My WebID

Name: My WebID
Rating: 4.4 (464 reviews)
Author: WebID Solutions GmbH

Identifizierung & Unterschrift

Free

464 Ratings
Ages

4+
In-App Controls
Category

Finance
Developer

WebID Solutions GmbH
Language

EN
+ 9 More
Size

163.3
MB

My WebID • all identification procedures and e-signature via one app • data protection compliant according to GDPR, server in Germany • from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks) With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps. 1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy. The My WebID app only needs authorization for the camera. Tips: • Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data. • Good lighting helps to identify the ID card. • The ID document should be clean and undamaged and not covered by your hand.

Ratings & Reviews

4.4

out of 5

464 Ratings

Great help through the process!
03/13/2022

Kronenfan
I didn’t get the name of your employee taking care of my VideoID for the DKB bank! But he was utmost helpful, friendly and supportive. Yesterday and today I tried several times to get it done, but the phone connections were bad and interrupted.Today it worked so well, because your employee guided me through the whole process.Thank you WebID for a successful termination of it.
Great help through the process!
03/13/2022

Kronenfan

I didn’t get the name of your employee taking care of my VideoID for the DKB bank! But he was utmost helpful, friendly and supportive. Yesterday and today I tried several times to get it done, but the phone connections were bad and interrupted.Today it worked so well, because your employee guided me through the whole process.Thank you WebID for a successful termination of it.
The best
Jan 19

Hadi Nasser
I was so happy with the respect that i’ve received from the employees and the patient they have. Thank you alot❤️❤️
The best
Jan 19

Hadi Nasser

I was so happy with the respect that i’ve received from the employees and the patient they have. Thank you alot❤️❤️
Iris Driscoll Review of WebID
08/31/2023

IrDr Review
I did not find your service very user friendly. It took several attempts to get the initial paperwork done, and I was not able to go back and correct a mistake I had made in entering my birthdate. Then I waited for 3 hours one day and for an hour another day before I was interviewed. The man who interviewed me did not speak a clear Hoch-Deutsch and the reception was not clear either, so we had to switch to English. Nevertheless, I believe we were successful in the end.
Iris Driscoll Review of WebID
08/31/2023

IrDr Review

I did not find your service very user friendly. It took several attempts to get the initial paperwork done, and I was not able to go back and correct a mistake I had made in entering my birthdate. Then I waited for 3 hours one day and for an hour another day before I was interviewed. The man who interviewed me did not speak a clear Hoch-Deutsch and the reception was not clear either, so we had to switch to English. Nevertheless, I believe we were successful in the end.
Very poor process
01/24/2024

Tshshejdndje
This was an extremely difficult process. The training video did not describe the process at all, it only said that I would have to show my passport. It did not say that I would have to wave it around and bend it left and right and back and forth. I was also asked the same questions several times.

Developer Response
We are sorry that you have encountered a problem. This can have various causes. Please contact us by e-mail (service@webid-solutions.de) so that we can find a solution together.
Very poor process
01/24/2024

Tshshejdndje

This was an extremely difficult process. The training video did not describe the process at all, it only said that I would have to show my passport. It did not say that I would have to wave it around and bend it left and right and back and forth. I was also asked the same questions several times.
Developer Response 02/06/2024
We are sorry that you have encountered a problem. This can have various causes. Please contact us by e-mail (service@webid-solutions.de) so that we can find a solution together.

This update makes our identification solution even more accessible: Full screen reader support and Croatian as a new language. New - Fully VoiceOver-friendly: Buttons, hints, text, headings and process steps are read out clearly. - Croatian support: All texts, hints and messages now available in Croatian too. Fixed - Minor issues and performance optimizations.