Credence

Name: Credence
Rating: 3.9 (432 reviews)
Author: UTIC Insurance Company

Health & Fitness

Free · Designed for iPad. Not verified for macOS.

432 Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

UTIC Insurance Company
Language

EN
English
Size

25.4
MB

The Credence mobile app is now available for your iPhone intended for use by all Credence Blue Cross and Blue Shield members. Save time, and get your plan details on the go. Features for members: • Log in easily with Touch/Face ID options • Check your claims and benefits • View or email your member ID card • Track your deductible and out-of-pocket spend • Find an in-network provider with the Find Care tool • Communicate securely with Customer Service Use your Credence username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access. *There is no charge from Credence Blue Cross and Blue Shield to download the Credence mobile app, but rates from your wireless provider may apply. This Information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.

Ratings & Reviews

3.9

out of 5

432 Ratings

App is timing out
09/06/2024

Naster 75
As of right now, the app is timed out. Tried completing form on line, but the answers were different than the paper you mailed.
App is timing out
09/06/2024

Naster 75

As of right now, the app is timed out. Tried completing form on line, but the answers were different than the paper you mailed.
Barely functional
02/23/2025

weraadre
I only use this app because I have the unfortunate situation that my employer has chosen this group to administer their self insured plan. If you just need to look at the most basic information on a claim it’s fine. Virtual card is nice. I would not use mobile to search for a provider or basically anything else. Also the list of dependents is good except it doesn’t include any suffix for them which a lot of providers ask for because they don’t list them on the card. Also the providers don’t recognize Credence unless you’re in Alabama so you spend time at the office while they figure out which regional plan to reference.
Barely functional
02/23/2025

weraadre

I only use this app because I have the unfortunate situation that my employer has chosen this group to administer their self insured plan. If you just need to look at the most basic information on a claim it’s fine. Virtual card is nice. I would not use mobile to search for a provider or basically anything else. Also the list of dependents is good except it doesn’t include any suffix for them which a lot of providers ask for because they don’t list them on the card. Also the providers don’t recognize Credence unless you’re in Alabama so you spend time at the office while they figure out which regional plan to reference.
On the go on hand information
08/13/2025

Shostii
This is a great way to keep up to date information concerning your plan, coverage, claims and deductibles even your id cards..
On the go on hand information
08/13/2025

Shostii

This is a great way to keep up to date information concerning your plan, coverage, claims and deductibles even your id cards..
Can’t even login
06/25/2025

Amanda685
This app looks as though it was constructed in the 90’s. It is archaic and not only that, the screen where you choose how you want to dual factor authenticate doesn’t work so I am in fact never able to login. It’s useless and I wouldn’t recommend anyone download it or get this health plan.
Can’t even login
06/25/2025

Amanda685

This app looks as though it was constructed in the 90’s. It is archaic and not only that, the screen where you choose how you want to dual factor authenticate doesn’t work so I am in fact never able to login. It’s useless and I wouldn’t recommend anyone download it or get this health plan.

Thank you for using Credence! We update the app regularly so that we can make it better for you. Get the latest version for all of the available features and improvements. - New Check My Status feature easily displays updates for any Prior Authorization requests

Version 1.14.2 Jan 26

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: UTIC Insurance Company
Size: 25.4 MB
Category: Health & Fitness
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information

Contains
Health or Wellness Topics