Use this App to:
- View your Account Balance
- Top Up your Account
- Manage your Vehicles and Tags
- Manage subscriptions to Mobility Services (Parking, Speed Alerts, etc.)
- Report and View Potholes (online and offline)
- View and Download Statements, Invoices and Receipts
- View and Download Transaction Details
- View your account and profile details
- Update Your Contact Details
- Reset your Mobility Account password
- Log an Enquiry
- Easily Contact SANRAL customer services
- Login with your ABT Travel card and top up your ABT anonymous account
- Register your Travel Card into your Mobility Account
- Manage your Travel Cards (after you register a Mobility Account)
Please note that if you already have a SANRAL account you don't have to register again to use this App, simply use your existing credentials to log in (the same details you would use for the SANRAL website).
Should you not remember your password, you can reset it from the App main screen using the Password Recovery feature. In case you don't remember your ClientId, Username, or registered Email, please contact the Call Centre: 0800 726 725
Before using the new feature to report Potholes offline, make sure you have logged in successfully to the App at least once. This is for the App to remember your details and capture the Potholes locally on your device associated with your profile.
Once your device is connected again (to any network, mobile, or Wi-Fi), the App will automatically upload in the background the Potholes that were captured while online. Allow a few minutes for the new Potholes to be displayed on the "My Reports" menu.
App crashes immediately after installation on my iPhone 6s+ running IOS 11.0. After inserting password screen goes black. A restart of the phone makes no difference.
Developer Response
Good day, and thank you for bringing your issue to our attention. We have investigated and identified the cause of the issue you reported. We squashed the bug that was causing the crash when you attempted to login and we have an update available for you in the AppStore. Please download and install v1.0.47, if you still experience difficulty with the app please do not hesitate to inform us at mobility.support@gijima.comThank you for your support!
Crashing just like everything else in S.A.
Stefo
Sanral you trying to make people to pay the toll fees for starters make sure your so called app doesn’t crash.
Developer Response
Good day, and thank you for bringing your issue to our attention. We have investigated and identified the cause of the issue you reported. We squashed the bug that was causing the crash when you attempted to login and we have an update available for you in the AppStore. Please download and install v1.0.47, if you still experience difficulty with the app please do not hesitate to inform us at mobility.support@gijima.comThank you for your support!
Update to minimum topup payment amount
Version 3.1.5
The developer, Acumen Software, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
ACUMEN SOFTWARE PTY LTD
Size
56.7 MB
Category
Business
Compatibility
Requires iOS 15.6 or later.
iPhone Requires iOS 15.6 or later.
iPad Requires iPadOS 15.6 or later.
iPod touch Requires iOS 15.6 or later.
Mac Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.
