Scotiabank is more colourful than ever with a whole new look and logo. The first time you sign in to the new app, you'll need your ScotiaCard number and your password.
Please note that this app gives you access to Scotiabank accounts held in the following countries: Dominican Republic, Bahamas, Barbados, Jamaica, Trinidad and Tobago, Turks and Caicos Islands, and Cayman Islands. For information about our services in other countries, visit www.scotiabank.com.
Serious about your security
Your money is protected by multiple layers of security. Data encryption keeps your financial information safe, multi-factor authentication verifies your identity, and notifications keep you aware of your transactions.
Move your money faster
You can complete transfers between your accounts or to others with just a swipe.
You can add or delete your transfer recipients.
Pay your bills easily
You can add or delete bill payees, and pay your bill in a few simple steps.
Add/Delete third party transfer recipients.
Update your contact information.
Download account statements.
Download and share receipts for your bill payments and third party transfers.
Find the answers you need
With a menu at your fingertips and a fully searchable help section, the app has the answers you need and the shortcuts to take you there.
Barrier-free banking
From dynamic font sizing to VoiceOver compatibility, the new app was designed with everyone in mind.
With our app you can:
- Enrol in mobile banking if you haven't yet
- Use fingerprint or Face ID for fast and secure access
- Create a Username
- View accounts and transactions
- Transfer money between your accounts, to other Scotiabank customers, or to your friends and family at another bank
- Pay bills or top up your mobile phone
- Manage your Scotiabank Alerts
- Lock and control your credit cards
- Get answers to common questions around banking
- Send us your feedback
Important
By pressing the button above or by downloading the mobile app published by Scotiabank, you consent to the installation of this app and to future updates and upgrades. You can withdraw your consent at any time by deleting this app, or get instructions on how to remove or disable the Scotiabank mobile app by contacting us at the address below.
The Scotiabank mobile app lets you manage, move, and monitor your money using your mobile phone.
When you download or update this app, or when you apply for, enrol in, or use a service through mobile banking, we may collect information about your computer or device, operating system, internet connection or telephone account, settings, IP address and device locational data, and transaction data, as well as personal information.
We may collect, use, disclose, and retain this information as set out in the Scotiabank Privacy Agreement (https://jm.scotiabank.com/about-scotiabank/connect-with-scotiabank/privacy.html) and to determine which settings are appropriate for your computer system, to provide or enhance digital functionality and banking options, and for security purposes, internal analysis, and reporting.
Been using the app since May 2020. Initially it worked great but since Dec 2020 it’s not been unstable. I’ve called the Scotia support line to report bug related issues a couple times but there’ve been no changes in over 5 weeks now. The app crashes each time I try to use it to pay a bill. Also I no longer receive notifications so things like verifying myself as the authentic user on my online account no longer works. You all also need to delete older apps which are no longer functional from the Apple store. It’s confusing to your customers. Today I tried deleting then Re downloading the app but there’s no guidance on which app has been discontinued. I was also able to download and have 2 different Scotia-Caribbean apps on my phone which shouldn’t be. You have a great app but bug fixes like these are needed to ensure your customers can use your product seamlessly.
Excellent
Isaac aka Zeek
Out of all the banks I’ve banked with. Scotia Bank has and still is the most reliable and convenient bank and banking app. Only thing that needs improvement is increasing some staff, in the Bahamas so that walk-ins can be a bit more swift. Also improve on ATM’s accepting deposits. Weekends are most challenging due to most ATM’s would not accept any more cash, however the hotline service is extremely excellent. And all to most of those who have assisted me has been pleasant, friendly, professional and more than helpful. Thank you to those who continue to provide us ( clients) with excellent service. Your hard work is noticed.
Developer Response
Your kind words truly motivate us, and it's wonderful to hear how reliable and convenient you find our banking services and app. We appreciate your feedback on staffing and ATM deposit capabilities, as well as your praise for our hotline service—your observations are invaluable. Thank you for recognizing the efforts of our team; they will be delighted to know their hard work is appreciated.
Cannot transfer to others
fluffballsinktoilrt
I have used the app successfully for a long time and in June of this year I was unable to access any recipients to whom I normally transfer funds - it says I have no recipients and when I try to add someone it doesn’t allow me to - I have called the Scotia online banking number on numerous occasions to be told it will be escalated and problem is still not resolved and I don’t even get a call or email back to help - very frustrating to say the least - I feel like just banking with another bank at this point…
Not operating properly!!!!!
Scorpio223376
Good day, I have noticed that this app has an issue where it’s glitching or it has a spyware or virus. I say this Be Because whenever you try to sign in, the app don’t sign in, then at times the app would allow you to sign in then immediately cut out or sign out, you would have to go through this process sometimes at least two or three times before you sign in successfully. Please address this issue ASAP. It gives the person thoughts that their accounts are being compromised or hacked. The app was working fine until this started to happen. Now it’s not opening at all. Please correct same.
Thank you for banking with Scotiabank! To make our app better, we're continuously listening to your feedback to make enhancements.
Included in this release:
- General enhancements and bug fixes
Version 2.6.4
The developer, Scotiabank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
