Service Works Pro

Name: Service Works Pro
Rating: 4.3 (243 reviews)
Author: Suparba Panda

Field Service Management App

Free · Designed for iPad. Not verified for macOS.

243 Ratings
Age Rating

4+
Years
Category

Business
Developer

Suparba Panda
Size

146.5
MB

ServiceWorks Pro is the best field service management platform to run your service business from anywhere. Save hours every week and get better visibility into your operations so that you can make the right decision to grow your business. The following functionality is supported in this app 1. Scheduling Job 2. Job Completion 3. Sending Invoice/ Estimation 4. Employee Time Tracking 5. Parts required for service 5. Receiving PO 6. Inventory Item View 7. Group Messaging 8. Text Messaging to Customers

Ratings & Reviews

4.3

out of 5

243 Ratings

System update
09/17/2023
Not/happi
Every update something else goes wrong. difficult to reach customer service representatives..
System update
09/17/2023
Not/happi

Every update something else goes wrong. difficult to reach customer service representatives..
Constant learning curve/ Never Glitch Free / Slow support
01/06/2022
hshdhshsn
Don’t pay in advance for the app that way if you don’t like it, which you likely won’t, because it will create huge problems in the office, you can at that point declined the next month, but if you pay it all at once, you have to go through the process of getting a refund. We love the idea of integration with Marcone , Service Power and Servicebench , but we constantly have to chase down errors on billing in and things of this nature, it just requires a lot of your free time trying to get these kinks worked out and it’s problematic for the price. Something of this price should have answers that would easily and directly address the problems. Often times the developers have to search it out to figure out what’s going on. There are a lot of help videos, they rarely address or pinpoint the exact problem you will be having.At some point for the price that we are paying we just don’t want to keep having to take training on the situations that are problematic (it seems there’s a new situation every few days ) The price alone is at the point that it makes glitches something you should never or rarely have to deal with!!!!
Constant learning curve/ Never Glitch Free / Slow support
01/06/2022
hshdhshsn

Don’t pay in advance for the app that way if you don’t like it, which you likely won’t, because it will create huge problems in the office, you can at that point declined the next month, but if you pay it all at once, you have to go through the process of getting a refund. We love the idea of integration with Marcone , Service Power and Servicebench , but we constantly have to chase down errors on billing in and things of this nature, it just requires a lot of your free time trying to get these kinks worked out and it’s problematic for the price. Something of this price should have answers that would easily and directly address the problems. Often times the developers have to search it out to figure out what’s going on. There are a lot of help videos, they rarely address or pinpoint the exact problem you will be having.At some point for the price that we are paying we just don’t want to keep having to take training on the situations that are problematic (it seems there’s a new situation every few days ) The price alone is at the point that it makes glitches something you should never or rarely have to deal with!!!!
Too expensive not work properly
03/06/2023
US APPLIANCE REPAIR, LLC
I have been using this software since they first launched out and it looks like it keeps bringing more frustrations day-by-day. In one single year, they jumped their price on me double or triple the price I was paying and the app does not work right. Their payment system is a stress, and they don’t even have a subscription feature so companies can use to lock in customers. I am currently giving 90% of my business to Marcone, I hold an MSA membership, plus I am paying so much money for the software. I am getting ready to take all of it somewhere else.
Too expensive not work properly
03/06/2023
US APPLIANCE REPAIR, LLC

I have been using this software since they first launched out and it looks like it keeps bringing more frustrations day-by-day. In one single year, they jumped their price on me double or triple the price I was paying and the app does not work right. Their payment system is a stress, and they don’t even have a subscription feature so companies can use to lock in customers. I am currently giving 90% of my business to Marcone, I hold an MSA membership, plus I am paying so much money for the software. I am getting ready to take all of it somewhere else.
Good structure , app needs work
11/01/2020
#1Eagles fan
I have been looking for a software to start my own business in the appliance industry. Signed up for about 15 different companies that offer a free trial. This was the only one that offers a part ordering system and also integrates with appliance part companies like marcone. I really like the desktop version of this software I has everything I’m looking for, but the app just does not seem to work well, as a technician going into customer homes it has to work flawless. I’m hoping that they can make alot of changes to the app to make it function how it should, will be checking back time to time cause I really would like to use this software.
Good structure , app needs work
11/01/2020
#1Eagles fan

I have been looking for a software to start my own business in the appliance industry. Signed up for about 15 different companies that offer a free trial. This was the only one that offers a part ordering system and also integrates with appliance part companies like marcone. I really like the desktop version of this software I has everything I’m looking for, but the app just does not seem to work well, as a technician going into customer homes it has to work flawless. I’m hoping that they can make alot of changes to the app to make it function how it should, will be checking back time to time cause I really would like to use this software.

Users can now add notes to both Jobs and Trips. Users can also view the complete history of notes for better tracking and context.

Version 6.28 10/27/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Suparba Panda
Size: 146.5 MB
Category: Business
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPad
Requires iPadOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Mac
Requires macOS 13.0.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Age Rating: 4+

4+

Learn More