Description

All the benefits of your Accolade Health Assistant® now on your mobile phone.
Questions about your coverage? Need help finding a new doctor? Confused about a provider bill? Healthcare support is just a secured message away with Accolade Mobile.

Text your health assistant questions anytime, anywhere.
- Send secure messages to your health assistant from home, work or on the go.

Click to call your health assistant directly.
- Easily go from text to call, or request a callback if your health assistant is unavailable.

Store and share insurance cards.
- Use Accolade Mobile as a virtual wallet - share cards with your doctor right from the app.

Snap and send images of your healthcare bill.
- Confused about a bill from your doctor or lab? Take a photo & let your health assistant take a look.

Get the most out of your doctor visits.
- Bring questions prepared by your health assistant to your next appointment!

Find a new in-network provider.
- Ask your health assistant for help finding a nearby physician or facility.

Don’t have an Accolade Health Assistant® yet? When you send your first secure message, you’ll be assigned a dedicated health assistant for the entire family. Your health assistant takes the time to get to know you and understand your needs so they can help you make the best heathcare decision possible and get the care that’s right for you.

Get Accolade Mobile today!

Watch Tiffany’s story to learn how Accolade Mobile has made a difference in her life. https://www.youtube.com/watch?v=YdpFKFM5Eu0&t=4s

Like us on Facebook: https://www.facebook.com/AccoladeInc
Follow us on Twitter: https://twitter.com/accolade

Let’s get messaging!

What’s New

Version 7.7.0

- Bug fixes and performance improvements.

Ratings and Reviews

4.9 out of 5
9K Ratings

9K Ratings

KMFG12 ,

Lifesaver

Last year I was diagnosed with Breast Cancer. I am happy to say I am for the most part on the other side of my illness and on the road to recovery. The services Accolade provide were in my opinion Lifesaving!!! As you could imagine, getting my diagnosis was scary and shocking. I had no idea where to start. I did not want to just start researching on the internet and risk getting bad information or how to process all the obstacles around my illness and treatment. Accolade provided me with a team of support. I spoke with nurses and medical billing experts that guided me through every question and really provided great emotional support. They really gave me the support and attention that I needed and felt like an extension of
of my closest family and friends. I felt safe and reassured ina regular basis. Even now, as I continue to deal with overwhelming insurance claims, my Accolade rep Allison has been so thoughtful, caring and attentive. This service is a major benefit and I am so grateful I had the people and the service in my corner during this time!

panterabl1 ,

When one is in a pinch...

When you cannot understand the claims, having difficulty with a pharmacy, need a listening ear, it helps to chat or talk on the phone with them.

If you can’t find the right doctor, they will find some more to recommend. Had a problem with my pain meds with a known pharmacy and was delayed to receive for nearly weeks. First it was my physician and then it was the insurance holding things up. Finally, I spoke to Accolade Nurse and she suggested in asking them for a week’s worth. The pharmacy quickly filled it for me.

Little tricks you learn from them and what to use when you need to ask billing departments, etc...it is a great tool and people to have.

ViviJKR1999a ,

Compassionate, patient advocates

I can’t praise this service enough. Just when I think I fully know all they can do for me (I have spoken to their nurses about questions, chatted and spoken with their claims folks for help explaining benefits and disputing my claims); today I had a question that required me to circle back and call a doctor’s office and I thought “sure, let me do that” but NO. I didn’t *have to*. She set up a 3 way call and she did the assertive no bs talking with the doctor’s office to get my problem sorted for me while I just listened. It can be so hard to advocate for oneself with doctors sometimes and the folks at accolade do it for you. I’m so thankful for a service like this.

App Privacy

The developer, Accolade, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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