Helpling - Book Home Services

Name: Helpling - Book Home Services
Rating: 4.4 (45 reviews)
Author: Helpling GmbH

Find your local cleaner.

Only for iPhone

Free · Designed for iPhone

45 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Helpling GmbH
Language

EN
English
Size

96.6
MB

iPhone

Helpling is an innovative online marketplace, helping you to connect with insured domestic cleaners. With our app, you can find and book insured domestic cleaners in your area and conveniently manage your bookings. Simply create a profile or use your existing Helpling customer details to access the app. The Helpling app is only available for customers in Germany, France, United Kingdom, Ireland, Netherlands, Italy, Switzerland, Australia and Singapore. ** How Helpling works ** 1. Enter your postcode to see if there are any cleaners in your area 2. Choose frequency, duration and date 3. Enter your contact information 4. The cleaner will attend on the agreed date once confirmed - Features - + Convenient booking process: To make a new booking, just tell us when and how often you need your cleaner and we’ll match you with insured cleaners available for your appointment/s. + Profiles of cleaners: When making a new booking, you'lll see profiles of the available cleaners, including ratings and reviews from current and previous customers. + Overview of all your appointments: See all your upcoming appointments to help you plan your schedule. + Reschedule your appointments: You can now amend your appointments individually or in bulk. + Chat with your cleaner: You can chat with your cleaner at anytime using our integrated chat feature. + Secure online payments: Pay securely with any major credit/debit card. You’ll receive your electronic invoice via email after the payment has been processed. --------------------------------------------------------- For more information please visit https://www.helpling.co.uk or contact us via email: apps@helpling.com.

Ratings & Reviews

4.4

out of 5

45 Ratings

Too many spam notifications
Dec 12

SirCatflap
Add an option to customise the notifications received, there are far too many offers popping up all the time
Too many spam notifications
Dec 12

SirCatflap

Add an option to customise the notifications received, there are far too many offers popping up all the time
Unethical company - please do not use
03/28/2024

Steve_SGP
I have used the service three times and have had a good experience with the service each time. However, the company has scheduled appointments that I didn’t request multiple times. I have canceled those appointments but somehow they reappear. I have told a customer service representative to cancel but that person did not follow through. There is no way to delete your credit card information once you’ve inputted it in the app. I would advise that you stay away.
Unethical company - please do not use
03/28/2024

Steve_SGP

I have used the service three times and have had a good experience with the service each time. However, the company has scheduled appointments that I didn’t request multiple times. I have canceled those appointments but somehow they reappear. I have told a customer service representative to cancel but that person did not follow through. There is no way to delete your credit card information once you’ve inputted it in the app. I would advise that you stay away.
Barely functional
06/10/2020

Gammonora
The pool of cleaners can be very small and very inexperienced. Most have so few reviews it’s not helpful. The software however is the truly bad part. It’s difficult to use. Buggy and will only let you schedule for two week intervals. I did eventually find a great cleaner but I generally have to schedule with them not using the app and then just use the app to pay. It’s difficult for me and the cleaner. Using a normal payment app would be easier.
Barely functional
06/10/2020

Gammonora

The pool of cleaners can be very small and very inexperienced. Most have so few reviews it’s not helpful. The software however is the truly bad part. It’s difficult to use. Buggy and will only let you schedule for two week intervals. I did eventually find a great cleaner but I generally have to schedule with them not using the app and then just use the app to pay. It’s difficult for me and the cleaner. Using a normal payment app would be easier.
Sloppy app.
06/29/2023

JDALaRose
Main view extends off the edges of the display. Does not accept ApplePay. Have to type in credit card number, expiry and security code manually. App design does not inspire confidence in quality of the services that they’re selling.
Sloppy app.
06/29/2023

JDALaRose

Main view extends off the edges of the display. Does not accept ApplePay. Have to type in credit card number, expiry and security code manually. App design does not inspire confidence in quality of the services that they’re selling.

Bug fixes and stability improvements

Version 24.0.0

Dec 10

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics