The new Packeta app is clearer and faster. Picking up, sending and returning parcels now takes just a few taps.
Everything about your parcels, in a few taps. We built the new Packeta app around what you do with parcels most: picking them up, sending them and returning them. You see what matters right away, with no needless tapping, searching or form-filling. We've added things you used to sort out elsewhere, plus some brand-new features.
EVERYTHING AT A GLANCE
Ready for pickup, ready for drop-off, on the way and delivered. All your parcels in one clear place. Extend the storage time, share a parcel or pay cash on delivery right from the parcel.
NEED IT ELSEWHERE?
Redirect a parcel that's on its way to a different Z-BOX or pickup point in 5 seconds.
TAP, TAP, SWIPE!
Send a parcel in seconds – choose, confirm and pay securely online. Drop it off at a Z-BOX or pickup point, with no label to print.
SHARE YOUR PACKETA ID
Forget asking "Can you send me your address, email and phone number?" Just say: "Send me your Packeta ID." The recipient's details fill in automatically, nothing to type. Ideal for sending things to friends or selling on online marketplaces.
CONTACTS STRAIGHT FROM YOUR PHONE
Import contacts from your phone into the app and save time when sending – just pick the recipient.
DOESN'T FIT? NO PROBLEM!
You can now return parcels in the app. Sort it out right there, or we'll guide you through the shop's return process.
PAY ON DELIVERY IN 2 TAPS
Pay cash-on-delivery parcels in the app – no cash needed, securely online.
YOUR FAVOURITE PLACES
Save your delivery preferences in case your Z-BOX is full. Favourite places also help when redirecting a parcel – no need to search the map, just pick one with a single tap.
AND THERE'S MORE
• open a Z-BOX right from your phone
• a map of Z-BOXes and pickup points near you
• one search field for parcels, recipients and online shops
• sign in with Apple or Google
• parcel notifications
Packeta delivers parcels from thousands of online shops to Z-BOXes, pickup points and home addresses.
Download the Packeta app and keep your parcels in your pocket.
I mainly pick up boxes with this app, but it works great. My packages are automatically loaded and I get updates relatively quickly. It beeps on the box when you choose to pick up using the app, signaling that you’re connected.
Developer Response
❤️
New feats?
Nick&NamesX
Hey developers - what about possibilities to adjust opening Z-Box (or what’s the name for pickup packages person-less) functionality? 1) I want to open it even I am not in front of that box (because someone else could wait there and bring it to me) 2) I want to “transfer” responsibility of that delivery to other person completely and (s)he can pick it up anytime (s)he want. I believe that’s only partially political decision ;)Update after 1st reply: Wow great! Well - not too much - I am in different time zone - is your customer support awake ? Hardly at work now. And - do you already accept calling via data? Whatsapp or Signal (even better)? Ah no? Maybe space for improvements? So try to read again my previous suggestion and bring us these features without possible-human-error in your team - thanks! ;)
Developer Response
Hello, thank you for your review and questions. You should contact our customer care if you want to pick up your package by someone else from Z-BOX. They will change telephone number and other person (your friend, family member etc.) will be possible to pick up the package 😊 If you have any other ideas what would be great to improve please let us know. Have a nice day. Gabriela from Zásilkovna
Useful service and app that just works!
JeffBristol
This service is good, the app is good, everything was quick and easy
Update needed
D-Bore
The app requires access to your location just to open the freaking Z-Box. It’s super unnecessary - until now it was working working without it just fine. Also, if you need to switch between two different phone numbers, it will start sending you notifications for both and you can’t change that setting.
Developer Response
Hello, you are right that you have to have our application, Bluetooth connection and GPS to open Z-BOX. The reason is that the Z-BOX doesn’t have a push-button display. The user opens the Z-BOX with his/her phone. It is hygienic and there is no risk of the box not functioning during summer days. Gabriela from Packeta Group
Welcome to the new Packeta app!
We rebuilt the app from scratch around what you do with parcels most, and added a few new features.
• All your parcels in one place
• Easy pickup
• Faster sending, with Packeta ID in 3 taps
• Returns in the app
• Redirect parcels on the way
• Pay cash on delivery in 2 taps
• Customer support right in the app
Let us know how you like the new app.
Version 2.0.0
The developer, Zásilkovna s.r.o, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
