This ear probe device is a great little tool and worth every penny but it's a bit tricky. It charges up fast and even shows you on the app portion how much battery percentage you have so no guess work there. Since everyone's main complaint is how to connect, this is how I did that. I turned the ear probe on first. Then I went to my settings on my Ipad and be-bird showed up. I tapped be-bird which disconnected me from my network name on the list. I got a "no internet connection" which I then uninstalled and reinstalled the app. Again no internet connection. The instruction book says reboot my router but nope not doing that. Also it says contact my provider but again nope and in frustration I walked away and when I got back about five min later, lo and behold the app opened on my ipad, I gently inserted the probe and I was able to see inside my ear and get to the bottom of why my ear felt full and sore. Guess what---. Inflammation ; time to make a dr appt. This app could use some improvements on connectivity but I think it's an essential thing to have around the house together with a trusty thermometer, BP monitor and a good stethoscope all which are good to have if you want to know if its time to call the doc or go to the ER.

I prefer to use this on iPad since it has a bigger screen and won’t complain about “no internet, switch to cellular data” like my iPhone does. The problem is this app does not seem to support landscape mode. I always have to rotate my iPad from landscape to vertical and then back to landscape to get the image to rotate and that can only be done from within the camera view, not the Home Screen. If they allowed the Home Screen to be landscape this would fix that issue. The other problem I have is the image is always mirrored/reversed. I have to tap the ear icon to flip it and then it’s correct but it never remembers this setting. It also never remembers the camera brightness setting. Please allow these settings to be saved rather then being reverted each time. If these three things could be fixed then the app would be 5 stars. As for the product, it works well and I recommend it but I wish they made the tips smaller. Even the smallest blue rubber scoop is too big. A smaller one would make the job easier.August 2024 update: the latest version of the app is even worse then before. The app doesn’t work in landscape at all. The settings have completely disappeared. The camera is super laggy and choppy when I never had that issue before and you can’t even see the percentage of the battery anymore. I’m so frustrated with this downgrade I’m about to throw it out and find something from a different brand.

First, the instructions (in the app or in the hard copy that comes with the device) clearly were not edited correctly, so some things make no sense. Next, be sure to use THIS app, not the “Bebird Pro” app which has much better reviews, but won’t work (not sure how that happens). When your device keeps dropping the wifi, turn off Bluetooth like many people recommends. It works great if you follow the instructions in the reviews. As far as the “fit & finish” of the device, it is very well done. The pen feels sturdy and the charging holder that opens to yield tips inside is a great idea. I would give the device 5 stars but it seems like the company cheeped out on the app as it is more of a beta version vs production. That being said, the device is worth getting and I hope enough people complaining about the app will push the company to add some updates soon to fix stability and bugs.

Bought the “BeBird Note 5”. It just arrived. I was very excited to use it, however, I can’t. 1) The device doesn’t connect to the app. 2) The app directions say choose your model. The Note5 isn’t listed. 3). The directions also say connect to the WAN. Can’t do that. WAN is not an option on my iPhone. I do have local network on in my WIFI settings 4) Bebird eventually pops up as a WIFI option, HOWEVER, it is unsecured and I’m not going to reconfigure my WIFI. 3). When I tried to go to the website via the links provided to read up on their security permissions I got a warning that said their certification had expired 17 days ago and did I want to continue? I did not. Slick looking gadget but everything about it looks scammy. Why doesn’t it connect via Bluetooth? Why are the directions out of date? Etc, etc. It’s going back.