No idea what people are complaining about.. my experience with customers bank has been excellent.. some of the best banking features you can get.. and I’ve been with a ton of banks. Fast same-day transfers with generous limits are awesome. The latest app is much better than what they had before.

I had high hopes when Customers Bank created Bankmobile. Then, after we transitioned to this mobile-first bank, they pulled the rug out from under us, transitioned us to their dumpy, regional bank, and then abandoned the original program. We were stuck with an incredibly dated product, and empty promises of a fancy new app. Unfortunately, what we got was this dumpster fire of an app. It is full of bugs, and I frequently cannot make deposits due to software bugs. The user interface is absolute garbage, probably designed by Donna from accounting. Just stay far, far away. Take your money elsewhere.

I’ve had only good experiences with Customers Bank and the app for the many years I’ve been with them!

Recently downloaded the mobile app for mobile check deposits. The app is horrible. Kicks you out randomly, so you have to log back in. Takes 3, 4 maybe 5 times to try to deposit a check (each time getting booted back to the log in screen) sometimes I have to wait till the next day to try with fingers crossed. Very frustrating app!!!