I had the same experience as the one-star reviews- the app is slow to bring the picture on the screen when opened. It takes about 20 seconds and you have to push several buttons to get the picture in the screen, which is precious time when you’re making sure a child is safe. The image freezes so much that I can no longer rely on the image and have to run to the room to check on baby. Very disappointed for such an expensive piece.

I have been using the Bebcare iQ baby monitor for three months, and am confident to say this is by far the best smart baby monitor on the market. It offers incredible video quality at 1080p with all the essential features of a traditional baby monitor. I love the two-way talk feature that I can use to soothe my little one. Bebcare iQ also supports an individual audio baby monitor which doesn’t depend on WiFi. This is great because I don’t always want to use my smartphone to monitor the baby when I am at home. The audio monitor is tiny in size and offers superb audio quality. It has an amazing range of 650m, meaning I can hear when my child cries wherever I am at home! Bebcare iQ is probably the best smart baby monitor on the market today.

I cannot say enough how terrible my experience has been with this app. Multiple times, my child has already been IN MY ARMS because I heard her crying and the app still had her on screen as peacefully sleeping. I reached out to Bebcare and they were not willing at all to offer any solution. This app does not do what it was intended to do at least 50% of the time and is totally unreliable.

The video and sound work great…when the camera is connected and stays online, which is less than 10% of the time. We have no other connectivity issues in our home and I have it set to all of the recommended settings. Extremely disappointed