Key Accounts Now Supported in Fluidra Pro Key account users now have access to Fluidra Pro within the app. Bug Fixes Resources Access Restored - Technicians and guests can now access product resources directly from the app. Invite Code Issue Resolved During Sign-Up - During sign-up, technicians were unable to associate to a Fluidra Pro business using an invite code. This issue has been fixed, and invite code associations now function as expected.

New Rewards Program — Earn rewards cash on every eligible purchase, starting with your very first dollar. Fresh New Look — Updated app design for a smoother and more enjoyable experience.

What’s New - Guest technicians can now join an existing Fluidra Pro Business with an invite code. - Technicians with routes assigned can now view their events in the same sequence as what has been set in iON Pool Care. Bug Fixes - Various bug fixes related to app performance

What’s New • Technician Sign Up on the app with or without and invite code. • Existing Fluidra Dealers can invite technicians to their Fluidra Pro Team by sharing an personalized and unique invite code. • Technicians who have signed up on the app can request to have their account deleted from Fluidra Pro. Bug Fixes • Various bug fixes related to app performance related to background syncing

What’s New - Added background data syncing to support offline usage of the app. - Enhanced UI to indicate when a user is working offline and the status of data syncing. - Allow users to view specific syncing errors and retry. Bug Fixes - Various bug fixes related to app performance

Bug Fixes and Enhancements

What’s New • Dashboard view that provides Fluidra Pro Loyalty dealers a snapshot view of their Rewards account so that they can efficiently manage their rewards while on-the-go. • Activate myPerk on the mobile to gain access to exclusive promotions catered to each business. • View equipment rebates • Reset user password Bug Fixes • Various bug fixes related to app performance

Bug Fixes • Addressed high priority issue related to incorrect service addresses displaying on the Schedule view. • Work Order can no longer be closed without an image if an image is required. • WO appointment times can now be added to a new WO while closing a Service. • All Work order appointment times can now only be scheduled in 15min increments.

• Introducing the ability for the user to Sync their data on demand without needing to wait for the automatic syncing process to pick up user updates. • New interactive guide for common troubleshooting scenarios for JXi heaters that can be launched while online or offline. • Ability to quickly add service readings within the service log using the Service Carousel. • Be able to see which equipments are available for registrations and start the process of registering an eligible Fluidra equipment from within the app. • Scan serial numbers to add a new Fluidra equipment using the camera function on your smartphone. Bug Fixes • Addressed root cause of issues related to missing Service Log readings & Inventory Items used when user Creates a WO while closing out a Service Log.

Bug Fixes - Addressed issues related to Service Log readings & Inventory Items used either not syncing or taking a long time to sync. - Addressed issues related to failure to load data after initial login. - Images attached to Service Logs will now be uploaded. - Adding a new customer will now default the Service Profile to Default Service Profile. - Service Log emails will no longer display “Invalid Date”.

· Bulletin Messaging that notifies you of important upcoming announcements for the app · Indicator to let you know when an image upload fails to save · Bug fixes and other performance improvements

Add and Edit Customer Add and Edit Service Body Data Sync Optimization UI Enhancements

Addresses link to mapping app. Customer phone numbers. Fixes to email delivery and data synchronization. Bug fixes and UI/UX improvements.