i love showgrow- i love their rewards system, and their delivery service is awesome. i had trouble with the app in the beginning-but it’s really easy to use- and customer support is always there to help when you have trouble. but overall i never have issues viewing my points, redeeming my awards, and order all my deliveries. plus the team at showgrow is always friendly, super nice- the experience is always an A+

I have had 0 customer service on the “new app” which I have a preorder is pending that I can’t get. I have called the number on the app without help. Just automated stuff can’t reach a human being to find out how this is supposed to be taken care of. And now I see YOU HAVE TO MAKE A PURCHASE of 150$$$$$$ just to get a little herb?? Not cool. I love show grow and have been going there a while now . I know where in desperate times hhhhhhhbut why can’t ShowGrow do what my Vaping store does(I’m not saying names) and just have you order with your card and to go outside to pick up your product? Shouldn’t it be that simple? Why can’t it be the same with showgrow? I do not know but won’t be spending 150 bucks pfff that’s so much weed I don’t even need at once. but regardless I hope the health of the staff is good and that everybody who works there is fine. It’s just they set up a chat thing and no one responds too and pretty much dropped off the planet earth at least in my experience. When all this virus stuff is is over I think I’ll probably find another place to legally purchase. Thanks ShowGrow out of all the business and shopping I’ve done with you throughout the last couple years I’m assuming your out of business unless someone can explain to me why my preroll is still pending and no one to tell me how to go about and pick it up along with other products I might have bought. Maaaan smh I thought it was that you were just busy but now I’m reading reviews of people complaining about a lot of the things I am.

I am a long time customer at ShowGrow, and one of my fav things offered was the app. It was quick, extremely easy to navigate, and over all user friendly. Every bit of info you needed was accessible through the home page, one click. Well, about 2 weeks ago, I was told I needed to download the new app. Seemed a little strange to download a new app instead of just some updates. The app was completely re-done, and what a downgrade it was. I found it annoying that I needed to dig around to find my rewards or past purchases/history. The MOST disappointing, is the menu tab for product is a hit and miss if it works. If you do happen to get the menu section to work, there is no way to filter results, see 7g specials, etc. The last app ShowGrow had was a 10 out of 10, the new one.......3. Very disappointed stoner over here!!!

Using the app works pretty well but responses can’t really be in real time which can be a bit of an issue when the orders for delivery are so high, pun intended. Driver was nice enough to call after my phone didn’t register his text but I wished he would have stayed in his car because that’s safer for us both. I miss the days of Express pick up. Couldn’t that still be used with the current restrictions? Just schedule people no more than 3-5 customers about fifteen minutes apart. Strictly pickup not staying beyond purchase and change if needed. Just a thought.