AccessTicket

Name: AccessTicket
Rating: 5 (3 reviews)
Author: Primavera Sound, S.L.

Door to Primavera Sound

Only for iPhone

Free

3 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Primavera Sound, S.L.
Language

EN
English
Size

105.8
MB

iPhone

Primavera Sound has created this application so that you can access the most awaited events quickly and without queues. Register, add your ticket and enjoy.

Ratings & Reviews

5.0

out of 5

3 Ratings

Terrible customer service
05/02/2024

Leni Ako
Had an issue with one of my tickets and needed help retrieving it, granted it was my fault but to think that this is an ongoing issue and I’ve been waiting 10 days for a solution, even asking for alternatives is ridiculous. I’ve had to ask the person who was “helping” me twice if there was an update to the situation and both times they’ve seen the response and simply choose to ignore my message. Even when they did respond to my initial question the response was horrifically passive aggressive. I understand that they have other matters to attend to but taking 10 days to resolve an issue is absurd and the behaviour displayed by the staff member is unprofessional. Not to mention this app in general does not make sense and to me feels quite unnecessary.
Terrible customer service
05/02/2024

Leni Ako

Had an issue with one of my tickets and needed help retrieving it, granted it was my fault but to think that this is an ongoing issue and I’ve been waiting 10 days for a solution, even asking for alternatives is ridiculous. I’ve had to ask the person who was “helping” me twice if there was an update to the situation and both times they’ve seen the response and simply choose to ignore my message. Even when they did respond to my initial question the response was horrifically passive aggressive. I understand that they have other matters to attend to but taking 10 days to resolve an issue is absurd and the behaviour displayed by the staff member is unprofessional. Not to mention this app in general does not make sense and to me feels quite unnecessary.
Missing transfer option with last update
05/20/2022

jonmitz
There is no longer an option to transfer tickets from Dice. Multiple friends are stuck. Fix it!
Missing transfer option with last update
05/20/2022

jonmitz

There is no longer an option to transfer tickets from Dice. Multiple friends are stuck. Fix it!
Using credit?
06/04/2022

Blombassa
It seems next to impossible to use the credit. Will the update fix this and preserve access?
Using credit?
06/04/2022

Blombassa

It seems next to impossible to use the credit. Will the update fix this and preserve access?
This is the dumbest app to try to get tickets from.
05/24/2022

Bashido
How do you make going to a festival hard. Add access tickets into the mix that’s how. Lots of bugs and I can’t uploaded my picture. So dumb.
This is the dumbest app to try to get tickets from.
05/24/2022

Bashido

How do you make going to a festival hard. Add access tickets into the mix that’s how. Lots of bugs and I can’t uploaded my picture. So dumb.

- Added WhatsApp notifications option in waitlist and phone number field in profile - Improved form validation and payment handling - Fixed profile data not updating correctly after saving changes - IBAN is now masked for security, showing only the last 4 digits

Version 3.1.25 Mar 23

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Sensitive Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Primavera Sound S.L.
Size: 105.8 MB
Category: Lifestyle
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More