Updating my previous 2star rvw to a 3 because after submitting my last rvw I did receive a response from support & the $20 welcome bonus as promised. The only problem now is that I’ve yet to receive anything for the friends/family that I’ve invited. I’ve had at least 4 referrals join with my invite link in the last few weeks, possibly more by now, but I haven’t received credit for even the 1st one of them. They definitely have a confirmed account because they’ve already received the $20 deposit. I really hope to be able to update my rvw again & give this app the 5stars I’d like to give, as well as continue recommending it to family & friends. Just seems there’s still a couple of kinks that need working out. I signed up and was approved quickly so that’s why it gets 2 stars. I messaged support when my bank kept getting unliked for no apparent reason. Come to find out that my email was never received because there were problems with their support email. So I get an email stating it was working again & sent them my complaint. I still haven’t received the $20 for signing up. I did however receive the 2 micro deposits but I can’t confirm them if I have to keep re-linking my bank. This poses a major problem because each time I have to re-link my bank then it has to send 2 micro deposits to which I have to confirm the exact amount within the app. At this rate I’m about ready to give up which is not like me at all. I will gladly change my review if this is handled quickly & effectively. Thank you in advance!

I’ve used many different banking apps that are very similar to this one. I’ve successfully been able to sign up and use them without any problems. However, this bank is stupid. They asked for a recent utility bill with your name on it in order to sign up. They’re from Tennessee. Of course we will have to deal with really stupid stuff like this if we want to use this bank. I don’t have any utility bills. I don’t need to pay any utilities because the way I pay rent, doesn’t require me to handle that stuff due to multiple roommates and the home owner handles all of that after we all pay him. Not that this is anyone’s business, but who do they expect to sign up for this card? Millionaires? They must think that only wealthier people are entitled to this low end app based bank. There’s nothing special about it at all. I’ve explained to them about this and tried everything, they still demand a utility bill. I gave up on this stupid bank. The customer service people are from there and we all know people in Mississippi are not at all the brightest individuals you will ever have to deal with. It’s them and all of the dixi states. I can’t believe people live the way they live and how much more advanced we are then they are. However, the only thing I can say about the south that is good is the farmers are the only important people there. I don’t care if most of them are inbred. They distribute vegetables all over the country and without those guys, we’d starve. Stay away from this bank. It’s like that. I don’t lie.

2nd update: did as I was asked, provided all info. Was told I would my bonus within five days. That was on Monday. It is now nearing the end of the day in Friday, still NOTHING. Messaged again yesterday and was told to wait longer and basically told I was being a nuisance and they had already told me by email I would get it when the email was VERY unclear. This is BEYOND ridiculous. Update: I did as I was asked and got more excuses and was told I needed to provide more of my friend’s information that I didn’t have (their email) which was NOT stated as a condition of receiving my bonus. So, thanks for not doing as you said and asking me to jump through more hoops on the hopes you would fulfill your empty promises. Done. This is ridiculous. I just hope my friend at least got their bonus. I had JUST left another banking situation because they would NOT fulfill their end of the deal with my multiple referrals…not only did they NOT give me my bonus, but my friends and family that also signed up did NOT receive theirs either. Looks like Bambu is going to be the same thing. I had high hopes…guess that is what I get for hoping though. Wish I could say I had an experience like the review I read, but spoke to customer service and they couldn’t tell me anything useful…not even that my friend shows as a referral. I wish I could give zero stars honestly.

I put my direct deposit into this fake bank account. For no reason they locked my debit card, without notifying me. I called them and they said it was for “security purposes” but I could go to the ATM and take cash out. I went to the ATM and my card wouldn’t work there either. After 2.5 hours on hold, they told me to report my debit card “lost” and get a new number where I could add the digital card to my Apple Pay and at least transfer the money that way to pay my bills. Nope, that didn’t work either and now I don’t even have a working physical card. They don’t respond to emails (ever, going on 3 weeks), and don’t allow you access to your own money. I’m filing a police report and reporting them to the FTC tomorrow as at this point they have stolen my money since they won’t allow me access. Oh and there’s no supervisors. Just offshore call center people who know nothing. Long story short, don’t put your money here unless you want it stolen from them.