So based off of these reviews I’m not even gonna bother unboxing the product, I’m just gonna go ahead and return it! The whole purpose of purchasing a smart collar with an app that you can control it from your phone for was so that when I’m not home and I catch her on the couch or on my bed I can control her unwanted behavior but if you can’t do that then what’s the purpose in having the collar that’s supposed to be a smart collar with an app that you can control it from…… There isn’t one….. CORRECT?! I can’t stand it when a vendor waste my time, thanks for the reviews that saved me the time and effort of hooking it to my phone everyone!

Setting up the collar was easy. I set the “auto” function & recorded my voice commands. The collar seems to work well in the auto mode. However the app disconnects constantly. There is no “run in background” function to be set so whenever my phone is locked the app disconnects The Apple Watch feature is useless because when the phone is locked the phone disconnects & so the watch feature doesn’t work. Please update your app to run in the background & also connect directly to the Apple Watch via Bluetooth. I have other products that connect directly to the watch (ex: headphones) so I don’t need my phone to use it. I always have my watch on me but don’t always have my phone. The collar would work so much better & be more convenient if it could be connected directly to the watch. Love the collar on auto, but the app as it currently configured is useless except for programming the collar to work on auto.

This is not a new problem based on other reviews. It is, however, very annoying and frustrating. I’ve only had the collar for less than a week and it has never stayed connected even in the car! And speaking of the car, twice it has gone off in the car when she hadn’t barked and it confused the both of us. Why?I would very much appreciate an option of a single “beep”, not the “phone is off the hook” sound. It would conform with her previous collar that used a remote (less convenient for barking control) for initial misbehavior. And BTW I would never yell “Shut Up” at my dog. How obnoxious! Remove those rude default make voice commands and give us some more pleasant sounds please. I’m still reserving judgment as to whether I will keep it or not. Make me happier.

I’m just a few days my dog’s behavior has improved dramatically. I’ve broken behaviors I’ve worked on for months without ever going over a level 15 shock. As some people have mentioned the reconnecting to the collar when opening the app is a bit troublesome because I can’t act as swiftly as I’d like to. If a widget was added I could use on my home screen and instantly trigger the in app setting to correct things like jumping on furniture or jumping on someone that you can’t be ready for it would be the perfect app. And anyone reading these reviews BUY THE COLLAR! It’s life changing.