eFax Corporate Fax App

Name: eFax Corporate Fax App
Rating: 3.2 (119 reviews)
Author: j2 Cloud Services LLC

For Enterprise Account Users

Free · Designed for iPad. Not verified for macOS.

119 Ratings
Ages

16+
Years
Category

Business
Developer

j2 Cloud Services LLC
Language

EN
+ 6 More
Size

33.2
MB

This app is intended exclusively for eFax Corporate account users. eFax Corporate is your trusted partner for exchanging electronic documents online and is one of the most adopted platforms in Healthcare and other regulated industries. • Send, receive and read faxes easily with enhanced viewing options • Includes options to fax by email and the website • Add signatures to fax documents with the touch of your finger • Simultaneously send a fax to multiple recipients • Scan documents with your camera • Upload files from your device or cloud storage • Include optional custom cover page • Save faxes with online cloud storage • Forward documents by fax or email • Manage your contact lists • Optional features available for HIPAA-compliant faxing This app requires an eFax Corporate subscription. Please see site for details. Some features are permissions-based and require your Company Administrator’s approval. We appreciate your eFax Corporate app reviews and feedback.

Ratings & Reviews

3.2

out of 5

119 Ratings

Not impressed
01/22/2022

hshzhu
The older eFax app worked perfectly. Upgraded to corporate app and now have many issues (badges don’t show up, app crashes, notifications, etc)Reinstalled app several times with same issue. Wish I could use older non corporate version :(

Developer Response
Hello @hshzhu. We are currently working on improvements in order to remove the issues our users are currently experiencing. Should you require further assistance, please do not hesitate to message us at corporatesupport@mail.efax.com or socialsupport@efax.com and we would be happy to assist! ^RA
Not impressed
01/22/2022

hshzhu

The older eFax app worked perfectly. Upgraded to corporate app and now have many issues (badges don’t show up, app crashes, notifications, etc)Reinstalled app several times with same issue. Wish I could use older non corporate version :(
Developer Response 04/12/2022
Hello @hshzhu. We are currently working on improvements in order to remove the issues our users are currently experiencing. Should you require further assistance, please do not hesitate to message us at corporatesupport@mail.efax.com or socialsupport@efax.com and we would be happy to assist! ^RA
Development in Production
06/18/2023

Developing a Headache
This is a sad example of development playing in production. They created a new version of the software in production and have no way of rolling it back to the old version because they apparently never kept a copy of the old version. They plan on rolling out an update to correct what is not working in the future however they don’t know when. You can’t follow the help provided within the app because those options don’t exist. You can’t download your fax or print it. Any other company would only allow developers to work in a completely separate environment on separate servers and a separate network. Testing only in a development environment to get all the bugs out before deploying it in production. They would have also kept a copy of the previous version in order to roll back to the previous version if something went wrong. This company didn’t any precautions.

Developer Response
Hello Developing a Headache. This is not the experience that we wish you to have. Our new version has been updated in order to comply with security and compliance requirements. Should you require further assistance, please feel free to message us at socialsupport@efax.com in order for us to forward you to the proper channel for further assistance. ^RA
Development in Production
06/18/2023

Developing a Headache

This is a sad example of development playing in production. They created a new version of the software in production and have no way of rolling it back to the old version because they apparently never kept a copy of the old version. They plan on rolling out an update to correct what is not working in the future however they don’t know when. You can’t follow the help provided within the app because those options don’t exist. You can’t download your fax or print it. Any other company would only allow developers to work in a completely separate environment on separate servers and a separate network. Testing only in a development environment to get all the bugs out before deploying it in production. They would have also kept a copy of the previous version in order to roll back to the previous version if something went wrong. This company didn’t any precautions.
Developer Response 06/27/2023
Hello Developing a Headache. This is not the experience that we wish you to have. Our new version has been updated in order to comply with security and compliance requirements. Should you require further assistance, please feel free to message us at socialsupport@efax.com in order for us to forward you to the proper channel for further assistance. ^RA
Crashing
12/18/2021

Maybeonedayletshope
I also spent an hour on the line with customer service trying to figure this app out. The corporate version crashes every time you log in and you have to download the corporate if you want the HIPPA compliant version. I tried restarting my phone, downloading and redownloading the app (10 times at least), updating my software to most current iOs and it STILLLL DOES NOT WORK. This feels like a scam for 35$/month. I will say that I can log in on a desk top and send that way without any trouble and their customer support team was patient and kind. But she was even at a lose of what to do.

Developer Response
Hello @Maybeonedayletshope. This is not the experience that we wish you to have. We are currently working on improvements to our mobile app in order to improve our customer experience. Should you require further assistance, please do not hesitate to contact us at either corporatesupport@mail.efax.com or socialsupport@efax.com and we would be happy to help! ^RA
Crashing
12/18/2021

Maybeonedayletshope

I also spent an hour on the line with customer service trying to figure this app out. The corporate version crashes every time you log in and you have to download the corporate if you want the HIPPA compliant version. I tried restarting my phone, downloading and redownloading the app (10 times at least), updating my software to most current iOs and it STILLLL DOES NOT WORK. This feels like a scam for 35$/month. I will say that I can log in on a desk top and send that way without any trouble and their customer support team was patient and kind. But she was even at a lose of what to do.
Developer Response 12/28/2021
Hello @Maybeonedayletshope. This is not the experience that we wish you to have. We are currently working on improvements to our mobile app in order to improve our customer experience. Should you require further assistance, please do not hesitate to contact us at either corporatesupport@mail.efax.com or socialsupport@efax.com and we would be happy to help! ^RA
Constantly crashing, stopped sending notifications
06/27/2023

misschelle1980
UPDATE: After working fine for quite some time, I am now unable to login at all using the mobile app. Says my credentials are wrong when I know they’re correct! SO FRUSTRATING!!!!This app worked fine up until a few weeks ago, now it constantly crashes and it stopped notifying me of new faxes. Very important communications are being missed. Please fix this!!

Developer Response
Hello @misschelle1980. This is not the experience that we wish you to have and we would like to assist you with this issue. Please message us at corporatesupport@mail.efax.com or socialsupport@efax.com with your account details and we would be happy to assist! ^RA
Constantly crashing, stopped sending notifications
06/27/2023

misschelle1980

UPDATE: After working fine for quite some time, I am now unable to login at all using the mobile app. Says my credentials are wrong when I know they’re correct! SO FRUSTRATING!!!!This app worked fine up until a few weeks ago, now it constantly crashes and it stopped notifying me of new faxes. Very important communications are being missed. Please fix this!!
Developer Response 01/11/2022
Hello @misschelle1980. This is not the experience that we wish you to have and we would like to assist you with this issue. Please message us at corporatesupport@mail.efax.com or socialsupport@efax.com with your account details and we would be happy to assist! ^RA

This release includes updates to your fax service. Thank you for choosing eFax Corporate. We appreciate your app reviews and feedback.

Version 6.1.7 11/10/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: j2 Cloud Services LLC
Size: 33.2 MB
Category: Business
Compatibility: Requires iOS 15.5 or later.

iPhone
Requires iOS 15.5 or later.

iPad
Requires iPadOS 15.5 or later.

iPod touch
Requires iOS 15.5 or later.

Mac
Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 6 more

English, Dutch, French, German, Italian, Japanese, Spanish
Age Rating: 16+

16+

Learn More

Frequent
Medical Treatment information

Privacy Policy

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Ratings & Reviews

Not impressed

Development in Production

Crashing

Constantly crashing, stopped sending notifications

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by j2 Cloud Services LLC

eFax – Receive and Send Fax

Sfax - HIPAA-Secure Faxing

You Might Also Like

MetroFax-Send and Receive Fax

RxVantage for Reps

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eVeroMobile

Rocket IT Solutions

Cartus

Acquia DAM (Widen)

Fax Burner: iPhone Fax App

KPA Flex: Safety Management