AppWork – Technician App
Maintenance Redefined
Free · Designed for iPad. Not verified for macOS.
AppWork is the perfect tool for service teams working on-site. With our cloud-based system, your maintenance team can easily see and manage their assigned work orders, make readies and inspections, in real-time, and stay connected with managers, residents, and other technicians through our central communication platform. But AppWork isn't just practical - it's also fun! Our badge and coins system gamifies the maintenance process, motivating your team to get the job done while adding an element of enjoyment to their work.
Techs can use the AppWork app to contact residents, upload photos/videos, add comments, complete tasks, and perform other simple actions.
With AppWork, your maintenance team will have everything they need to get the job done efficiently and effectively.
more I had an excellent experience with Jake at AppWork. He was extremely professional, knowledgeable, and efficient throughout the entire process. Jake took the time to clearly explain everything and made sure I understood how everything worked before moving forward.His professionalism, attention to detail, and willingness to assist made the experience seamless and straightforward. It’s clear that Jake takes pride in providing exceptional customer service and creating a positive experience for customers.I would highly recommend AppWork, especially because of the outstanding service I received from Jake. Great experience from start to finish!
I had an excellent experience with Jake at AppWork. He was extremely professional, knowledgeable, and efficient throughout the entire process. Jake took the time to clearly explain everything and made sure I understood how everything worked before moving forward.His professionalism, attention to detail, and willingness to assist made the experience seamless and straightforward. It’s clear that Jake takes pride in providing exceptional customer service and creating a positive experience for customers.I would highly recommend AppWork, especially because of the outstanding service I received from Jake. Great experience from start to finish!
This app has completely changed and streamlined our work orders and made everyone’s jobs so much easier! Residents are happier and our office staff and maintenance team have so much more time to focus on other tasks now that we don’t have to spend so much time dealing with submitting and printing and uploading and all the extra steps we used to have to do. Use this app!!
This app has completely changed and streamlined our work orders and made everyone’s jobs so much easier! Residents are happier and our office staff and maintenance team have so much more time to focus on other tasks now that we don’t have to spend so much time dealing with submitting and printing and uploading and all the extra steps we used to have to do. Use this app!!
The ability to easily navigate the app makes my life easier as a manager as well as my maintenance team. Love the tracking and notifications for residents. Jake was thorough in our training and helped everyone feel confident and capable within the app.
The ability to easily navigate the app makes my life easier as a manager as well as my maintenance team. Love the tracking and notifications for residents. Jake was thorough in our training and helped everyone feel confident and capable within the app.
AppWorks looks like an amazing platform and is very easy to navigate. The layout is clear, user-friendly, and well organized. I’m really excited for my team and I to start using it and to see how it improves our daily workflow and communication.
AppWorks looks like an amazing platform and is very easy to navigate. The layout is clear, user-friendly, and well organized. I’m really excited for my team and I to start using it and to see how it improves our daily workflow and communication.
### Timers
**Your timer stopped playing hide and seek.** A running timer now shows on its task card everywhere cards appear, with elapsed time ticking in seconds. That task also jumps to the top of your list on the home page and the task page's default view, so a forgotten timer can't quietly pad your hours.
**One timer at a time. Switching takes one tap.** Start a second timer and, instead of a dead-end error, you'll see which task has the clock running and for how long. Tap Stop and switch to save that time and start the new one, or Go to active timer to jump straight back.
8.40.1 3d ago
### Inspections
**Signatures, now with range.** "Approval" is now "Signature" across inspections. Need a vendor, inspector, or delivery driver to sign off? Enter their name and email or phone at the bottom of the inspection, and the request goes out when you tap Complete. A confirmation screen shows who got it and how, with a resend button in case it wanders off.
**Missing resident? Fix it on the spot.** If a unit inspection has no resident attached, you can now pick one from the unit's resident list, right inside the inspection or when you tap Complete. No more calling the office to patch it. Contact info stays partially masked, so you see enough to confirm and nothing more.
### Tasks
**Your stuff comes first.** The Tasks screen now opens on Assigned to Me, and the tabs are reordered so your work sits up front, followed by Other Open or Unassigned, then Schedule. Less digging to find your own day.
### Home Screen
**The greeting knows when to step aside.** Scroll down and the home screen header shrinks into a compact bar that still shows your stars and coins. More tasks on screen, less thumb cardio. Scroll back to the top and the full "Good morning" returns. Coins stay tappable in the small version.
### Work Orders
**A practice round for Work Orders.** Techs can now run a guided tutorial covering actions, time tracking, updates, photos, and conditional requirements, all without touching a real Work Order. Already a pro? Skip it. Want a refresher? It lives in Settings.
### Bug Fixes
**Logging out now actually logs you out.** On shared devices, signing out with the "log me out of Single Sign-On (SSO)" option didn't fully sign you out, so the next tech landed in your account. Awkward for everyone. Fixed. Pass the tablet freely.
**"Assign to me" does what it says.** Some techs tapped the self-assign button and got a whole lot of nothing. The button was there. The settings were right. The Work Order just wasn't listening. It listens now.
8.39.1 Sep 24
Location
AppWork now records where you are when you sign in or complete a task if your employer enables it, and it only happens while the app is open, and it never runs in the background. You'll see a screen explaining all of it before your phone ever asks for permission.
Syncing
Syncing stopped being a mystery. The app used to leave you guessing whether it was actually pulling anything down. Now it says "refreshing," upgrades to "still refreshing" when it's taking a while, and lands on "up to date" or "couldn't refresh" so you know where you stand. Settings shows the same status, and if a refresh fails you can keep working and try again later.
Work Orders
Grab a pile of work in one go. Bulk self-assign now works on the Open Other unassigned work orders view. Claim several at once instead of tapping through them one at a time.
Unit Info knows when to sit down. Work orders that aren't tied to a specific unit no longer show an empty Unit Info section. If there's nothing to say, it says nothing.
Dates that turn red when you push them backward. Change a future date to one in the past and it goes red. Hard to miss, which is the point.
Notifications
Get pinged when someone tags you. Tagged in a work order comment? You get a push notification, and tapping it drops you straight into that work order.
Notifications for the last tech signed in behave now. Tapping a notification meant for a previously signed-in tech used to open the work order anyway. Now you get a prompt instead of someone else's task.
Refrigerant Logs
Refrigerant weights stop at two decimals. Both the Tech App and the Admin Portal now cap the weight field at two decimal places, and the decimal handling in refrigerant logs is fixed. Compliance records shouldn't argue with a calculator.
Odds and Ends
Asset tracking has something to say when it's empty. A proper empty state instead of a blank stare.
Cards line up again. Work order card icons align correctly when there's no priority badge, and task card strokes are consistent across the board.
Inspections got a little breathing room. Small spacing cleanups. You'll feel it more than you'll notice it.
Bug Fixes
The call recording download button stopped lying. It used to sit there looking clickable when the recording wasn't ready yet. Now it waits its turn.
8.38.1 Sep 14
Unit Assets
Every appliance in the unit, one tap away. Open a task and you can now see the unit's tracked assets right there. Make, model, the whole roster. No more calling the office to ask which fridge you are looking at.
Filter the list instead of scrolling it. Assets now narrow down to what you actually need, and the extra details tuck into an overflow so the screen stays readable.
Work Orders
The app asks before it hands you the job. Assigning a task to yourself now takes a confirmation. One stray tap no longer puts someone else's work on your plate.
More detail, less digging. Work Orders now open an info sheet with the context you actually need before you walk in the door. It was always in the system. Now it is in front of you.
Property Work Orders stopped asking about access. No Access is gone from property-level Work Orders. There is no unit to be locked out of. That option should never have been there.
Bug Fixes
The nav bar stopped sitting on the back button. They were fighting over the same real estate. The nav bar lost.
The task count is readable now. It was rendered so thin you had to squint to count your own workload. Bolder. Visible. Done.
Section titles stopped grading an unfinished inspection. Open inspections no longer show a score on section headers. A half-done inspection was never going to give you an honest number.
The app stopped crashing on its own memory. A segmentation fault was taking the app down with no warning and no explanation. Gone.
8.35.1 Aug 26
New Features
Work Orders now show their due date. Right next to the scheduled date, you'll see when a Work Order is actually due, color-coded so it lands at a glance. Upcoming sits in green, due-today goes bold, and anything overdue turns red. You always know what truly needs you first.
Play call recordings without leaving the app. If a Work Order started as a resident call, you can now listen to the recording right in the Tech App. No more jumping to the Admin Portal to hear what was said.
Filters show up when they're useful. The property filter used to hide unless you covered more than one property. Now that there are more ways to filter, each one appears based on what's actually relevant to you.
No more phantom resident alerts on vacant units. When a unit is vacant, the app no longer claims the resident will be notified for statuses like Need Parts, No Access, or Notify Resident. Nobody's home to notify, so we stopped saying otherwise.
A friendlier face when you don't have a photo. Techs without a profile photo now get a proper avatar on the home page.
Under the Hood
Fewer timeouts. We tracked down a request that could hang for two full minutes before giving up. Tightened it up so things move faster.
Sharper bug reports. Report Issue now bundles in sync queue data, so when something's stuck syncing, we can see why and fix it faster.
8.34.2 Aug 20
Work Orders
See every open Work Order for the unit you're standing in. Open a Work Order and you can now view the other open Work Orders for that same unit, then self-assign the ones you want. You're already there. You might as well knock out the leaky faucet while you're fixing the disposal.
The Other Open tab. All open Work Orders for a unit now live in one tab instead of nowhere in particular.
Signing In
Auto-login for SSO. If your company uses single sign-on, you can now skip the sign-in screen entirely. Open the app, get to work. It's optional, so turn it on if you want it.
Logging out asks first. Log out now confirms before it goes, and it properly signs you out of SSO too. No more accidentally ejecting yourself mid-shift.
Bug Fixes
Scheduled times stopped living in another time zone. Some scheduled times were showing up eight hours off, which is a rough thing to discover on the way to an appointment. They show the real time now.
The unit dropdown scrolls again. Creating a new Work Order meant picking a unit from a list that refused to move. It moves.
Work Order History stopped breaking the screen. Opening history used to take the UI down with it. Now it just shows you the history, which was always the plan.
The other open Work Orders option shows up where it should. Some units weren't offering the option at all. They are now.
Under the Hood
The app handles low memory like an adult. Better memory warning handling means fewer surprise closures on long days with a lot of photos.
8.34.1 Aug 17
Admin Portal
The Admin Portal moved in. You can now open the Admin Portal right inside the Tech App. No more closing one thing to go look at another thing. It's all in one place, where it probably should have been all along.
Work Orders
Copy text straight from a Work Order. Tap, hold, copy. Addresses, notes, part numbers, whatever you need to paste somewhere else. Retyping was never a good use of your time.
Bold text in chat comments is actually bold. Someone emphasized something in a Work Order or Make Ready comment and you'd never know it. Now the emphasis survives the trip.
Category changes announce themselves. When a Work Order category changes, the title animates so you catch it. Small thing. Harder to miss now.
Photos
Pinch to zoom on images. You can zoom in on a photo instead of squinting at a leak and guessing. Squinting was never a feature.
Refrigerant Logs
Refrigerant weights show the real numbers. Logged weights were displaying wrong in the Tech App. They aren't anymore. Your compliance records read the way you entered them.
Bug Fixes
The app scrolls you to what you missed. Skip a required item and the app now takes you straight to it instead of leaving you to hunt for the one field standing between you and done.
"undefined" stopped showing up on the timeline. Adding a schedule slot used to leave a mystery word in the timeline event. It's gone. It never meant anything anyway.
Fixed a crash on the Home screen. It happened. It doesn't now.
Under the Hood
Background errors stay in the background. Network hiccups from background requests were surfacing where they didn't belong. They're handled quietly now, the way background work is supposed to be.
8.32.1 Aug 3
New Features
Start an inspection right from your phone. Techs can now create inspections straight from the Tech App. No waiting on someone at a desk to set it up. See it, start it, done.
Change a Work Order's category on the fly. You can now change the WO Category on any Work Order assigned to you. Miscategorized work happens. Fixing it no longer takes a phone call.
Smart category suggestions when you create a Work Order. Create a Work Order from the app, type in the description of the issue, and AppWork suggests the right WO Category for you. Agree? Keep moving. Want something else? Change it to whatever fits.
Bug Fixes
Long inspection template names behave. A really long template name used to wreck the layout. Now it stays in its lane no matter how wordy it gets.
Uploading the same photo works. Re-uploading the same photo used to run into trouble. Sorted. Upload the same shot as many times as you need.
8.31.3 Jul 29
Scheduled Dates
Your tasks finally come with dates. Work Orders and Make Readies now show their scheduled date, and Inspections show their due date, right where you can see them. No more guessing what's due when.
Sort by what's due next. You can now sort your tasks by scheduled date, so the work coming up soonest sits right at the top of the pile.
The date stays out of your way. Every scheduled task shows its date under the header, and it slides aside as you scroll through the task, so it never crowds the details you're trying to read.
Same-day tasks stand out. Anything scheduled for the same day gets extra highlighting. A packed day is now obvious at a glance.
Under the Hood
Steadier all around. We tightened up stability behind the scenes. Nothing new to tap, just fewer hiccups and a smoother ride.
8.30.2 Jul 22
Photos & Camera
Photos load on the first try. Selecting a photo sometimes did nothing and the library just reopened empty. Now your first tap sticks.
No more flash before the camera. The Work Order detail screen used to flicker for a beat right before the camera opened. That blink is gone.
Comment photos look right. Photos on comments had odd spacing and oversized X icons. Cleaned up.
Comments
Comments keep their real owner. When a Work Order changed hands, a previous tech's comment showed up next to your profile photo. Now every comment keeps the face of whoever actually wrote it.
The comment box stops hiding. On the Work Order detail screen, the comment field could tuck behind the header, and tapping outside wouldn't close it. It sits where you can reach it now, and dismisses when you tap away.
Work Orders & Tasks
New Work Orders show up without a nudge. A Work Order you created in the app didn't reach the Unassigned tab until you pulled to refresh. It shows immediately now.
Removed tasks actually leave. Make Ready and Inspection tasks updated in the Admin Portal used to linger until you pulled to refresh. They clear out on their own now.
Withdrawing a Work Order behaves. Withdrawing from the detail screen didn't remove the Work Order or send you back to the list. Now it does both, right when you withdraw.
Filtering unassigned tasks by property works. It didn't before. It does now.
The Create Work Order screen has a way out. The new Work Order screen had no back button, and the Android hardware back didn't work either. You can back out cleanly now, hardware button included.
Empty tabs refresh. A task tab with nothing in it wouldn't let you pull to refresh, which stung when you knew something should be there. Pull away.
N/A sections open. You couldn't expand an N/A section to see what was inside. Now you can.
Attachments
Admin Portal attachments come through. Some attachment types uploaded from the Admin Portal never appeared in the Tech App on Make Ready tasks. They show up now.
Offline
The offline warning shows itself. The offline modal wasn't appearing over tasks, so you could be working blind after dropping your connection. It shows up now.
Sign-In
Switching users is painless. After signing out, you had to force-close the app before signing in as someone else. You can switch users straight from the sign-in screen now.
Under the Hood
A stray button got back in line. The Clear Filter button overlapped the navigation bar on some devices. Nudged back into place.
8.30.1 Jul 19
Bug Fixes
- Photos and attachments stopped choking. Loading a task packed with photos could push the app past its limit and knock it out. We gave it more room to breathe. Snap away.
- The QR scanner quit fighting the camera. Scanning to log in sometimes ran into a camera that was busy or locked down, and the scanner just froze. It behaves now. Point, scan, in.
- A section that wouldn't dim, now dims. One part of the screen wasn't fading the way it was designed to. Small thing. Fixed anyway, because the details add up.
Under the Hood
- Sync stopped panicking. When the database dropped its connection mid-sync, the app used to crash and take your progress with it. Now it handles the hiccup quietly and holds onto your data. You won't even notice, which is the point.
8.28.1 Jul 16
The App Was Ghosting You. Not Anymore.
Small fix, big difference. The Tech App had a sync problem that's now gone.
Bug Fixes
The app stopped giving you the silent treatment. The Tech App wasn't syncing, which meant updates and newly assigned tasks weren't showing up on your device. You were working blind. Fixed. New assignments and updates now land where they should, when they should.
8.27.1 Jun 29
You'll Know What's Assigned, What's Required, and Where You Are.
A big one. This release adds push notifications, tightens up inspections, clears up the offline experience, and makes finding your property a lot less of a scroll.
Properties
Your Property Filter got a search bar. If you manage more than a handful of properties, you know the scroll. Now you don't have to. Type a name, find your property, move on.
Offline Mode
Offline Mode finally tells you what's going on. We updated the UI and copy so it's actually clear what you can and can't do when you lose connection. Spoiler: keep working. When you're back online and the Tech App is open, everything you did offline syncs automatically. No babysitting required.
Work Orders
Work Orders assigned to you now come with a knock. New push notifications hit your device the moment a Work Order is assigned to you. No more finding out three hours later when you happen to open the app.
Inspections
Inspection items can now hold the line on Action Required. Selector-type items in custom inspections can now be set as Action Required. If something's missing, the app will flag it before you submit. No sneaking past.
Dropdowns and Date inputs joined the Action Required club. Same rules apply. Mark a Dropdown or Date input as Action Required and the app will catch it if a tech tries to move on without filling it in. Inspections that mean something now act like it.
8.26.1 Jun 22
Inspections & Work Orders Get Smarter
Smarter inspection items. Now you can mark what's not applicable without forcing unnecessary answers. Your reports stay accurate and clean. Technicians complete them faster without skipping important details.
Textboxes that grow with you. Notes and descriptions expand as you type. Write a paragraph, write three. The field grows with you instead of choking your words into a cramped box. Long notes finally feel like a feature, not a workaround.
8.25.1 Jun 16
Bug Fixes
Your tasks are back. Every single one of them disappeared completely. We know that was bad. They're all completely restored now with your progress intact.
You're staying logged in. Techs were getting force logged out with zero warning. That's over. You'll stay logged in until you actually log yourself out.
Photos and notes upload again. Your photos and notes were getting stuck mid-upload, and the app was kicking you out in the process. Both problems are gone. Snap, write, upload. Done.
Taking photos got simpler. The app was asking for unnecessary permissions just to take a photo. Now it only asks for what it actually needs.
8.24.4 Jun 9
We Fixed the Front Door
Small release, big relief. Most of this one is about getting into the app and actually staying in. If you've been fighting the login screen lately, this is for you.
Logging In & Loading
Scan-and-bounce is over. Scanning your login code used to scan you right back to the login page. You'd scan, it'd think about it, then drop you exactly where you started. Now the scan logs you in and keeps you there.
The app finally tells you what went wrong. When your login token went missing, the app just sat there, quiet and unhelpful. Now it says what actually happened instead of leaving you to guess.
Okta logins stopped freezing. Log out, log back in with Okta, and the app used to lock up on the loading screen like it forgot what it was doing. It remembers now.
Stuck loader, unstuck. A forced logout or a scrambled local database could leave you staring at a spinner with no way out. We taught the app to recover instead of giving up.
Work Orders
You can reach the bottom of the list now. On mobile, the Work Orders list quietly stopped letting you scroll all the way down. Long list? The ones at the bottom may as well not have existed. They exist now, and you can get to them.
8.24.1 Jun 7
Bug Fixes
Your photos stop ghosting you. You'd finish an inspection or a Work Order, snap your photos, and the app would quietly lose them. No error. No warning. Just gone. We caught the ghost. Photos now save and upload the way they should, on inspections and Work Orders alike.
Your notes stay put too. Completion notes on Work Orders had the same vanishing habit. They don't anymore. What you write is what sticks.
8.23.1 May 31
This version includes fixes for camera issues and more enhancements under the hood.
8.22.1 May 24
This version has additional logging and error handling, fixes for inspection date inputs, and more optimizations under the hood.
8.20.3 May 14
Managing Inspection just got much easier!
Duplicate inspection sections on the fly with just the press of a button and add as many bedrooms, and bathrooms as you need for your unit!
You can also complete inspections without having to fill in every item if the template supports default selections saving you time and hassle!
We also made some improvements under the hood.
8.20.2 May 10
This version includes fixes for errors when media files are deleted form inspections, and more optimizations under the hood.
8.20.1 May 7
Conditional Inspections & Stability
• Conditional Inspections: Update to inspections to allow conditional inspection items.
• Task Fixes: Several fixes for timers, syncing photos, and completing tasks.
• Search: Fixes the search feature for tasks.
• Stability: Under-the-hood improvements for a faster and more stable experience, especially when scrolling through inspections and navigating.
8.18.1 Apr 30
Stability & Sync Improvements
• Reliable Sync: The app now correctly fetches fresh data.
• Accurate Timer: The work timer now correctly tracks elapsed time after the app is resumed from the background, ensuring logged hours are always accurate.
• Bug Fixes: Under-the-hood stability improvements for a faster, more reliable experience.
8.3.9 Apr 7
Task Management
• Search Tasks: Quickly find tasks by keyword — matching results are highlighted in real time.
• Filter by Task Type: Use the new filter drawer to narrow the task list by type, with the selection saved between sessions.
• Bug Fixes: Fixed an issue where newly assigned work orders would not appear. Each version always adds under-the-hood improvements for a faster, crash-free app.
8.3.8 Apr 2
Release: Tech App 8.3.7
Persistent Access & Performance
• Real-Time Sync: Resolved a bug where new tasks wouldn’t appear without a logout. Assigned work orders now sync automatically without needing to sign out and back in.
• Bug Fixes: Each version always adds under-the-hood improvements for a faster, crash-free app.
8.3.7 Mar 31
### Timers
**Your timer stopped playing hide and seek.** A running timer now shows on its task card everywhere cards appear, with elapsed time ticking in seconds. That task also jumps to the top of your list on the home page and the task page's default view, so a forgotten timer can't quietly pad your hours.
**One timer at a time. Switching takes one tap.** Start a second timer and, instead of a dead-end error, you'll see which task has the clock running and for how long. Tap Stop and switch to save that time and start the new one, or Go to active timer to jump straight back.
more Version 8.40.1 3d ago
Data Not Collected The developer does not collect any data from this app.