Qualtrics XM

Name: Qualtrics XM
Rating: 4.7 (1635 reviews)
Author: Qualtrics, LLC

Experience Management

Free

1.6K Ratings
Age Rating

4+
Years
Category

Business
Developer

Qualtrics, LLC
Language

EN
+ 39 More
Size

32.4
MB

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

Ratings & Reviews

4.7

out of 5

1.6K Ratings

Simple and configurable
08/17/2018
CX Anne
I’m able to easily see data any way I want (trends, text analytics, key drivers, charts). It has the ability to easily filter and share via any channel I want. Better yet - it has notifications that remind me to check in. Helps me stay in touch with customer experience while I’m on the go.
Simple and configurable
08/17/2018
CX Anne

I’m able to easily see data any way I want (trends, text analytics, key drivers, charts). It has the ability to easily filter and share via any channel I want. Better yet - it has notifications that remind me to check in. Helps me stay in touch with customer experience while I’m on the go.
Great App
Jan 21
BayBusser
I really enjoy the app it gives quick access at your fingertips when you need it
Great App
Jan 21
BayBusser

I really enjoy the app it gives quick access at your fingertips when you need it
Wonky app
02/08/2022
Hblock
When logged in it acts like it’s continuously trying to load data even though the data is loaded. It does this glitchy thing where it scrolls/lags on its own so you can’t stay in one place to look at something. One of the bar graphs is so long you have to scroll forever to get to the next graph.
Wonky app
02/08/2022
Hblock

When logged in it acts like it’s continuously trying to load data even though the data is loaded. It does this glitchy thing where it scrolls/lags on its own so you can’t stay in one place to look at something. One of the bar graphs is so long you have to scroll forever to get to the next graph.
Great app!
10/13/2023
Nicole235
Very easy to use and this makes my job much easier to complete!
Great app!
10/13/2023
Nicole235

Very easy to use and this makes my job much easier to complete!

This version includes several bug fixes and performance improvements.

Version 2.79.1 2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Qualtrics, LLC
Size: 32.4 MB
Category: Business
Compatibility: Requires iOS 18.0 or later.

iPhone
Requires iOS 18.0 or later.

iPad
Requires iPadOS 18.0 or later.

Apple Vision
Requires visionOS 2.0 or later.
Languages: English and 39 more

English, Armenian, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese, Welsh
Age Rating: 4+

4+

Learn More