The easy way to manage your GE Healthcare service and support in one place – anytime, anywhere. It’s simple and fast to create and track service requests from initial contact to completion, monitor planned service needs, initiate unplanned service calls, and proactively manage service for your entire diagnostic imaging fleet, whenever and wherever you want.

Main Features:

- Create service requests and track service through completion
- View service request history and upcoming planned service
- Get real-time push notifications for every step of the service process.

What’s New

Version 2.1.0

We’re excited to bring this new update to you with the following goodies:

* Service (Global)
* Adding translations for the abbreviations used to display the elapsed time – applicable for customers as well as employees.
* Account - Equipment Settings (Global)
* Equipment Search Toggle Logic Update - unselected item will only disappear from screen after user clicks on 'Back' or 'Cancel" button.
* Privacy Policy (EU)
* In account screen, now user have an option to view the privacy policy.
* SFDC Account Alert (USCAN)
* If facilities are not configured for the account, post login an alert with be displayed to the user with an option to contact support.
* PM logic change (Japan and EU)
* Displayed time zone will be in UTC (LATAM)
* Character Restrictions for SR create (MUST) - now user will not be able to add emojis in details while creating SR
* List of active modalities will be visible to customers in filter and equipment settings.  (USCAN) 
* Visual Enhancement 
* Now app will display complete facility name in multiple lines. (Global)
* Monitoring Screen design is now consistent with other screen design (USCAN)

Ratings and Reviews

5.0 out of 5
6 Ratings

6 Ratings

App Privacy

The developer, General Electric Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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