Sennheiser Smart Control 4+

Sonova Consumer Hearing GmbH

    • 3.3 • 709 Ratings
    • Free

iPhone Screenshots


The all-new Smart Control places effortless sound control and personalization for your Sennheiser headphones and the AMBEO Soundbar in the palm of your hand. With a fresh, modern design, Smart Control introduces exciting new features such as Sound Check to tailor the audio experience to individual hearing and Sound Zones that adapts the sound to your location. The app also provides user accounts to make it easier to enjoy sound your way on all your Sennheiser devices.

- Smart Control app – Effortless sound control and personalization for Sennheiser headphones and the AMBEO Soundbar
- Easy to use Equalizer – Quickly choose the perfect sound with intuitive EQ and presets
- Sound Check – Guided process helps you find the best EQ setting for your personal hearing
- Sound Zone – Automatically selects your preferred settings for your current location
- Access to Noise Cancellation and Transparent Hearing functions – Intuitively activate and configure sound functions
- A more personal user experience – New user accounts let you transfer settings between devices and enjoy a more relevant personalized experience
- Discovery area – Catch up with relevant product news, updates from the world of Sennheiser, and access to the Sennheiser web store – all within the app
- Detailed product information – Digital user manuals provide all you need to know wherever you go
- Keep your product up-to-date – Smart Control provides the latest software and firmware updates for your product

COMPATIBILITY: Sennheiser Smart Control currently works with MOMENTUM 4, MOMENTUM 3, MOMENTUM True Wireless 3, MOMENTUM True Wireless 2, CX400BT, MOMENTUM True Wireless, AMBEO Soundbar, PXC 550, PXC 550-II, CX150BT, CX350BT, HD458BT, HD350BT, HD450BT, HD450SE, CX True Wireless, CX Plus True Wireless more products to come.

What’s New

Version 4.3.2

Product support for the Chinese version of the AMBEO | Soundbar Plus

Ratings and Reviews

3.3 out of 5
709 Ratings

709 Ratings

Troy Acheman ,

New Version Review

New version of the app is a step in the right direction. The settings menu should get rid of the tiles option if the product has two or less tiles and just display the tiles permanently, noise cancellation could use something like an info button with a brief explanation behind each option, and the same idea could be applied to the acoustical settings. Also, the options for “Director” are a little too dramatic; I can’t imagine anyone already into sound quality enough to purchase Seinnheiser products to go with “thump” and “high” reverb.

App reviewed with PXC 550-II headphones. Based on other reviews and what I see in the app it seems like settings are slightly different for each product. I’m able to connect easily with only one product, something I wasn’t able to do in the previous app version. The iPad is a completely different story, and I try to stay away from the app completely and just keep noise cancellation fully activated via the headphones.

Swienke ,

New Feature Request—voice prompts off

Would Sennheiser please add a toggle that allows us to turn off the spoken audio prompts. They’re way too loud (painfully so), and they’re seldom relevant. For example, when I’m listening on one device and the headphones automatically connect to a second device, the “Connected” speech barges in. Even worse, using them in a Zoom meeting, I’m constantly hearing “Mute On” and “Mute Off” when nothing of the kind is happening, and I miss what other participants are saying.
I’ve worked out the kludge of putting the headphones on a knee first, waiting to don them until “Connected” has said her thing, but that doesn’t work for the examples above, and it ruins the otherwise seamless functioning of these headphones.
Which matters, because they are GREAT headphones—fabulous sound, connectable to two devices at once, lightweight for travel, and comfortable.

whumbler ,

Disgracefully, comically poor software design

We can really only conclude that Sennheiser accidentally hired a lead software engineer who faked their credentials. Usually, when I write bad reviews of software, it’s because the software is merely clunky and difficult to navigate— but it’s very rare that I discover in a respected electronics company accompanying software so horrifically designed that it lacks even basic functionality. This app’s shortcomings are humiliating and unacceptable coming from a top-tier company like Sennheiser: the app fails to connect to earbuds, activates factory resets at nonsensical times with neither consent nor warning, floods its own user interface with pop-up notifications instead of— well— actual interfacing, and sometimes simply shuts the user out of actually being able to change settings for the earbuds. As a result of this last item, it’s highly likely that there are countless many software failures aside that I’ve simply been unable to discover yet.

This combined with a terrible customer service setup from Sennheiser’s website should cause all consumers and published tech reviewers to rate Sennheiser much lower than they have in the past.

App Privacy

The developer, Sonova Consumer Hearing GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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