CBE Mobile Banking

Name: CBE Mobile Banking
Rating: 3.2 (2695 reviews)
Author: Commercial Bank of Ethiopia

Commercial Bank of Ethiopia

Free · Designed for iPad. Not verified for macOS.

2.7K Ratings
Age Rating

4+
In-App Controls
Category

Finance
Developer

Commercial Bank of Ethiopia
Language

EN
English
Size

96.6
MB

Biometric authentication — Transfers above 600,000 now require biometric verification in addition to PIN for extra security. Commercial Bank of Ethiopia Mobile Banking The Official app of CBE for IOS CBE IOS Mobile application gives you access to your account on your IOS Device phone. Now, you can perform your banking tasks from the palm of your hand, from anywhere at anytime! What you can do? - Real time Account Balance - Account Statement - Funds Transfer between own account - Pay to your beneficiaries - Manage Beneficiary(Add, List and Delete beneficiaries) - Exchange Rate - Local Money Transfer using Mobile number - Request for cheque Book - ATM Locator and much more. Once you download the application, you can get Authorization code and PIN from your CBE Branch at any time. For further information, please e-mail to us :- epaymentsupport@cbe.com.et

Ratings & Reviews

3.2

out of 5

2.7K Ratings

Why do you charge 20birr to reset the app???
08/05/2025
1Ethiopia
The app works great but I don’t understand after a short time, you guys put an expiration date. The local bank worker charged me 20birr for downloading and resting the app. That is not fair to charge us. I didnt get a receipt don’t even know if the money went to the bank. It’s not right at all I am disappointed in the culture of all your employees as they talk on their personal phone and ignore customers, chitchat with each and never help unless you ask them. You are a giant in the banking industry please please do better when it comes to customer service care. We take our time to go there to get service, not to be abused or looked weird. You should encourage people to go paperless and use CBEmobile gladly. Not cool
Why do you charge 20birr to reset the app???
08/05/2025
1Ethiopia

The app works great but I don’t understand after a short time, you guys put an expiration date. The local bank worker charged me 20birr for downloading and resting the app. That is not fair to charge us. I didnt get a receipt don’t even know if the money went to the bank. It’s not right at all I am disappointed in the culture of all your employees as they talk on their personal phone and ignore customers, chitchat with each and never help unless you ask them. You are a giant in the banking industry please please do better when it comes to customer service care. We take our time to go there to get service, not to be abused or looked weird. You should encourage people to go paperless and use CBEmobile gladly. Not cool
CBE should be leading...
01/30/2021
Dreamline123
CBE should be leading other banking and start interbank exchanges to. One thing I hate Ethiopian banking system is that, every bank force’s you to open an account to do any business to inflate their customers numbers. If you have bank account in Addis Ababa and want to change even a phone number or even want to transfer large amounts, they demand that you open an account in the city and branch you are trying to do business:( otherwise you have to do the original bank you that you open your account! this practice need to be stopped immediately. Other than that the app saves a lots of time! The maximum amount of money to be transferred needs to be changed and also the transfer limit need to be removed. To do 20 transactions a week, we are opening four bank accounts! And so on... your policy only hurts the law abiding customers...
CBE should be leading...
01/30/2021
Dreamline123

CBE should be leading other banking and start interbank exchanges to. One thing I hate Ethiopian banking system is that, every bank force’s you to open an account to do any business to inflate their customers numbers. If you have bank account in Addis Ababa and want to change even a phone number or even want to transfer large amounts, they demand that you open an account in the city and branch you are trying to do business:( otherwise you have to do the original bank you that you open your account! this practice need to be stopped immediately. Other than that the app saves a lots of time! The maximum amount of money to be transferred needs to be changed and also the transfer limit need to be removed. To do 20 transactions a week, we are opening four bank accounts! And so on... your policy only hurts the law abiding customers...
Mr
08/20/2025
Gobechooo
As a long-time customer of the Commercial Bank of Ethiopia (CBE), I’ve relied heavily on the mobile banking app to manage my finances. However, my experience using the CBE mobile app outside of Ethiopia has been consistently disappointing.Most of the time, the app simply does not work when accessed from abroad. It frequently displays vague error messages like “Network Error” or “Service Unavailable”, even when I have a strong internet connection. Transactions don’t go through, and logging in is often impossible for days or weeks at a time. There’s also little to no support or guidance on how to resolve these issues for customers living or traveling outside the country.In today’s globalized world, where mobile banking is expected to function seamlessly across borders, this is a major letdown. Many Ethiopians abroad depend on the app to send money, pay bills, or simply monitor their accounts, and it’s frustrating to be locked out with no clear reason or fix.CBE really needs to improve the reliability and accessibility of its mobile banking services internationally, or at the very least, provide clear communication and technical support for its diaspora customers.Until then, I wouldn’t recommend relying on CBE Mobile if you’re living or traveling outside Ethiopia.
Mr
08/20/2025
Gobechooo

As a long-time customer of the Commercial Bank of Ethiopia (CBE), I’ve relied heavily on the mobile banking app to manage my finances. However, my experience using the CBE mobile app outside of Ethiopia has been consistently disappointing.Most of the time, the app simply does not work when accessed from abroad. It frequently displays vague error messages like “Network Error” or “Service Unavailable”, even when I have a strong internet connection. Transactions don’t go through, and logging in is often impossible for days or weeks at a time. There’s also little to no support or guidance on how to resolve these issues for customers living or traveling outside the country.In today’s globalized world, where mobile banking is expected to function seamlessly across borders, this is a major letdown. Many Ethiopians abroad depend on the app to send money, pay bills, or simply monitor their accounts, and it’s frustrating to be locked out with no clear reason or fix.CBE really needs to improve the reliability and accessibility of its mobile banking services internationally, or at the very least, provide clear communication and technical support for its diaspora customers.Until then, I wouldn’t recommend relying on CBE Mobile if you’re living or traveling outside Ethiopia.
CBE app synchronizes issues on iPhone mobile
02/21/2025
Deju Dechasa
I have been using this app and it’s really a user-friendly app, but since last month it’s not synchronized; I have been visiting the CBE branch three times in two weeks with the same error. The weird part is I should go to the branch where I opened mobile banking first unless the error is only fixed temporarily. Nevertheless, the CBE digital team is not taking this issue as seriously and is not taking action. One day cbe team will understand what is customer service. Could you please have enough kind to solve this issue?
CBE app synchronizes issues on iPhone mobile
02/21/2025
Deju Dechasa

I have been using this app and it’s really a user-friendly app, but since last month it’s not synchronized; I have been visiting the CBE branch three times in two weeks with the same error. The weird part is I should go to the branch where I opened mobile banking first unless the error is only fixed temporarily. Nevertheless, the CBE digital team is not taking this issue as seriously and is not taking action. One day cbe team will understand what is customer service. Could you please have enough kind to solve this issue?

• Biometric authentication — Transfers above 600,000 now require biometric verification in addition to PIN for extra security. • Payment Request — You can now request payments from other users, making it easier to collect money. • Merchant payment fix — Resolved issues with merchant or operator code payments. • Privacy improvement — Customer names are now partially masked when sending money by phone number (e.g., "John A. H").

Version 6.1.0 Sep 19

Data Not Collected

The developer does not collect any data from this app.

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Accessibility

Information

Seller: COMMERCIAL BANK OF ETHIOPIA
Size: 96.6 MB
Category: Finance
Compatibility: Requires iOS 13 or later.

iPhone
Requires iOS 13 or later.

iPad
Requires iPadOS 13 or later.

iPod touch
Requires iOS 13 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

This app is rated 4+ with content restrictions.

Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance