MealKeyway

Name: MealKeyway
Rating: 2.6 (73 reviews)
Author: MENUSIFU Inc.

Food & Drink

Free · Designed for iPad

73 Ratings
Ages

4+
Years
Category

Food & Drink
Developer

MENUSIFU Inc.
Language

EN
English
Size

48.6
MB

MealKeyway, enjoy takeouts your way. MealKeyway: Enjoy the convenience of app ordering with your favorite restaurant in mind. This is a customized online ordering app launched by MenuSifu, dedicated to providing diners with a convenient ordering experience and exclusive discounts. FEATURES: Effortlessly discover the menu, place orders, and review your order history and receipts. Receive timely notifications to keep up with your favorite restaurants' latest trends and promotions from your favorite restaurants. Choose between delivery and pickup for the service that suits you best. HOW IT WORKS: To get started, simply scan the MealKeyway app QR code provided by the restaurant. You'll typically find this QR code on restaurant posters, menus, flyers, or banners. It may also be available on the restaurant's website or social media profiles. NOTES: MealKeyway is not your typical food-ordering marketplace app. We prioritize specific restaurants that have chosen to participate in our rewards program. For the app to work correctly, it is imperative that restaurants partner with MealKeyway. Additionally, users must link their app to the unique QR code provided by the restaurant to ensure proper functionality. If you have any questions, please contact our customer support team at 212-898-0888 or assist@menusifu.com

Ratings & Reviews

2.6

out of 5

73 Ratings

Mediocre
12/25/2024

Al Soccer Pal
I had a difficult time ordering. It was asking for my email address on the checkout page, but ai received an error message that my email was being used for another account. I literally made up an email address in order for it to work. They also don’t show a map of where the delivery vehicle is. I really like that feature. I am not in a place that is easy to find, and I meet delivery drivers on the sidewalk. That is going to be extremely difficult to do now. I doubt their delivery times in the app are at all accurate. I won’t use this app again.
Mediocre
12/25/2024

Al Soccer Pal

I had a difficult time ordering. It was asking for my email address on the checkout page, but ai received an error message that my email was being used for another account. I literally made up an email address in order for it to work. They also don’t show a map of where the delivery vehicle is. I really like that feature. I am not in a place that is easy to find, and I meet delivery drivers on the sidewalk. That is going to be extremely difficult to do now. I doubt their delivery times in the app are at all accurate. I won’t use this app again.
Points pending from 6 months ago- how?
12/03/2023

s5383759
My account has 0 points even though I earned in May and June 2023 and I see that those points are still pending- long after I've picked up, consumed and paid for my order. Points are only valid for 6 months and then they expire, but you took over 6 months and still haven't deposited my points. Points system feels like a scam. Other than that I only ever order from the same restaurant a couple times a year (5-7 times). Have not even had a chance to use my points to see what benefit it does for me.

Developer Response
We sincerely apologize for the delay in depositing your points and any inconvenience this may have caused. You can check your points at any time. Sorry for the inconvenience.
Points pending from 6 months ago- how?
12/03/2023

s5383759

My account has 0 points even though I earned in May and June 2023 and I see that those points are still pending- long after I've picked up, consumed and paid for my order. Points are only valid for 6 months and then they expire, but you took over 6 months and still haven't deposited my points. Points system feels like a scam. Other than that I only ever order from the same restaurant a couple times a year (5-7 times). Have not even had a chance to use my points to see what benefit it does for me.
Developer Response 04/17/2024
We sincerely apologize for the delay in depositing your points and any inconvenience this may have caused. You can check your points at any time. Sorry for the inconvenience.
Ripoff
Jul 10

screwedagain7
In addition to the scam convenience fee they force a 20% tip on every purchase you make. This is despite the fact that you have to go pick it up yourself. The new business model “steal what you can when you can“. On top of that, when I got to the restaurant to pick up the food I learned at the restaurant provided weekly specials, which were not identified on meal key in any way shape or form. As a result between the convenience fee, the force tip, and the failure to apply the offered discount. My bill was $20 more expensive than had. I just called the restaurant directly. In my opinion, that is no small amount. Interestingly when I mention this to the restaurant, they said I should call and not use mealkey. take that for what it’s worth.
Ripoff
Jul 10

screwedagain7

In addition to the scam convenience fee they force a 20% tip on every purchase you make. This is despite the fact that you have to go pick it up yourself. The new business model “steal what you can when you can“. On top of that, when I got to the restaurant to pick up the food I learned at the restaurant provided weekly specials, which were not identified on meal key in any way shape or form. As a result between the convenience fee, the force tip, and the failure to apply the offered discount. My bill was $20 more expensive than had. I just called the restaurant directly. In my opinion, that is no small amount. Interestingly when I mention this to the restaurant, they said I should call and not use mealkey. take that for what it’s worth.
How did this get past QA?
02/04/2024

Batkiller
I'm kind of astonished by all the things that went wrong here. I didn't have a menusifu account, and although the login page says you can sign up for one, you actually can't. There's no option to create an account, so I created one through their website, verified my email, and then tried to sign into the app but got an error about an incorrect email or password for the account I just created (and I know they were typed correctly). I thought I'd try to reset my password with the "forgot password" link, but no email was ever sent. I finally gave up and just called the restaurant. Please test every bit of functionality before releasing your app to the public.

Developer Response
We're genuinely sorry to hear about the challenges you encountered while trying to use our App. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention.We understand the frustration you experienced with the login and account creation process, and we're currently investigating to identify and address any underlying issues. Our goal is to ensure that our App provides a seamless and user-friendly experience for all our customers.Once again, we apologize for the inconvenience, and we thank you for your patience and understanding.
How did this get past QA?
02/04/2024

Batkiller

I'm kind of astonished by all the things that went wrong here. I didn't have a menusifu account, and although the login page says you can sign up for one, you actually can't. There's no option to create an account, so I created one through their website, verified my email, and then tried to sign into the app but got an error about an incorrect email or password for the account I just created (and I know they were typed correctly). I thought I'd try to reset my password with the "forgot password" link, but no email was ever sent. I finally gave up and just called the restaurant. Please test every bit of functionality before releasing your app to the public.
Developer Response 04/17/2024
We're genuinely sorry to hear about the challenges you encountered while trying to use our App. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention.We understand the frustration you experienced with the login and account creation process, and we're currently investigating to identify and address any underlying issues. Our goal is to ensure that our App provides a seamless and user-friendly experience for all our customers.Once again, we apologize for the inconvenience, and we thank you for your patience and understanding.