- Bug fixes and improvements - Call window behavior improvements

SMS opt-out management: Prevent sending messages to SMS recipients who opt out. When recipients reply STOP or UNSUBSCRIBE, they'll be automatically removed from future messages to comply with mobile carrier rules.

Bug fixes and improvements

- Create, edit, and delete SMS templates directly in your text conversation, eliminating the need for copy/pasting from other sources. - Set specific ringtones for each of your phone numbers. You can also set specific ringtones for internal, external, or queued calls. - Select multiple text messages and export them into a file that you can save, download, or print. - Group text messages based on timestamps, making them easier to follow.

- Message reminders - Filtering contacts by department - Expanded emoji library - Phone end-to-end encryption - Call-specific ringtones - Live transcription language selection (added Spanish and German options)

- Get notified when you’re causing an echo during a meeting - Background noise reduction automatically adjusts to the ideal - Streamlined conversations by grouping messages sent around the same time - Quicker access to popular in-call features, with our new 3-row action button layout - Breakout Room moderators can broadcast messages to and get messages from attendees in any room - Access multiple accounts from the app

- Simplified call handling rules - Call waiting control - Filter your call history by incoming, outgoing, and missed calls - Save time by copying an existing team to create a new one with the same members - Transcript and notes in the same panel (Tablets only) - Push to Talk: Use your app as a walkie-talkie - New landscape view - Report spammers when you block calls and help us improve everyone’s experience - Sync your Microsoft 365 or Google shared directory contacts - Control recording playback speed

- Enhancements to support ACO for MS Teams embedded dialer app

- Now you can work with two windows side-by-side on iPads. Whether you're responding to messages, checking your schedule, or reviewing calls, split window view makes it easier to get things done. - Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call.

- Take quick actions on your texts, voicemails, and faxes. Now you can swipe left to call back or forward faxes and messages directly from your history. - When you receive a call, see which number the caller dialed to reach you.

- Control preferences for email notifications when you receive text messages in-app - New date picker while scheduling meetings - Add hint on participant restriction while scheduling E2EE meeting - Users will be prompted to have a 50 participants limitation while scheduling E2EE meeting

- Forward your calls and set optional start/end dates to fit your schedule. (beta) - Use the search bar on the Message tab to find any setting you want to change. - Catch up on your missed meetings on the go. Access your recorded calls in the app. - When you send a fax, upload a cover page or choose one of our templates. - Save time by selecting multiple text messages to forward in one. - You can now turn on End-to-end encryption from the meeting info window. - Cache and storage improvements.

Use emojis and reactions to give feedback in meetings. Call contacts from the dial pad by typing a name to search and call. Customers on a French dial plan can now use 4-digit short codes such as 10XX and 39XX to reach operator and public services. Auto-detect and minimize sharp noises during video meetings. Phone settings are now consistent across mobile and desktop.

Call handling and voicemail settings to customize how your calls are answered. Keep your meeting secure by turning on End-to-end encryption during your meeting. Refer your coworkers to the right team by using @ or # to directly link a team in conversations. We now support Finnish. Attach videos from your camera roll to messages and tasks.

Share back camera view (Avaya Cloud Video) Share your back camera from your mobile device during an Avaya Cloud Video meeting. Switch meeting device (Avaya Cloud Rooms) Instantly transfer a meeting from your mobile device to a Room, making it easy to go from on-the-move to the office. National Suicide Prevention Lifeline support US customers can dial 988 to connect to the National Suicide Prevention Lifeline.

Message Forwarding Forward messages and attachments to any conversation. Team Huddle Get together for impromptu meetings that are not scheduled and notify everyone in a team. Private Chat from Participant Tile Start a private chat with someone during a meeting by just tapping on their video. Virtual Video Background Use a video file as your virtual background. Connect to your contacts from GAL and Google Directory from within the app.

Resource center Discover new features and helpful articles in one place. Picture-in-Picture Continue your meeting while you multitask in-app. Pin Participant Pin a participant to keep their video focused even if they aren't speaking. End meeting confirmation Prevent hosts from accidentally ending a meeting. Waiting room settings Settings are respected in the schedule screen. Notification bubbles Stay informed of new conversations with notifications bubbles.

Team Connect enhancement Virtual background Video gallery layouts Meeting preview widget Personal Meeting ID in Video Presence indicator Reorganized settings Portuguese support iPad optimized screens Warning before deleting files Reset password in app Show message history Filmstrip enhancement Hide call logs

React with emojis Use emojis to respond to a post. Pick up a colleague's call Admins can allow you to answer on behalf of unavailable colleagues. Dark theme Select between dark or light themed in-app experience. (iOS 13 and above) Team Connect (Avaya Cloud Office Video) Keep your meeting and team communications more efficient by linking them. Calendar integration Easily join or schedule meetings with connected Google or Microsoft Outlook calendars.

Minor fixes related to devices running iOS 14

• Visual indicator for guests outside your company within teams and conversations. • Mark any message and those below it as unread. • Restrict meeting access to authenticated participants. • Control who can turn on chat in meetings. • Call, text, or make a video call to anyone from the call log. • Configure your Enter key to start a new line or send a message in your keyboard settings. • Notifications are now grouped together. • Improved meeting experience with active speaker & filmstrip video gallery layouts. • Easily pick up parked calls by tapping the banner.

• Quickly respond with a single tap to messages with Like, Quote, Edit and more. • Read through conversations offline, mark as read, and pick up seamlessly when back online. • Easily update emergency addresses for any assigned physical phones from the app settings. • Easier access to flip between back and front camera during video meetings • Support for more participants in video gallery view for iPad • Double tap on the screen share thumbnail to go back to the video home screen • Assign moderators before a host leaves meeting. • Meeting controls can be made persistent or be hidden after a desired delay. • Find your recent meetings and recordings under the more menu in the video tab.

Improvements & security enhancements