Hello Live
Business
Free
Hello Live is a live video streaming desktop assessment app that allow Assessors Insurers and Repairers to see what the policyholder sees during the very first contact over the phone. Using Hello Live, claim consultants are able to view the policyholders motor claim remotely and in real time through a live video stream, providing an early look into the size, scope and type of damage – directly benefiting insurers through significant cycle time reductions, cost reductions and improved policyholder satisfaction.
Hello Live is a proven solution designed to run with iPhone functionality, allowing policyholders to remain on the call with the claims consultant, while being able to deliver real-time visuals that ensure an accurate and speedy FNOL, triage and assessment for motor insurance claims.
Feature include:
• Simple and easy to use
• Simultaneous use of phone and visual stream
• Cloud based recording and storage/replay options
• Multi-channel sharing of visual stream
• Ubiquitous access to real time stream on any internet connected device
• Adapted for highest quality video at connection speeds and device capabilities over 3G, 4G and Wi-Fi
• Visual stream privacy and sharing configuration based on the business needs
• Enterprise level support
• Metadata and analytics
The traditional adjuster and assessing process takes days and even weeks from receipt of claim to submission of report, whereas the Hello Live process can compete these steps on simple low value claims in under 24 hours.
Hello Live delivers a faster better and more accurate collection of loss information which then, if plugged into the Hello Live Insurer platform, can directly connect the claims consultant to immediate emergency mitigation service providers to further reduce motor damage before an assessor is even required to attend site.
Benefits of Hello Live
• Reduction of motor damage cost through direct communication, early intervention, mitigation and restoration
• Reduction in traditional assessment report cost. Traditionally an assessor would attend site, view damage and adjust repair quotes. This can now all be done before an assessor turns up to site.
• Improved policyholder experience and increased confidence in the Insurers brand due to its fast and immediate response
• Significant reduction in cycle times due to the elimination of stop/start repair process, with all information being gathered accurately up front
• Higher accuracy of initial claims reserve calculation due to all loss and damage information being captured in the first 24 hours
• Significant decrease in claims handling costs due to fast cycle times and a reduction in open claims
• Reduction or elimination of the traditional field assessment required in simple low value claims.
Requirements and Recommendations
• Hello Live will consume battery power. For best results ensure you have adequate battery remaining and have unnecessary apps closed out on the mobile device.
• Hello Live consumes streaming data bandwidth. Please check with your service provider for any potential data charges the video transmission will incur, or utilise a Wi-Fi connection or hotspot
• Please be aware of your environment to protect yourself from accidental streaming of legally protected or private property
• If any unexpected issues are encountered, we encourage you to provide feedback or contact support so we can improve our services.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
- Architectural Enhancements
- Bug Fixes
The developer, Livegenic Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Livegenic Inc
- Size
- 100.1 MB
- Category
- Business
- Compatibility
Requires iOS 9.0 or later.
- iPhone
Requires iOS 9.0 or later.
• iPhone 5S
• iPhone 6
• iPhone 6 Plus
• iPhone 6S
• iPhone 6S Plus
• iPhone SE (1st generation)
• iPhone 7
• iPhone 7 Plus
• iPhone 8
• iPhone 8 Plus
• iPhone X
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone SE (2nd generation)
• iPhone 12 mini
• iPhone 12
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 13 mini
• iPhone 13
• iPhone SE (3rd generation)
• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 15
• iPhone 15 Plus
• iPhone 15 Pro
• iPhone 15 Pro Max
• iPhone 16
• iPhone 16 Plus
• iPhone 16 Pro
• iPhone 16 Pro Max
• iPhone 16e
• iPhone 17 Pro
• iPhone 17 Pro Max
• iPhone 17
• iPhone Air
• iPhone 17e
• iPhone 18 Pro
• iPhone 18 Pro Max
• iPhone Duo - iPad
Requires iPadOS 9.0 or later.
• iPad Air
• iPad Air Wi‑Fi + Cellular
• iPad mini 2
• iPad mini 2 Wi‑Fi + Cellular
• iPad Air 2
• iPad Air 2 Wi‑Fi + Cellular
• iPad mini 3
• iPad mini 3 Wi‑Fi + Cellular
• iPad mini 4
• iPad mini 4 Wi‑Fi + Cellular
• iPad Pro (12.9‑inch)
• iPad Pro (12.9‑inch) Wi-Fi + Cellular
• iPad Pro (9.7‑inch)
• iPad Pro (9.7‑inch) Wi‑Fi + Cellular
• iPad (5th generation)
• iPad (5th generation) Wi‑Fi + Cellular
• iPad Pro (12.9‑inch) (2nd generation)
• iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular
• iPad Pro (10.5‑inch)
• iPad Pro (10.5‑inch) Wi‑Fi + Cellular
• iPad (6th generation)
• iPad (6th generation) Wi‑Fi + Cellular
• iPad Pro (11‑inch)
• iPad Pro (11‑inch) Wi‑Fi + Cellular
• iPad Pro (12.9‑inch) (3rd generation)
• iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular
• iPad mini (5th generation)
• iPad mini (5th generation) Wi‑Fi + Cellular
• iPad Air (3rd generation)
• iPad Air (3rd generation) Wi‑Fi + Cellular
• iPad (7th generation)
• iPad (7th generation) Wi‑Fi + Cellular
• iPad Pro (11‑inch) (2nd generation)
• iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular
• iPad Pro (12.9‑inch) (4th generation)
• iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular
• iPad Air (4th generation)
• iPad Air (4th generation) Wi‑Fi + Cellular
• iPad (8th generation)
• iPad (8th generation) Wi‑Fi + Cellular
• iPad Pro (11-inch) (3rd generation)
• iPad Pro (11-inch) (3rd generation) Wi‑Fi + Cellular
• iPad Pro (12.9-inch) (5th generation)
• iPad Pro (12.9-inch) (5th generation) Wi-Fi + Cellular
• iPad mini (6th generation)
• iPad mini (6th generation) Wi-Fi + Cellular
• iPad (9th generation)
• iPad (9th generation) Wi-Fi + Cellular
• iPad Air (5th generation)
• iPad Air (5th generation) Wi‑Fi + Cellular
• iPad (10th generation)
• iPad (10th generation) Wi‑Fi + Cellular
• iPad Pro (11‑inch) (4th generation)
• iPad Pro (11‑inch) (4th generation) Wi‑Fi + Cellular
• iPad Pro (12.9‑inch) (6th generation)
• iPad Pro (12.9‑inch) (6th generation) Wi‑Fi + Cellular
• iPad Air 11-inch (M2)
• iPad Air 11-inch (M2) Wi-Fi + Cellular
• iPad Air 13-inch (M2)
• iPad Air 13-inch (M2) Wi-Fi + Cellular
• iPad Pro 11-inch (M4)
• iPad Pro 11-inch (M4) Wi-Fi + Cellular
• iPad Pro 13-inch (M4)
• iPad Pro 13-inch (M4) Wi-Fi + Cellular
• iPad mini (A17 Pro)
• iPad mini (A17 Pro) Wi-Fi + Cellular
• iPad (A16)
• iPad (A16) Wi-Fi + Cellular
• iPad Air 11-inch (M3)
• iPad Air 11-inch (M3) Wi-Fi + Cellular
• iPad Air 13-inch (M3)
• iPad Air 13-inch (M3) Wi-Fi + Cellular
• iPad Pro 11-inch (M5)
• iPad Pro 11-inch (M5) Wi-Fi + Cellular
• iPad Pro 13-inch (M5)
• iPad Pro 13-inch (M5) Wi-Fi + Cellular
• iPad Air 11-inch (M4)
• iPad Air 11-inch (M4) Wi-Fi + Cellular
• iPad Air 13-inch (M4)
• iPad Air 13-inch (M4) Wi-Fi + Cellular - iPod touch
Requires iOS 9.0 or later.
• iPod touch (6th generation)
• iPod touch (7th generation) - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2017 Livegenic Inc