MicroMain Mobile Technician is the mobile app for users of MicroMain's world class CMMS/EAM software solution, MicroMain GLOBAL.
Access to this app is restricted. Please use your MicroMain GLOBAL credentials to log in. If you need credentials, contact your MicroMain administrator.
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Mobile Technician lets MicroMain users work offline to complete assigned tasks, including recording task time and parts used. Users can plan their workday, record task information, and review completed tasks from a smartphone, tablet, or other mobile device. Record details such as task time and parts used while performing tasks or after tasks have been completed. Managers can also create and assign new tasks while in the field.
PLAN THE WORKDAY
- See current and upcoming assigned tasks.
- Self-assign tasks from the task queue.
- Customize the home page execution list for quick access to today’s tasks.
PERFORM AND COMPLETE TASKS
- Start the built-in task timer to automatically record time spent performing tasks.
- Use the barcode scanner to record parts used, or select parts used from the available inventory.
- Add photos, enter comments, and record signatures.
- Change task status to Completed to move the task to the Summary page.
REVIEW COMPLETED TASKS
- Review and edit completed task details.
- Enter task time.
- Add parts, photos, comments, or signatures as needed.
- Clear and upload all of the day’s completed tasks with one touch.
OTHER FEATURES
- Managers can use the asset barcode scanner to create new tasks.
- Available app locking for devices with fingerprint scanners or facial recognition.
- Multiple filters let you customize task lists and easily search for specific tasks.
First of all I have to manually refresh to see any new work orders and for the finished work orders to come off the list. Second the app crashes on average once a day for all of our techs. Third when looking at a work order and backing out to look at the next one it sends you back to the beginning of the list.
Needs work. Please make more user friendly
Jade west adobe
It is hard to find the work orders using the app. It only says the address when you are scrolling through. It should have a work order number and building name to make it easier to find when scrolling through. It also needs to have a search feature. No one wants to have to click on hundreds of work orders to find the one they are looking for. I will appreciate the app more when these features are available.
Simple and easy
slfovisn
They’ve made good improvements to this mobile app over the years. I quite enjoy it now
Needs work
mallon733
If you want the basics then it’s fine. Having the ability to look up parts and locations, add co workers on tasks, ect would make this app a gold mine!! C’mon Micromain!!!
Fixed duplicate tasks appearing in mobile in certain time entry scenarios
Improved “Assign to me” behavior for shop queues
Time entry now uses your local time zone
Improved validation for labor time entry (minutes and calculations)
Service Request attachments and indicators now visible
General stability and consistency improvements
Version 1.2.3
The developer, MicroMain, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
MicroMain Corporation
Size
44.4 MB
Category
Business
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
