Asset Essentials 4+

My school uses this for work-orders and for the first few months, it didn’t work. Said the user doesn’t have access. But when I signed in on my laptop, and then went back to my phone, it finally worked? Why should I need to sign in on my laptop first? This is such a stupid bug that prevented me from fixing my room for the longest time.

Hello, we are sorry to hear you were experiencing an issue. If you haven't already, please let our support team know what happened for you by emailing support@brightlysoftware.com or calling 877-655-3833. This is the best way to get issues resolved. Now that you are inside the application we hope you are enjoying the experience. Thank you for taking time out of your day to leave us a review.

We use this app at my job. Everything has to load so you have to wait for every thing you enter. Searching for an asset should be revisited in the program. Make it where you can search for things using keywords to avoid. Make that possible in the settings. Like "don't like assets with xxx in the title. Currently, I can't even use it. It won't load up and crashes every time I try to use it. Now I have to get in a computer to use that version, that I can't stand, to make work orders. I can't make them at each asset when I'm done with my call. This app is trash and needs to be overhauled. It frequently boots you when it is working.

Thank you for taking the time to write this review. We recently released version 2.6.3 that resolved something similar to what you are describing here. We recommend updating to the latest version to see if this will resolve the crashes. If this does not work, our support team is standing by and would like to help you find a solution. Please email support@brightlysoftware.com or call 877-655-3833, so we can help.

We also love hearing from clients on ways we can improve the application. Please share your requests above for enhancing the mobile app with our support team. They will be able to get them added to our system for tracking client ideas to consider for future implementation.

Brightly has continuously updated and added new functionality to the mobile platform over the past 4 years. This is greatly appreciated from a clients view, and one of the reasons we originally went with Asset Essentials over the competition. Keep listening to client feedback for improvement opportunities. Thanks Jordan

Hey Jordan, Thank you for taking time out of your day to leave a review. We are always striving to make updates that make our users life easier. We are glad to hear you are enjoying the new functionality we have added and we will continue to listen to clients for guidance on the next new features that you need.