I have ordered a few things from here and have nothing but great experiences for everything. My son broke my laptop and when I was struggling with money I knew I couldn’t afford a new one. But I came across this website. Of course a little skeptical at first, I decided to just really hope for the best and go through with it. I’ve had my computer for almost a year now with absolutely zero issues. It’s a MacBook Air and I didn’t have to spend thousands of dollars. I bought an iPhone 11 and it’s literally in perfect condition not a single scratch on it, and it’s worked great with no issues for the last few months. I’ll definitely be getting all of my electronics on here from now on. Thank you for all you do and allowing these things to be affordable for so many, but also because of the recycling aspect as well. Also keep in mind, they are transparent as far as quality goes. If you get fair, you’re not going to get the best looking devices. Although my friend got a fair phone, and it was in great condition just scratches on the back. But they tell you that in the description. I always go with excellent, and even though I'm paying extra, I'm still paying far less than what I would if I got it brand new, and they’ve all been great so far. I think it’s really worth it.

I bought a renewed 2020 MacBook Air on this site and everything from the search to the delivery went perfectly. First of all I love the idea of saving money. Why do I have to pay the rent of a NYC apartment for a brand new Mac? No no no! That being said when I found Back Market I searched for my perfect machine for weeks. I was still nervous about buying refurbished online. But their emails were thoughtful and the app had so much information on each product and how the buying process would work. By the time I decided to take the leap I was reassured that it would work out well. The reviews were great for the provider and it came two days later! Only two days. I bought the product I’m “excellent” condition and it is like a brand new machine! I can’t believe it and I have been inspecting it since I got it… no scratches, nothing wrong with its operation and everything it was reported to be on the app. I am going to use this site for all my electronic needs from now on so I can pay rent while enjoying my new Apple lifestyle. Best birthday present ever!

A lot of the products listed on the App seem to have fair prices at first glance listing it’s original launch value under the current price of the product, but once you do a little more research or know what you’re looking for, you notice that a lot of items have a max set original price around $10k and selling a lot of them for over what they sell for new. This isn’t as apparent with devices usually going for about 5-15% over market value, but it’s clearly seen with games especially for the switch. Seeing Pokemon Sword going for $98 refurbished when you can get a new copy with the DLC for the same price or a used copy for half the original price of $60 or Pokemon Brilliant Diamond going $120 which is the price pf the double pack on release which included a copy of each Brilliant diamond and shining pearl with many bonuses as well. And for the record, these are Nintendo Switch titles, games that are still being sold and are abundantly available anywhere you find switch games, they can be found for market value, around $60 or less per copy, or even less if the retailer sells used copies or cartridges of these games which many retailers do. All in all would not recommend buying and wasting your money on this app especially considering there isn’t an option to report false or shady listings essentially meaning that any and all transactions are blind and you’d have to rely on the app’s warranty or credibility to get your product.

I recently bought a unlocked Google pixel phone from this company and have never had problems like this before . I’ve always been able to set up a unlocked phone over the phone with metro pcs I did it with my last phone . But I was having problems for weeks trying to set up the phone it was asking for a second set of numbers to set up the phone that I didn’t have . I reached out to the company with my problem and they said that the seller says I have the right number but it wasn’t correct. They told me I couldn’t refund the phone but pick another one I mean I didn’t want another phone I wanted to figure out the problem. I went down to the metro pcs store and the worker helped me realize the phone was locked through a AT&T account and we needed a pin. I told the company and they said I could return the phone with no problems and a full refund. I returned the phone September 20th and I’ve been reaching out for an update often. They updated me letting me know the seller received the package the 27th and I don’t know what I’m waiting on . I asked them October 5th when will I get my refund and they told me once the seller received the package it will hit your account in 7 business days . Today would technically be the 7th day from the 27th and I have messaged them once again because I have not received my refund yet.