When I first got my tactical trap, I paid extra for the Bluetooth unlocking capability.. and every now and again, I would have to try it 3 to 5 times for it to work but it would work.. now that I have lost my key card… my Bluetooth unlocking system has not worked no matter how many times I’ve tried it or how many times I’ve changed the batteries. My Bluetooth can find the device no problem, but will try to sync for hours. And never works anymore. Especially when I need it. I should be reimbursed for this. Especially considering I had to pay extra for the Bluetooth option. And now I have no idea how to get into my tactical trap furniture. I hope someone can give me some kind of information to help me out. I have bought five different tactical trap pieces of furniture and spent well over $2000 if I wasn’t having a problem with this, then my rating would be five stars because I love their products, but this is a big deal with the Bluetooth unlocking mechanism

UPDATE !!! A new version has finally been released !!! The App is now way better . Can rename locks !!. Thus eliminating the safety concerns Connecting is reliable !!Changing my rating . Just wish it had not taken years to get to this point ..Original 1.0 review below for reference .I have fed back to the App owner several times that this App poses a security risk . Currently there is no way to differentiate between multiple units in your home expect memorizing a long serial number which in a time of crisis and high pressure will never be remembered. There needs to be a way to add a nick name, room location, or other user supplied meaningful trap name to know exactly what device you are opening. Instead of getting access to a life saving firearm Opening the incorrect device could provide the intruder with a deadly weapon. This app has not been updated in over a year and even after constant contact attempts the company refuses to update it . Don’t buy these products as you can’t depend on this App when your life is on the line .

With the newest update they added a pin to the app. I never set one. I usually just opened the app and it was ready to unlock. Now it keeps telling me pin incorrect. I've tried everything that would make sense. I even opened it with the card and reset it like they say to. Now the card won't work either. So my gun is just stuck in the shelf. Woohoo. Luckily it's not my only one but this is extremely disappointing.

Latest update made the app worse. Now I need to give the app more permissions and enter my iPhone pin to open the app. Then it still won’t sync with my trap. It wasn’t great to begin with, but now it isn’t functional at all. You made it worse and slower. WTAF.