We are continuously updating MyNovant to provide the best user experience possible and to be more accessible. As part of this release, support for MyNovant versions v7.2.0 and below will end. If you're running an older version of MyNovant, please update to v11.8.3 or later to continue using the app without interruption. To meet Apple Store requirements, MyNovant requires at least iOS 18.

We have made visual updates to inform you of upcoming changes.

* Fixed an issue with login attempts and improved biometric/Face ID sign-in reliability. * Added a clearer error message for incorrect passwords. * Refreshed the main menu with updated options and icons for easier navigation. * General bug fixes and performance improvements.

Updated MyNovant to properly require iOS version 18.0 or later. We apologize to those affected by the 7.0.0 release that are experiencing app crashing. Please update your version of iOS, if necessary, to ensure that it meets this requirement.

We are continuously updating MyNovant to provide the best user experience possible and to be more accessible. Support for MyNovant versions below 7.0.0 has ended. If you're running an older version, please update to v7.0.0 or later to continue using the app without interruption.

We've made changes to better improve our user experience. We've also made improvements to accessibility for more of our screens. Users can now click on push notifications and be redirected (after proper log-in, when needed) to the corresponding screen, even if currently logged out or if the app is closed or minimized. Additionally, we made fixes to user-reported bugs and improvements in app reliability.

We have enhanced security. Get directions will now properly open your selected default maps app. Biometrics will now properly disable following a password update. After updating your password, re-enable it in the profile [top right corner of the home page] —> Login/Password page.

We have fixed an issue that was preventing users from signing into MyNovant.

We have made some internal changes to our sign-in process. Please use your MyChart password when signing in to MyNovant. If you don't remember it, you can use the new "Forgot Password" link on the Sign in page to reset your password. Added changes to improve the security of the app.

We are continuously updating MyNovant to provide the best user experience possible and to be more accessible.

Our newest required release contains many important infrastructure releases to improve the experience. We have upgraded MyChart to resolve some bugs related to page navigation.

We have improved access to video visits and visibility to options for our South Carolina patients. In addition, we have changed the MyChart Terms and Conditions. There is an outstanding issue - when navigating to the MyChart Menu or other MyChart features accessed from the MyNovant Landing Page, if you cannot navigate back to the MyNovant Landing Page, please logout of MyChart (from your profile icon) and log back into MyNovant. Sorry for the inconvenience.

Our newest required release contains performance improvements during the startup process and updates to consolidate the experience for our coastal patients. There is an outstanding issue - when navigating to the MyChart Menu or other MyChart features accessed from the MyNovant Landing Page, if you cannot navigate back to the MyNovant Landing Page, please logout of MyChart (from your profile icon) and log back into MyNovant. Sorry for the inconvenience.

Our newest required release contains many important infrastructure releases to improve the experience. We have identified an intermittent issue with this release. When navigating to the MyChart Menu or other MyChart features accessed from the MyNovant Landing Page, if you cannot navigate back to the MyNovant Landing Page, please logout of MyChart (from your profile icon) and log back into MyNovant. Sorry for the inconvenience.

Our newest required release contains many important infrastructure releases to improve the experience. We have identified an intermittent issue with this release. When navigating to the MyChart Menu or other MyChart features accessed from the MyNovant Landing Page, if you cannot navigate back to the MyNovant Landing Page, please logout of MyChart (from your profile icon) and log back into MyNovant. Sorry for the inconvenience.

We are happy to announce that you can now mark Healthy Headline articles as favorites so you can read or refer to articles that interest you at your convenience.

We have made infrastructure changes to MyNovant that are required to continue using all of the features in the app. This release also includes the removal of our chatbot feature.

We are excited to welcome New Hanover patients to the logged in MyNovant experience. See the page that gives you access to everything you need as part of the MyNovant experience and our new Welcome page!

We are excited to welcome New Hanover patients to the logged in MyNovant experience. See the page that gives you access to everything you need as part of the MyNovant experience and our new Welcome page! We have also included the capability to provide us with feedback – Check out the Give Feedback feature. This release also includes several minor improvements.

We made it easier for New Hanover patients to pay their bills and improved the Find a Doctor capability. There are also several updates to improve performance and enable future updates. Upgrade and check out the updates!

We improved our messaging, improved navigation to the Lyft app, and updated the navigation for the Symptom Checker feature. Upgrade and check out the updates!

Issue with selecting family members is fixed. You can now see more content on certain pages. In addition, we have made infrastructure changes to MyNovant that are required to continue using all of the features in the app.

We have made it easier to get transportation to and from your appointment with links to Uber and Lyft. Check out our Transportation Assistance page from the Hamburger Menu!

We made it easier to pay your Novant Health or Novant Health New Hanover bill without logging into MyNovant. We also made password management easier.

We have released several updates to improve the overall MyNovant experience including improved messaging when the app is not available and changing our timeout from 3 to 10 minutes. After the app times out, it will be restarted.