MyQ X Mobile Client
Safe Printing in Your Pocket
Free · Designed for iPad. Not verified for macOS.
MyQ X Mobile Client is a modern printing app for completely touchless print control of printing devices (MFDs and printers) connected to a MyQ server. Secure login supports biometrics, i.e. fingerprint/face recognition, and the user can upload files for print or select existing jobs waiting in their queue, history or favorites.
Printing options can be changed immediately before release, like the number of copies, mono/color, duplex/simplex, or assignment under relevant Projects and Accounts. The user has an overview of the status of their quota and credit, which can also be recharged directly from the app.
- Intuitive UI
- Completely touchless experience
- User login supports biometrics (face & fingerprint recognition)
- User can print directly from app & release jobs via QR code
- Job list and printing options
- Projects, quotas, credit, cost centers
- Edit profile, generate PIN, recharge credit
- Print on non-embedded devices (printers)
- Print from iOS
- Support for MyQ server 8.2 and later
more Always an issue at the library!
Always an issue at the library!
*Credit Recharging*
- Support for new recharge UI with full payment provider support (Server version 10.2 Patch 22+ required)
Fixes:
Not possible to print to direct queue
Changed text in log out from printer dialog
Renamed MS Azure login to Entra ID login
"Print now" in ready jobs properties is sometimes incorrectly greyed out
Native iOS mail app is always used to report an issue, even if other is set to default
Keyboard is sometimes incorrectly hidden during login
10.2.1 Feb 26
*Page Range* - Specify a custom page range for print jobs.
*Preselected Credit Account* - User's credit account is preselected after unlocking a terminal supporting this functionality.
Improvements
- Mobile Client interface now follows server "Show Avatars" setting.
Fixes:
This release contains various fixes.
See full release notes at https://docs.myq-solution.com/en/mobile-app/10.2/change-log
10.2.0 11/29/2025
*Seamless QR Login* - When scanning a QR code to log in on a device connected to secondary server, the app switches to the correct server. If the server is not pre-listed, it is added.
Improvements:
- Enhanced "Add Server" dialogue for better usability.
- Document uploads enabled while logged in to a printer.
Fixes:
- "Generate PIN" button hidden when PIN changes are restricted.
- Resolved occasional "Too many requests" error on Server 10.2.
Tip: Upgrade now to enjoy these enhancements!
10.1.6 12/20/2024
Improvements:
- Small improvements of the Report Issue dialogue.
Fixes:
- Printing to the MyQ X 10.2 Print Server might fail with an error "These jobs were not saved."
- The application gets stuck when the scanning QR code screen is closed.
- Fixed a couple of issues when adding and signing in to multiple servers.
- The blue theme of the login page is displayed instead of the default one for MyQ 10.2.
Tip: Upgrade your printing experience and take advantage of these new features and improvements.
10.1.5 09/12/2024
Improvements:
- Queues for direct print that do not have assigned printers are now hidden
Fixes:
- When MFA is requested during sign-in with Microsoft, the login is closed after returning to the app, preventing login from being completed
- Displayed prices for BW/color print do not reflect clicks for large formats
- Printing from the Share menu may ask for a QR login even when the user is already logged in on the device
- Additional fixes
See more at docs.myq-solution.com/mobile-app
10.1.4 04/29/2024
*Login experience* - We optimized the app to prevent unexpected logouts due inactivity
Fixes:
- User may be logged out from the app after 24 hours of inactivity
- When editing a server and saving without changes, a warning "Server already exists" is displayed
10.1.3 08/08/2023
*Login experience* - We optimized the app to prevent unexpected logouts due inactivity
Improvements:
- Names of Job properties unified with MyQ X Embedded Terminals
- Report issue and Send feedback UI improvements
Fixes:
- User may be logged out from the app after 24 hours of inactivity
- Login using proxy url is not working when URL starts with capital letter
- Same server can be added twice
10.1.2 07/26/2023
*Sign in with Microsoft* - Allows for a secure and convenient single sign-on experience using Azure AD credentials
Improvements:
- Added support for Microsoft Application Proxy passthrough mode, allowing for easier login to MyQ X server
- Job properties are now also displayed on the Home tab
- Dialogues when user session on a device expires improved
- Job Preview information screen improved
Fixes:
- Expiration of user token causing "invalid_grant" error displayed
- Loading takes too long when connecting to an unreachable server
- Added server may be named "Uknown" instead of by its hostname
- Application proxy may not work if starting with a capital letter
- Login screen may be shown when selecting an unreachable server
Upgrade your print management experience with MyQ X 10.1 and take advantage of these new and improved features.
10.1.1 05/24/2023
*Job Preview* - Preview print jobs directly in the mobile application before printing.
*New Job Parameters* - Eco mode (toner saving), punch, and staple options now available.
Improvements:
- Release Notes in the App: Stay up to date with the latest improvements and fixes right in the app.
- Improved Offline Behavior: The application now handles server offline situations better.
- Improved Login Dialogue: The dialogue after an unsuccessful login to a printer has been improved.
- Edit Server Details: You can now easily edit server details and log out in case your login credentials have changed
Fixes:
- Application Proxy Fix: An issue with the application proxy not loading the Microsoft login to access the app has been resolved.
Upgrade your print management experience with the latest version of MyQ X and take advantage of these new and improved features.
10.1.0 02/06/2023
*Report issue with contact per printer* - Administrators can assign responsible service contacts to individual printers, which means more efficient service request handling for users.
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Improvements
- Safe mode renamed to "Secure mode" for better context.
- When adding a new server to the Mobile Client, the server name is automatically populated based on the hostname.
8.2.12 11/14/2022
*What's New* - Stay up to date. We’ve added a new widget to share the latest updates and improvements.
*Report issue* - Printer out of toner, broken lid, etc.? Report printing related issues directly to your IT admin via the app.
*Send feedback* - We want to hear from you. Rate us, share your experience and suggestions with the MyQ team.
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Improvements:
• Send feedback screen design
8.2.11 09/30/2022
New Features:
*Send feedback* - Let us know about your experience with the MyQ X Mobile Client (available in the More menu)
*What's New* - Highlights new features of the MyQ X Mobile Client on the Home
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Fixes:
Unable to enter "dot" or "@" in Username field
Change of Server name
Credit history screen design
Report issue screen design
8.2.10 09/17/2022
Optimization and minor adjustments
8.2.9 07/13/2022
- Server version 10 support
- Job upload speed optimization
- Support for multiple credit accounts in the application
- Adjusted the layout of items on the Jobs tab
8.2.7 04/19/2022
- Server version 10 support
- Job upload speed optimization
- Display the number of percentages when uploading jobs
- Support for multiple credit accounts in the application
- Adjusted the layout of items on the Jobs tab
8.2.6 03/14/2022
Optimized workflow of job adding and printing
Scrollbars added throughout application
Option to print a job to when the account balance equals the price of the job
Polish, French and German localization
Option to delete jobs from the Printed tab and Print all jobs button removed
Fix - select texts and scroll through text in text fields
8.2.5 02/07/2022
- New dialog when you press "Save Job" or "Print now" on the "Add job" screen
- Fixed Monochrome switch
- Removed the ”Print all” button from the Printed tab
- Focus on the MyQ X Privacy Policy after opening the web view
- Spanish translations
8.2.4 12/24/2021
New Features
———————
- Added pull to refresh on printer detail
- Secure mode - Certificate verification against the server
Improvements
———————
- Modifying keyboard control behavior on Chromebook (enter, backspace, tab)
Changes
————
- Updated link for the privacy policy
- Updated text while processing files
BugFix
———
- Uploading bigger PDF files no longer crashing app
- Possible to sign in with a username that has 'spaces'
- Fixed crashes from Crashlytics
8.2.3 09/01/2021
- job sorting from the latest
- fixed uploading multiple jobs
- UX optimization
8.2.1 05/18/2021
*Credit Recharging*
- Support for new recharge UI with full payment provider support (Server version 10.2 Patch 22+ required)
Fixes:
Not possible to print to direct queue
Changed text in log out from printer dialog
Renamed MS Azure login to Entra ID login
"Print now" in ready jobs properties is sometimes incorrectly greyed out
Native iOS mail app is always used to report an issue, even if other is set to default
Keyboard is sometimes incorrectly hidden during login
more Version 10.2.1 Feb 26
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