iPhone Screenshots


EP311 connects you with directly with City of El Paso staff to more efficiently resolve issues in our community.

Here's how it works:

1. See something that needs to be fixed?
2. Create an account
3. Submit a service request and attach a photo
4. City Staff receive your request and fix the problem!
5. You get notified when the service request is completed.

You can also check out the latest community news, schedules and events.

What’s New

Version 3.3.0

Bug fixes and performance improvements.

Ratings and Reviews

1.0 out of 5
3 Ratings

3 Ratings

Azwsx ,

Don’t Bother, no one responds to requests

I have had a pothole on my street for weeks. Everytime I submit a request, it is closed within hours. No repairs, no comments. Just a driving hazard to show for it. No one checks requests, they just close them once they see them. No wonder this city is the way it is.

Rltec ,

No Response. Useless

Administration of app reports for repairs or concerns is worthless. Been a month trying to have street light fixed.
Repair tkts are systematically closed before repairs.

App Privacy

The developer, City of El Paso, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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