Win by inwi is the 100% digital mobile plan from inwi that offers you the max of 4G internet starting from 49Dh/month through a 100% online experience.
You customize your mobile plan by choosing the volume of internet and calls you want. You can stop & resume and modify your win plan whenever you want!
The win mobile plan is:
- The max of generosity: take advantage of the maximum of internet at the best prices
- No commissioning fees: you don't pay the line opening fees
- Maximum Flexibility: customize your plan when you subscribe and change it every month if you need by choosing the volume of internet and calls. You can also add Gb and / or hours at any time regardless of the plan you chose at the start of the month, it's up to you!
- Non-binding in every sense of the word: start, stop and resume your plan when you want
- Free home delivery: order online and receive your SIM card at home, or use any inwi SIM card
- Phone number : You can either keep your current phone number or choose a new one
With win, everything is done online on the win.ma website or the win by inwi mobile application (subscription, payment, modification, management of your 100% online plan)
o You subscribe: you customize your offer, choose your number, create your account online on win.ma or on the win by inwi mobile app, choose your delivery address and pay
o You monitor your data and calls consumption
o You pay your mobile plan and buy your passes with your bank card, on your bank's website or mobile app or using inwi money, inwi's electronic wallet
o You modify your plan
o You have access to the FAQ and winbot 24/7 and as a customer you can chat with our advisers 7/7 from 8h to 22h - no need for calls to customer service, everything is online! You can also contact us in a private message on social networks
Win got great offerings and they’re very innovative compared to anyone else.Great work on the frontend,Paying a bill or buying a pass takes considerable time to process though Maybe payment processing needs some extra attention
*Please developers team READ THIS*
Madbyme
Dear developers, I wanted to report a technical issue, but unfortunately, I couldn't find a way to open a bug ticket within the app. There is no clear indication of how to do so. I'm experiencing severe limitations as I can only access the front page with, but nothing else. Every attempt to access other features results in the same error message: 'An error has occurred, please try again later.' Any assistance in resolving this matter would be greatly appreciated.
Paying for Frustration, Not Service
Anas.b1994
After many years of using your service, the experience has become extremely frustrating. The app is now too slow, and there are frequent connection issues throughout the day—even during critical moments like important meetings. What’s worse is the lack of proper customer support. Despite reporting the issue multiple times, nothing has been done. It’s disappointing to pay for a service and not get the reliability or assistance you expect. Totally unacceptable.
Developer Response
Hello, please do not hesitate to contact us directly at the following e-mail address assistance-win@inwi.ma while mentionning your line number.
Error Messages
Amagoss
The iOS app is terrible. It needs a lot of updates when I try to check my balance on the app. It gives me errors as well as a lot of tabs that don’t work. Please update the iOS app and fix errors. Also I don’t understand why you can’t set up a call center for customer service even if you claim that you are 100% online service you still need a call center or at least a WhatsApp call/chat service that runs smoothly.
Developer Response
Hello, please do not hesitate to contact us directly at the following e-mail address assistance-win@inwi.ma while mentionning your line number.
Thanks for using win by inwi ! Several improvements have been made to this version to offer you a better user experience.
Version 2.21.2
The developer, inwi, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Wana Corporate
Size
96.9 MB
Category
Utilities
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
