Asset Essentials

Name: Asset Essentials
Rating: 2.8 (231 reviews)
Author: Brightly Software, Inc.

Business

Free · Designed for iPad

231 Ratings
Ages

4+
Years
Category

Business
Developer

Brightly Software, Inc.
Language

EN
+ 15 More
Size

158.2
MB

Download the mobile app version of Asset Essentials by Brightly Software, a Siemens company. Your maintenance management solution should be as mobile as you are. The mobile app gives you access to all the powerful core capabilities of the Asset Essentials solution, like maintenance requests and work orders, plus: - Access to work orders and assets anywhere, online and offline - Work timers associated with tasks and editing functionality - Search and filter capabilities - QR codes for scanning and accessing parts or assets quickly - Camera integration to capture and associate images to related records - Geolocation for tagging assets and work orders, plus visual navigation By downloading the app, technicians are able to increase productivity on-the-go. You can eliminate trips to the office for the next task to improve your team’s efficiency! The Asset Essentials mobile app can be accessed through any Apple smartphone or tablet device, such as iPhones or iPads, that meet our hardware and operating system requirements.

Ratings & Reviews

2.8

out of 5

231 Ratings

Needs some work
01/17/2025

Chibi Eun
We use this app at my company and it has some flaws, the first one is only on a computer, can you see certain sections of the work order that are not visible online the app. Like the comment section for communication between the requester and the tech. Nor can you see the association section so the tech can know what work orders go with the current one they’re working on. The filter option constantly pulls up old work orders from the past. Even with dates added and the ascending and descending options used. There needs to be a better way to filter out old work orders. I’ve manually, done it on the computer, also I’m an admin with tech background, it may benefit for a simpler clearcut way for people who are tech illiterate.
Needs some work
01/17/2025

Chibi Eun

We use this app at my company and it has some flaws, the first one is only on a computer, can you see certain sections of the work order that are not visible online the app. Like the comment section for communication between the requester and the tech. Nor can you see the association section so the tech can know what work orders go with the current one they’re working on. The filter option constantly pulls up old work orders from the past. Even with dates added and the ascending and descending options used. There needs to be a better way to filter out old work orders. I’ve manually, done it on the computer, also I’m an admin with tech background, it may benefit for a simpler clearcut way for people who are tech illiterate.
Didn’t work for the longest time
11/02/2022

LightReviewer
My school uses this for work-orders and for the first few months, it didn’t work. Said the user doesn’t have access. But when I signed in on my laptop, and then went back to my phone, it finally worked? Why should I need to sign in on my laptop first? This is such a stupid bug that prevented me from fixing my room for the longest time.

Developer Response
Hello, we are sorry to hear you were experiencing an issue. If you haven't already, please let our support team know what happened for you by emailing support@brightlysoftware.com or calling 877-655-3833. This is the best way to get issues resolved. Now that you are inside the application we hope you are enjoying the experience. Thank you for taking time out of your day to leave us a review.
Didn’t work for the longest time
11/02/2022

LightReviewer

My school uses this for work-orders and for the first few months, it didn’t work. Said the user doesn’t have access. But when I signed in on my laptop, and then went back to my phone, it finally worked? Why should I need to sign in on my laptop first? This is such a stupid bug that prevented me from fixing my room for the longest time.
Developer Response 11/18/2022
Hello, we are sorry to hear you were experiencing an issue. If you haven't already, please let our support team know what happened for you by emailing support@brightlysoftware.com or calling 877-655-3833. This is the best way to get issues resolved. Now that you are inside the application we hope you are enjoying the experience. Thank you for taking time out of your day to leave us a review.
Poor quality
02/12/2025

Tired mechanic
There is so much lacking with this app that I don’t even know where to start. It’s buggy and unbelievably slow. After struggling 5-10 minutes to just create a work order, completing it is a whole other mountain to climb. And this is all just assuming the app doesn’t crash and boot you to Home Screen before you get the chance to save anything. Adding parts to a work order is next to impossible, as half of the time no matter how you word something in the search bar it won’t show it. As of this most recent update, I’ve actually LOST the ability to attach files and photos to work orders, a function that is ESSENTIAL to my job. I’m not tech savvy nor are most in this field. FIGURE IT OUT.
Poor quality
02/12/2025

Tired mechanic

There is so much lacking with this app that I don’t even know where to start. It’s buggy and unbelievably slow. After struggling 5-10 minutes to just create a work order, completing it is a whole other mountain to climb. And this is all just assuming the app doesn’t crash and boot you to Home Screen before you get the chance to save anything. Adding parts to a work order is next to impossible, as half of the time no matter how you word something in the search bar it won’t show it. As of this most recent update, I’ve actually LOST the ability to attach files and photos to work orders, a function that is ESSENTIAL to my job. I’m not tech savvy nor are most in this field. FIGURE IT OUT.
Can’t upload pictures any more
02/20/2025

Animation Geoff
Overall gets the job done. You can create, fill out and organize work orders. I wish you could auto fill some of the commonly used fields. Having the most commonly used options available at the top of drop down lists would be nice. For some reason, I can’t upload pictures any more. Used to be pretty easy. Now it just shows a group of pictures that I uploaded before as selected. When I select the new ones to add to the work order and select done, nothing happens.
Can’t upload pictures any more
02/20/2025

Animation Geoff

Overall gets the job done. You can create, fill out and organize work orders. I wish you could auto fill some of the commonly used fields. Having the most commonly used options available at the top of drop down lists would be nice. For some reason, I can’t upload pictures any more. Used to be pretty easy. Now it just shows a group of pictures that I uploaded before as selected. When I select the new ones to add to the work order and select done, nothing happens.

Added support for different Asset Essentials in Regions outside the US

Version 3.1.71

12/09/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics