This was my first time utilizing telemedicine services for one of my fur babies. I was a little worried about how useful the service would be when addressing my pet’s health issues since there would not be a chance for a vet to interact with my dog to assess my concerns. The tech I spoke with, Sina, was able to go above and beyond addressing my concerns, explaining the possible causes and what to do and look for while treating his injury. She was able to answer all of my questions thoroughly. Prior to reaching out to Petzey I had tried to get my dog in with an emergency vet, but they were at capacity over the weekend. Getting my dog seen by his vet during the holidays was difficult and rushed. My experience with Petzey, and Sina specifically, was easy and patient focused. Sina was able to tell me what “red flags” to watch for that would indicate my dog needed to be seen in person by either an emergency vet service or his regular veterinarian. All in all, a great experience.

This app makes it so easy to talk to a professional QUICK! Our dog ate some chocolate and a Petzy professional was able to not only provide some very informative information, she was able to talk me “off the cliff,” so to speak, as I was freaking out over the thought of my dog dying from chocolate ingestion! Turns out, there’s a certain amount of chocolate they have to eat in order for it to be really toxic. Fortunately my dog only ate a small amount, and since I was able to call someone so quick, we were able to induce vomiting and he threw it right back up!!! It would have taken me an hour to get to the vet, and maybe even longer to have him seen! For $20 I was able to talk to someone who helped me and my pet from the comfort of our own home. Absolutely recommend this app for anyone who loves their pets!

I have the Purina perks app and I got four free consultations for the year. I have a sick kitty and I contacted a veterinarian on the app. She helped me out and made me feel more comfortable about my kitty’s situation. She said that it wasn’t an emergency, but to take her to the doctor soon. Which I am tomorrow. I, however, had my text enlarged on my phone and couldn’t find the button to add the promotion. I had to take off the enlarged text in order to find it so I could add my promotion and get the four visits free. Customer Service was a great help!! They helped me quickly. :-)

Our puppy swallowed a bee and we were worried our vet wouldn’t be able to see us in time to help him. Petzey saved the day! The vet tech we spoke with was really nice and calmly gave us instructions in what to do next and what symptoms to look out for if he had an allergic reaction. Thankfully our pup was fine (we think he swallowed the bee without its stinger) and we didn’t have to rush to the vet. Saved us from a bunch of worry and an $80+ visit. Thanks Petzey!