives me my steps. The updates however!! Why does finding an update immediately cause the watch to lose connection and stop tracking steps. Is it possible for the tracker to continue to track steps if an update is available? Being able to postpone the updates would help. I recently went on a 3 day camping trip. Updates hit the first morning out. So no steps recorded all weekend. Finally on Sunday when I got back to WiFi, there was an update waiting when it finally reconnected. I am the consumer here. The ultimate goal of your company should be to to sell watches not keep the developer happy.

Few weeks, then $20 for new batteries. :( when it dies again I will probably switch brands of counter, because this isn’t maintainable.Update: in the Chicago suburbs1. I sometimes bicycle 10 miles a day, but the fossil q doesn’t acknowledge it, just tells me I haven’t reached my step goal. Pretty discouraging! 2. I recently tried another brand (rechargeable) and have discovered the fossil was only registering 1/3-1/2 of my steps. I no longer am using the Fossil Q. It was a nice introduction to wearable step counters but I need better feedback for my exercising efforts.

I have no issues with it. I love that it tracks my steps and sleeping habits. Specially love that I’m notified when I get a texts or calls from my loved ones that I set up on the app. I have my phone on silent at work, so it works awesome for me. I fell naked if I forget to put it on when I’m in a hurry. Wish it did a little more, but very happy with it. I bought 3 of them. One for myself and my kids. My batteries are free for life. I just take it in and they change them out no charge, so I don’t know why someone is saying they have to 20 dollars for them and they last for months on end 🤷‍♀️

Update 2: Okay, I have moved back to my Misfit Ray. Uninstalling and reinstalling the Fossil Q Legacy app did help, but not for long. It was quickly back to losing connection with my Dreamer. I really like the hardware, but the software just doesn’t work.——————————Update: Since the developer was so kind to respond to my original review, I decided to take a look back at other reviews and responses and noticed a suggestion that works for me. It was suggested to uninstall and reinstall the Fossil Q Legacy app and go back through the setup process. I did that two days ago and it maintains a much better connection. I’ve had to open the app a few times due to the occasional disconnect but it is much much better now. Upping my rating. ——————————Original review: I love my Misfit Ray but it is super limited when it comes to notifications. Queue the Fossil Dreamer. It looks really nice. I was too excited to know that not only could I get phone and text notifications, I can get calendar reminders and a whole lot more (although some todo app notification would be nice). Here’s the problem, when it works, it’s awesome. Most of the time, though, it doesn’t. It’ll lose connection and you have to open the app to reconnect. I have done resets, power offs, and firmware updates. Nothing fixes this. And if you’re like me in that you keep you phone completely silent with not phone sounds or vibrations, this causes you to miss calls, texts, and anything else you want to be notified of because the app disconnects and your Dreamer/Reveler simply sits pretty on your wrist without a shudder.I like the simplicity of armbands without screens. I don’t want to tap away at my arm. I just want to be notified when my phone is receiving a message or call that I’m interested in. I thought this was a solution, but the Misfit Ray and it’s accompanying app work much better.