aptihealth provides fast, easy access to high-quality mental healthcare to anyone aged 5+ anywhere in New York State. Sign up from your iPhone in minutes and start care within days.
With aptihealth, you'll be matched to a licensed therapist who truly cares about helping you feel better. If recommended, a prescriber may be added to your care team for medication management.
With the app, you're empowered to take control of your scheduling, rescheduling, and assessments on your own (though we're always here to help).
Getting started is easy:
• Sign up in just minutes - Download the app, click Join Now, answer questions about yourself, and schedule your first video session.
• Attend first meeting - An aptihealth behavioral specialist gets to know you and matches you with the right care team based on your goals.
• Start care. Start feeling better. - Meet with your therapist (and prescriber if needed) and progress on a care plan built just for you.
Everything you need to feel better:
• Personalized goal-oriented care - Your goals will be the focus of care to ensure the outcomes you want to achieve.
• Video therapy from a licensed therapist - Online video sessions with your therapist where and when it’s convenient for you.
• Medication management (if needed) - If recommended, a prescriber is added to your care team, and you’ll meet with them via video. Your therapist and prescriber will work together to support you.
• 24/7 support - We provide support anywhere, any time, including direct messaging with your therapist.
aptihealth accepts health insurance, copays may apply. Need help getting started? Call us at (888) 454-3827 or email us at support@aptihealth.com.
I sincerely appreciate Aptihealth and my therapist Megan. She has helped me start a career and get my anxiety under control. Im blessed I found an AMAZING therapist that understands CBT and DBT. But it did take going through 2 therapists to find this amazing lady. The support staff are always fast to help any issues with medication, messages or changing appt times. Give it a real chance and advocate for a therapist that fits your needs. But you also have to do the work. Journal, workout, eat right and find a passion and purpose. God bless everyone stuck. I’ve been there. Talk therapy is life saving. Thank you Megan and Aptihealth.
Horrible people
Bob_LaBlaw
My experience with Aptihealth has been extremely frustrating. Their lack of accountability is evident in their failure to process necessary paperwork promptly, which has significantly hindered my mental health care. They consistently delay signing forms and fail to forward records as required. This negligence led to my denial for SSI benefits twice, as Aptihealth failed to send my records as requested. Even when appointments are made specifically for signing forms, they still don't follow through with sending them where needed. This delay in care undermines patients' progress and ability to get their lives back on track. Additionally, their attempt to bill my insurance for services they didn't even provide is unacceptable. Upon contacting my insurance provider, I discovered numerous complaints about Aptihealth. It's clear there are better options available, and I would strongly advise seeking alternatives.
Fraud
quick-nick
Company is a bunch of scam artists. Used the app 8 months and during the initial set up I was asked for insurance information and when my insurance was accepted I was notified that I was covered, proceeded to use the app for treatment until the 7th month mark when suddenly I’m being told I need to keep a credit card on file or they will stop seeing me as a patient. Jump ahead another month and they’re sending me a threatening letter in the mail saying I have an overdue account and owe them a large amount of money in overdue copays that I never once received a single bill for but somehow they managed to get my address correct for a letter threatening me with a collection agency. Jump ahead 2 weeks and they’ve made an unauthorized charge to my account for over $200 which will now be getting reported as fraud. Find better treatment and help elsewhere from an honest company.
I enjoy the service
Boobooclift
I’m home sick with a disabled son. This is much better than getting to an outside appointment. I’m very happy with my counselor and doctor. I highly recommend this app to everyone
Developer Response
Hi, we appreciate your recommendation and are grateful for your trust in our app. aptihealth is committed to providing convenient and accessible access to high-quality mental healthcare, and we’re honored to be part of your journey.
This update introduces changes behind the scenes.
Have questions for our team? Contact us at support@aptihealth.com.
Version 6.3.0
The developer, aptihealth inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Contact Info
Identifiers
Sensitive Info
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
aptihealth, inc.
Size
73.2 MB
Category
Medical
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English
Age Rating
16+
16+
This app has an age rating of 16+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
