Hippodrome Theatre

Name: Hippodrome Theatre
Rating: 2.3 (16 reviews)
Author: John Gore Theatrical Group, Inc.

Entertainment

Only for iPhone

Free

16 Ratings
Age Rating

13+
Years
Category

Entertainment
Developer

John Gore Theatrical Group, Inc.
Language

EN
English
Size

208.9
MB

iPhone

Your Hippodrome Theatre experience, all in one place. The official Hippodrome Theatre app keeps you connected to the shows, events and experiences happening at the Hippodrome Theatre and M&T Bank Exchange. With the app, you can: - Discover upcoming shows and events - Access and manage your digital tickets - Stay up to date with venue news and announcements - Explore information about the Hippodrome Theatre and M&T Bank Exchange - Find helpful details to plan your visit From your tickets to what’s happening next, the Hippodrome Theatre app puts everything you need right at your fingertips.

Ratings & Reviews

2.3

out of 5

16 Ratings

Unusable - bug on My tickets page for months
06/18/2024
jesshcro
This app was great when it first came out - but it’s unusable now. Its main function is to be able to easily grab my tickets, but the My Tickets page hasn't worked for me for the past 6 months. This tab would error out saying it couldn’t reload a fresh list of my upcoming tickets. So it had a bunch of old tickets cached in there and wasn’t adding new ones. I deleted the app and re-downloaded it finally, to see if that would help re-check, but now it doesn’t show any tickets at all. Just an error that it couldn’t load the data because it’s in the wrong format.It’s obviously a bug on the development side with how the data is being parsed and sent to the app, but it doesn’t seem that the developers have noticed this issue to be able to fix it. I called the theater, but they’re not equipped to troubleshoot since this app is outsourced and told me to “delete the app for awhile and then redownload it in a couple of months to see if that fixes it.”So overall - this app is now pointless, since my tickets are now only accessible on the browser.
Unusable - bug on My tickets page for months
06/18/2024
jesshcro

This app was great when it first came out - but it’s unusable now. Its main function is to be able to easily grab my tickets, but the My Tickets page hasn't worked for me for the past 6 months. This tab would error out saying it couldn’t reload a fresh list of my upcoming tickets. So it had a bunch of old tickets cached in there and wasn’t adding new ones. I deleted the app and re-downloaded it finally, to see if that would help re-check, but now it doesn’t show any tickets at all. Just an error that it couldn’t load the data because it’s in the wrong format.It’s obviously a bug on the development side with how the data is being parsed and sent to the app, but it doesn’t seem that the developers have noticed this issue to be able to fix it. I called the theater, but they’re not equipped to troubleshoot since this app is outsourced and told me to “delete the app for awhile and then redownload it in a couple of months to see if that fixes it.”So overall - this app is now pointless, since my tickets are now only accessible on the browser.
My tickets
08/27/2025
Sad-35678
My tickets are not uploading.
My tickets
08/27/2025
Sad-35678

My tickets are not uploading.
Can’t access my tickets
07/28/2024
Vbartles
I haven’t been able to update my tickets information since December 2023. It says my app is up to date, but nothing is updating. I just get an error saying “The data couldn’t be read because it isn’t in the correct format.” I don’t know how to access my tickets for the upcoming season, & I can’t even find a help link on the app!
Can’t access my tickets
07/28/2024
Vbartles

I haven’t been able to update my tickets information since December 2023. It says my app is up to date, but nothing is updating. I just get an error saying “The data couldn’t be read because it isn’t in the correct format.” I don’t know how to access my tickets for the upcoming season, & I can’t even find a help link on the app!
Terrible Ticketing
Jun 28
B_J_5
Good luck with any issues transferring tickets - Hippodrome doesn’t work weekends and Ticketmaster (the very backbone of Hippodrome) has no clue and can offer not support. Just don’t have an app and tell people to buy from Ticketmaster directly - at least then Ticketmaster can see the order number. Leave app development to the pros.
Terrible Ticketing
Jun 28
B_J_5

Good luck with any issues transferring tickets - Hippodrome doesn’t work weekends and Ticketmaster (the very backbone of Hippodrome) has no clue and can offer not support. Just don’t have an app and tell people to buy from Ticketmaster directly - at least then Ticketmaster can see the order number. Leave app development to the pros.

Updates: Minor improvements and bug fixes To report any bugs or suggestions, tap the "Send App Feedback" button on the Profile page.

Version 4.11.24 Sep 30

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Accessibility

Information

Seller: John Gore Theatrical Group, Inc.
Size: 208.9 MB
Category: Entertainment
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Alcohol, Tobacco, Drug Use or References

Contains
Advertising
User-Generated Content