myTNB

Name: myTNB
Rating: 2.6 (56 reviews)
Author: Tenaga Nasional

Utilities

Only for iPhone

Free · Designed for iPhone

56 Ratings
Ages

4+
Years
Category

Utilities
Developer

Tenaga Nasional
Language

EN
English
Size

210.8
MB

iPhone

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier. • A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard. • Track your energy consumption: View and compare your monthly usage with the interactive usage graph. • Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform. • Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions. • Notifications: Get notified of your new bills and much more. • View History: Keep track of your bill and payment history in a single view. • Promotions: Stay up to date with the latest promotions from TNB. • Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.

Ratings & Reviews

2.6

out of 5

56 Ratings

App very slow
10/30/2024

cutewombat
For a multibillion company like this, should invest more on how to make the app loads faster. Often need 30 seconds to just view an account detail. Very unpleasant experience using this app.

Developer Response
We offer our sincerest apologies for the inconvenience caused. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages. (Izue)
App very slow
10/30/2024

cutewombat

For a multibillion company like this, should invest more on how to make the app loads faster. Often need 30 seconds to just view an account detail. Very unpleasant experience using this app.
Developer Response 11/02/2024
We offer our sincerest apologies for the inconvenience caused. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages. (Izue)
You must have this app
03/07/2019

DatoHarimau
Good and easy app to use. Just key in the name and IC number, and the app did the rest to pull all the relevant account information. Simply wonderful. No more hassle to find out the account number. No no more need for an actual paper bill. You can find out the status of an account right from the app. And you can pay direct from the app. Futher, the all is snappy with no lag. Clean, simple, beautiful and easy to navigate user interface. Well done TNB. You have my gratitude.

Developer Response
Thank you for your feedback and keep supporting us.(Devi)
You must have this app
03/07/2019

DatoHarimau

Good and easy app to use. Just key in the name and IC number, and the app did the rest to pull all the relevant account information. Simply wonderful. No more hassle to find out the account number. No no more need for an actual paper bill. You can find out the status of an account right from the app. And you can pay direct from the app. Futher, the all is snappy with no lag. Clean, simple, beautiful and easy to navigate user interface. Well done TNB. You have my gratitude.
Developer Response 03/07/2019
Thank you for your feedback and keep supporting us.(Devi)
Historical bills are not available
09/21/2021

ordinarysoldier
If another utility company is used as benchmark, TNB would looked into what makes a utility company apps decent. Please add download historical bills as a feature. This is a necessity nowadays.Thanks, i have to remove and add accounts again cause maybe it was added before this feature was there

Developer Response
Kindly be informed that you can download up too six months previous TNB bills if you add your TNB account under owner in myTNB. (Hisyam)
Historical bills are not available
09/21/2021

ordinarysoldier

If another utility company is used as benchmark, TNB would looked into what makes a utility company apps decent. Please add download historical bills as a feature. This is a necessity nowadays.Thanks, i have to remove and add accounts again cause maybe it was added before this feature was there
Developer Response 09/20/2021
Kindly be informed that you can download up too six months previous TNB bills if you add your TNB account under owner in myTNB. (Hisyam)
Why no iPad version ?
01/20/2019

HT77
First of all, why there is only phone version app and there ain’t any iPad or tablet version of this app ?Second of all, it will be okay to have minimum characters for a password, but WHY do you need to maximum the characters of a password ? Don’t you think it is so silly to limit maximum characters of a password ?Please have your developer to change the password’s maximum characters to NONE.

Developer Response
Hi HT77, iPad version for myTNB apps is still in our plan. For the password, we do not have maximum characters (you can register up to 255 characters). If you still facing problem with the password, kindly screenshot to us. We are more than happy to help. TQ (Emelia)
Why no iPad version ?
01/20/2019

HT77

First of all, why there is only phone version app and there ain’t any iPad or tablet version of this app ?Second of all, it will be okay to have minimum characters for a password, but WHY do you need to maximum the characters of a password ? Don’t you think it is so silly to limit maximum characters of a password ?Please have your developer to change the password’s maximum characters to NONE.
Developer Response 01/23/2019
Hi HT77, iPad version for myTNB apps is still in our plan. For the password, we do not have maximum characters (you can register up to 255 characters). If you still facing problem with the password, kindly screenshot to us. We are more than happy to help. TQ (Emelia)

Thank you for using myTNB! In version 3.9.3, we’re introducing Time of Use (ToU) application form, enabling customers to apply for switch-in to ToU to enjoy lower tariff rates during off-peak hours. We have also resolved some bugs to ensure a smoother app experience. We welcome your feedback and appreciate your continued support!

Version 3.9.3

Dec 6

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

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