MyUnifi

Name: MyUnifi
Rating: 3.9 (200 reviews)
Author: Telekom Malaysia Berhad

Utilities

Free

200 Ratings
Age Rating

4+
Years
Category

Utilities
Developer

Telekom Malaysia Berhad
Language

EN
English
Size

85.3
MB

Say hello to the all new MyUnifi app, your one-stop app to manage everything Unifi, anytime, anywhere! Built for convenience and flexibility, MyUnifi puts full control of your Unifi services right in your hands. With MyUnifi app, you can: - View and manage all your accounts in one place — Fibre Broadband, Mobile Postpaid & Prepaid, Unifi Air, Unifi TV, Smart Home, and Smart Device subscriptions - View and pay your bills with ease - Track your usage and reload quota in real time - Enjoy exclusive digital deals - Stay updated with important account notifications and the latest offerings - Get quick help via social media, Unifi Community, or live chat whenever you need it We’re constantly rolling out new features to make your Unifi experience even better, so keep your app updated and stay tuned for what’s next! Best of all? MyUnifi is accessible to both consumer and business customers!

Ratings & Reviews

3.9

out of 5

200 Ratings

Problem
07/08/2021
Huang Huat Yong
I had recently started using applications to pay my bills due to covid lockdown. I tried paying my unifi broadband but when I press pay my bill it takes me to a plain screen and nothing loadsEven after re-setting the application it’s still the same problem along with leaving it for a while

Developer Response
We have already fixed this issue. Please update your app on Apple store and try again.
Problem
07/08/2021
Huang Huat Yong

I had recently started using applications to pay my bills due to covid lockdown. I tried paying my unifi broadband but when I press pay my bill it takes me to a plain screen and nothing loadsEven after re-setting the application it’s still the same problem along with leaving it for a while
Developer Response 07/13/2021
We have already fixed this issue. Please update your app on Apple store and try again.
Lousy app and hooeless services
02/21/2025
crtse
I have recently installed Unifi WiFi at my mom’s house. The subscription never show / link my account on the app / website. Payment option on my account is not available since the account is not linked there. When I tried to linked manually, the app said I have maximums account linked to my login which there none at all. Contacted the customer service about the issue for almost a month now, nothing is done. Every time I was asked if I clear the cache history or reinstall the app when I followed up. Speechless

Developer Response
Thank you for bringing this to our attention. You can view all Unifi accounts under the same account holder's IC in the app. To link other accounts, go to Account, choose Linked, and tap on "+Link New Account". Fill the form and tap the button "Link Account" to confirm. Chat with the Live Chat agent if the issue persists or contact us on social media Facebook (https://www.facebook.com/weareunifi) or X (unifi) so we can look into this and assist you. -Zaliza
Lousy app and hooeless services
02/21/2025
crtse

I have recently installed Unifi WiFi at my mom’s house. The subscription never show / link my account on the app / website. Payment option on my account is not available since the account is not linked there. When I tried to linked manually, the app said I have maximums account linked to my login which there none at all. Contacted the customer service about the issue for almost a month now, nothing is done. Every time I was asked if I clear the cache history or reinstall the app when I followed up. Speechless
Developer Response 02/24/2025
Thank you for bringing this to our attention. You can view all Unifi accounts under the same account holder's IC in the app. To link other accounts, go to Account, choose Linked, and tap on "+Link New Account". Fill the form and tap the button "Link Account" to confirm. Chat with the Live Chat agent if the issue persists or contact us on social media Facebook (https://www.facebook.com/weareunifi) or X (unifi) so we can look into this and assist you. -Zaliza
Lousy app with lousy customer service
09/15/2022
EndUserQA
Lousy app with lousy service! You app display error when I make payment with cc! The transaction should be not successful, yet when I checked today you charged me! Twice I tried! Twice I failed! Twice I being charged! And I requested to return back to my cc! You asked me for receipt. Your app issue and now you make my life difficult asking from bank receipt where the cc statement will only be out in next month! “Great”!!!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡your customer service can’t help to make it easier , then let me review by comment!

Developer Response
Apologize for the inconvenience caused. We would like to fix this. As we don't have your details, can you please write to us at https://www.facebook.com/weareunifi so that we can help you better? We look forward to your notes. -Helmi
Lousy app with lousy customer service
09/15/2022
EndUserQA

Lousy app with lousy service! You app display error when I make payment with cc! The transaction should be not successful, yet when I checked today you charged me! Twice I tried! Twice I failed! Twice I being charged! And I requested to return back to my cc! You asked me for receipt. Your app issue and now you make my life difficult asking from bank receipt where the cc statement will only be out in next month! “Great”!!!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡your customer service can’t help to make it easier , then let me review by comment!
Developer Response 09/18/2022
Apologize for the inconvenience caused. We would like to fix this. As we don't have your details, can you please write to us at https://www.facebook.com/weareunifi so that we can help you better? We look forward to your notes. -Helmi
Good start
08/08/2022
Daud R
After past failures now I can login & see my account. So far, so good.

Developer Response
Much appreciated for the awesome 5⭐rating! We will keep working to provide a good user experience. You can follow us on Facebook and Twitter to get the latest information. -Helmi
Good start
08/08/2022
Daud R

After past failures now I can login & see my account. So far, so good.
Developer Response 08/10/2022
Much appreciated for the awesome 5⭐rating! We will keep working to provide a good user experience. You can follow us on Facebook and Twitter to get the latest information. -Helmi

A fresh update is here! We’ve made some improvements to give you a smoother and better MyUnifi experience: • General performance improvements • Smoother app experience • Behind-the-scenes enhancements and bug fixes Enjoying the app? Leave us a review and let us know what you think!

Version 6.18.2 Oct 8

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Telekom Malaysia Berhad
Size: 85.3 MB
Category: Utilities
Compatibility: Requires iOS 16.4 or later.

iPhone
Requires iOS 16.4 or later.

iPad
Requires iPadOS 16.4 or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English
Age Rating: 4+

4+

Learn More