appWash by Miele

Name: appWash by Miele
Rating: 4.4 (271 reviews)
Author: Miele Operations and Payment Solutions GmbH

simply. washing.

Only for iPhone

Free · Designed for iPhone

271 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Miele Operations and Payment Solutions GmbH
Language

EN
+ 18 More
Size

27
MB

iPhone

Book and pay for washing machines online with just a few clicks. appWash digitizes your laundry room! Our focus: simply. washing. simply. appWash simplifies as much as possible the necessary, yet often annoying activity of washing. On your smartphone you can use appWash anytime, anywhere. Washing becomes modern and digital. And all of this without overloading the app. No unnecessary features and additional functions, because in the end it's all about washing - no more, no less. washing. What appWash does? Just what you need to wash and dry: 1 | Viewing and booking available washing machines and dryers - No more having to visit the laundry room in the basement several times and unnecessary waiting because all machines are occupied. 2 | Cashless payment with credit card, PayPal etc. - No more searching for small change or buying laundry coins. And that without additional costs. 3 | Get notified when your laundry is ready - Don't spend more time in the laundry room than necessary, you have better things to do. How to use appWash. appWash is a service for shared laundry rooms where you pay per wash. If the operator of your laundry room, e.g. your landlord, has decided to use appWash, he will inform you. Then simply download the app, register and start. Of course you can also recommend us! Show your landlord or the operator of a laundry room our website. On the website you will find a product brochure under "appWash operator". You can contact us at info@appwash.com or simply visit your nearest Miele partner. And if everything works out and appWash is installed in your laundry room, you will receive your first appWash prepaid balance of 50€ from us! About us - Powered by Miele. From a traditional equipment manufacturer to a modern partner for system solutions: In its innovation laboratory, Miele picks up on digital trends in order to facilitate its customers' work processes and expand its own range of products. With appWash, the result is a digital service of the future that develops and sells state-of-the-art technology for laundry rooms all over the world. Together with Miele Professional products, we offer innovation and quality from a single source.

Ratings & Reviews

4.4

out of 5

271 Ratings

Pretty good, but no manuals
Apr 1

Apfelmaennchen
Using this app is as easy as it gets. The only thing I don’t understand is why on earth does the app not have links to the PDFs of quick start manuals of all their washers and dryers so one can take full advantage of the machines’ capabilities and be sure what all the buttons (-/<—>/+) and indicators (e.g. “PC”..?) mean, and to make sure I’m not doing anything dumb using a machine I have not used before..?

Developer Response
Hi, thank you for your feedback! We are happy to hear that you like our app and the miele machines. We are constantly working to improve our service and will take your feedback seriously. Best regards, Team appWash!
Pretty good, but no manuals
Apr 1

Apfelmaennchen

Using this app is as easy as it gets. The only thing I don’t understand is why on earth does the app not have links to the PDFs of quick start manuals of all their washers and dryers so one can take full advantage of the machines’ capabilities and be sure what all the buttons (-/<—>/+) and indicators (e.g. “PC”..?) mean, and to make sure I’m not doing anything dumb using a machine I have not used before..?
Developer Response May 2
Hi, thank you for your feedback! We are happy to hear that you like our app and the miele machines. We are constantly working to improve our service and will take your feedback seriously. Best regards, Team appWash!
Come on people, seriously?
May 17

Jonah Branding
Is this really where we’re at, as a society? I need an app to use a washing machine? Please, genius who made this piece of garbage, tell me one thing that was ever wrong with coin operated laundry. I am not saying there’s anything specifically wrong with this app, which a better app might improve upon (though to be fair, I’ve been “running a machine” for 20 minutes, and nothing has happened). I’m saying entire concept is ridiculous. What motivations did these people have, to come up with a tech-based “solution” to something that was never a problem in the first place? What start-up grant, funded by which taxpayers, was allocated for the sake of leaving me here in this hospital-lit hostel laundry room, with the fate of my socks depending on how efficiently “laundry support” can respond to my in-app message? Are we doomed forever—by some inexorable law of capital/history—to languish beneath the idiotic maxim of “If you CAN make something controlled by an app (which I, still sockless, remain unconvinced of in this case), you SHOULD?” These are the things I have time to wonder about, as I await a response from laundry support.In conclusion: does the app wash your clothes? In my experience, no. But does the app raise several morbidly fascinating questions about the state and direction of modern capitalism? Certainly. For that, I give it 2 (instead of 0) stars.

Developer Response
Hello, our colleagues who do support are always trying to answer you as soon as possible. We can understand that it is annoying to have to wait so long. We are working on a solution to solve the problem at short notice. You can also find quick help in the FAQ section on our website appwash.com. Best regards, Team appWash!
Come on people, seriously?
May 17

Jonah Branding

Is this really where we’re at, as a society? I need an app to use a washing machine? Please, genius who made this piece of garbage, tell me one thing that was ever wrong with coin operated laundry. I am not saying there’s anything specifically wrong with this app, which a better app might improve upon (though to be fair, I’ve been “running a machine” for 20 minutes, and nothing has happened). I’m saying entire concept is ridiculous. What motivations did these people have, to come up with a tech-based “solution” to something that was never a problem in the first place? What start-up grant, funded by which taxpayers, was allocated for the sake of leaving me here in this hospital-lit hostel laundry room, with the fate of my socks depending on how efficiently “laundry support” can respond to my in-app message? Are we doomed forever—by some inexorable law of capital/history—to languish beneath the idiotic maxim of “If you CAN make something controlled by an app (which I, still sockless, remain unconvinced of in this case), you SHOULD?” These are the things I have time to wonder about, as I await a response from laundry support.In conclusion: does the app wash your clothes? In my experience, no. But does the app raise several morbidly fascinating questions about the state and direction of modern capitalism? Certainly. For that, I give it 2 (instead of 0) stars.
Developer Response Jun 3
Hello, our colleagues who do support are always trying to answer you as soon as possible. We can understand that it is annoying to have to wait so long. We are working on a solution to solve the problem at short notice. You can also find quick help in the FAQ section on our website appwash.com. Best regards, Team appWash!
problems with new design — please put machines back in numerical order
Mar 3

error-ca
the interface of the new design looks nice, but prioritizes looks over usability. on the page where you choose your washing machine, the list of washing machines used to go across the whole screen. now they’re inside little text bubbles in a frame, way too small and difficult to read quickly. also PLEASE put the machines list back in numerical order. there are so many machines and it’s so hard to find the right one when the list isn’t in order. I don’t want all of the available ones at the top if it means they are all out of order. also, please add ability to save my payment method. right now I have to go all the way back to my apartment to get my physical card to type in the numbers if I want to top up the app.

Developer Response
Hello Regina, you have mentioned a few points on which we agree with you. We are working hard on solutions and I can tell you that it won't be long before they are implemented. Be patient a little longer. Best regards, Team appWash!
problems with new design — please put machines back in numerical order
Mar 3

error-ca

the interface of the new design looks nice, but prioritizes looks over usability. on the page where you choose your washing machine, the list of washing machines used to go across the whole screen. now they’re inside little text bubbles in a frame, way too small and difficult to read quickly. also PLEASE put the machines list back in numerical order. there are so many machines and it’s so hard to find the right one when the list isn’t in order. I don’t want all of the available ones at the top if it means they are all out of order. also, please add ability to save my payment method. right now I have to go all the way back to my apartment to get my physical card to type in the numbers if I want to top up the app.
Developer Response Apr 2
Hello Regina, you have mentioned a few points on which we agree with you. We are working hard on solutions and I can tell you that it won't be long before they are implemented. Be patient a little longer. Best regards, Team appWash!
I was taken advantage!
Jul 21

mikey1228
I downloaded the APP (iOS) and proceeded to try to start the machine. It wouldn’t let me unless I had a credit. I put 20 Euros into my account and paid the 3,25 to start the machine - The APP told me the machine had started - but the machine had not. I left and came back after the APP told me it was finished - The laundry detergent was still undissolved in the machine and the clothes were dry. It had not done what it said it would do. I contacted support with several messages - as the APP doesn’t allow to start a new sentence without hitting enter (there is no return on the APP). No answers! It has been an hour since I sent the help (SUPPORT) messages and NOTHING - NOT A SINGLE RESPONSE! I’m out 20 EUROs and I have this stupid useless APP on my devices! WHAT A DISSERVICE!

Developer Response
Hello, thank you for your feedback! Please contact us about your problem via chat in the app or by email (support@appwash.com). We will be happy to help you there. Best regards, appWash Team!
I was taken advantage!
Jul 21

mikey1228

I downloaded the APP (iOS) and proceeded to try to start the machine. It wouldn’t let me unless I had a credit. I put 20 Euros into my account and paid the 3,25 to start the machine - The APP told me the machine had started - but the machine had not. I left and came back after the APP told me it was finished - The laundry detergent was still undissolved in the machine and the clothes were dry. It had not done what it said it would do. I contacted support with several messages - as the APP doesn’t allow to start a new sentence without hitting enter (there is no return on the APP). No answers! It has been an hour since I sent the help (SUPPORT) messages and NOTHING - NOT A SINGLE RESPONSE! I’m out 20 EUROs and I have this stupid useless APP on my devices! WHAT A DISSERVICE!
Developer Response Jul 30
Hello, thank you for your feedback! Please contact us about your problem via chat in the app or by email (support@appwash.com). We will be happy to help you there. Best regards, appWash Team!

appWash has a brand-new look! Here’s what’s new: - Modern, refreshed design: We’ve completely revamped the interface to make it cleaner, sleeker, and more user-friendly. - Improved navigation: Whether you’re finding a laundry room, reserving a machine, or managing payments – it’s now faster and easier. - Bug fixes & optimizations: We’ve squashed some minor bugs and improved performance to keep things running smoothly. We’d love to hear your feedback!

Version 5.1.1

Sep 11

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Version 5.1.1

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Data Not Linked to You

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