Like I said in the title, Universal Tennis is amazing! It helps me to know my UTR, my best match results, and other match results. It also helps me to know other people’s match results and UTR. I can compare UTR’s and see my competition. Universal Tennis is also better than Match App in terms of ranking. For example, UTR is more realistic than your national ranking because some people just play tournaments to get points and not to get better. (Which is not correct and you should NOT do that) On the other hand, you have to beat certain UTR people to make your UTR go up. Thanks for however founded Universal Tennis!!

I bought the power subscription, uninstalled, and reinstall the app, and literally no benefits are unlocked other than discounts on tournaments and being able to buy gear through their affiliate partner links. The double digit rating isn’t there, my stats aren’t there, none of the analytics are there, this is a very poorly executed subscription program. They just flat out don’t work on iPhone 14. I canceled my power subscription, and hope that they can develop this app in the future to actually work when a paying customer buys their service. I’ve played over 30 games, there’s enough data, and it just doesn’t give you the benefits you pay for.

The UTR program really is fantastic. A great way to promote tennis and get a wide range of players engaged. The app is OK, but has a lot of room for improvement. Among my minor complaints: 1) there’s really no intuitive way of tracking events you’ve already signed up for, 2) search results aren’t sorted in a useful way, and 3) group chat isn’t integrated with events in a way that lets participants post to the group of players all playing in, for example, a tournament event. That being said, it’s not a bad app either, and I’ll continue to use it.

I recently participated in a tournament organized by UTR Sports, and unfortunately, my experience left much to be desired. Here are the key issues I encountered:Last-Minute Schedule Showing:UTR Sports informed me of my tournament time just one day before the event. This lack of advance notice made it challenging to adjust my plans.To my dismay, the rescheduled time clashed with existing commitments, leaving me in a difficult situation.Inflexible Refund Policy:When I requested a refund due to the sudden schedule change, UTR Sports informed me that the deadline had already passed.Their refusal to accommodate my situation felt rigid and unsympathetic.Communication Gap:UTR Sports failed to communicate effectively with participants. Timely notifications are crucial for players to plan their day and make necessary adjustments.The lack of transparency regarding scheduling changes was frustrating.In summary, UTR Sports demonstrated poor organization, inflexibility, and inadequate communication. As a participant, I expected better service and consideration. I recommend potential players to proceed with caution and be aware of these shortcomings.