I use BeyondMenu all the time. They’ve got my favorite Asian restaurants on it. Ordering delivery through BeyondMenu almost always turns out to be cheaper than doing the same thing with GrubHub, Seamless, Caviar, DoorDash, etc, as they don’t seem to add service fees ON TOP of your order, like those services do. And often, the minimum order is less than it is on those other services, too, so I don’t have to order quite as much food to get my meal delivered (I’m just a single guy. I can only eat SO much). I get the feeling that BeyondMenu also costs THE RESTAURANTS less, as I suspect they don’t charge as much of a fee as the others (I don’t KNOW this. I’m just guessing), so I suspect it’s better for the restaurant. So, if I can help it, I try to go with BeyondMenu first, and THEN the others. They definitely seem more geared towards Asian restaurants, though, so if you’re looking for a salad from MIXT, it might not work for you. In any case, I appreciate BeyondMenu.

I saw all previous reviews that were bad and was hoping things changed as the most recent ones was fairly good. Ordered placed the app to local restaurant and received an order confirmation and they charged my American Express card immediately. Half hour later we go to the restaurant to pick up our order they don’t have anything for us because they never got the order and that was because the restaurant hasn’t been signed up with beyond menu for at least 3 years now. We placed an order anyway with our local restaurant and paid for a new order on a separate credit card. I immediately called BeyondMenu it’s 8 PM California time on Friday night and I get a woman that answers the phone, which kind of sounded like I was calling a customer service rep at their home (?) so I proceed and explain the situation, gave her the order number she said she’ll cancel the order and that I’ll get an email confirmation but I should see the credit back to my credit card in 3 to 5 days depending on my credit card company. Got a love these places who charge your card right away but take a week to give you the money back. I put this on my American Express and if it’s not taken off I will immediately dispute it with them they are the best company to deal these types of situations, I will get my money back but for the time being I’m out $40.

Are use this app every time I want to order from a Chinese food restaurant that China Wokery in North Port. It’s on several different delivery sites however this one is a more accurate website for the restaurant delivery fees are more reasonable and they contact me to make sure that my order is correct when they receive it and if I need anything special or special instructions are confusing they let me know. The only drawback is there’s only one or two restaurants on it they need to build up their clientele so that they will be able to compete with GrubHub and door dash and Uber eats and the lakes there’s so many different apps out there that you can use in order to compete they’re going to need to build up and have more restaurants and more ways than one to deliver because they accept PayPal debit or credit cash they’re one of the only few that will allow you to pay in cash when they deliver that’s another nice thing so they’re really quite a good site and I would love to use them for other things.

If you are comparing this to uber eats you may be disappointed. First off, there is only one place where it shows you when your delivery is expected - it really should be listed in the summary of the order (though that is messed up as well since it says I paired with Google Pay even though I am on an iPhone...). There is no way to track your order’s progress in the app. They do offer text message updates but they are vague. Unfortunately part of my order was incorrect (missing items). I called Beyond Menu and the woman had to call the restaurant to fix anything (refund). She then called me back insisting that the restaurant sent the right order and that she cannot refund anything (stating she spoke to the cook and he was adamant it was correct). To me, you work with the customer and then deal with the business after you make sure the user is treated well, not insinuating they are a liar. I ended up calling the restaurant and they said he told Beyond Menu he wouldn’t issue a refund until he spoke with the cook, which he did and they admitted their mistake and refunded me the item. The restaurant was very kind, unlike the agent at Beyond Menu. The reason for 2 stars instead of 1 is because the menu interface is pretty smooth. Not great since you kind of have to guess on some thing (like swiping right gets you a different menu) but it didn’t glitch or anything. Overall, probably not my go to food delivery app.