As the population of seniors in the US continues to grow, senior living communities are tasked with ensuring timely response and care for their residents. PalCare has proven that the adoption of its mobile alert app does just that. Senior Living communities that use PalMobile respond to emergency alerts 20% faster than those who use old school alert methods, such as pagers and radios.
With PalMobile, senior living operators can:
• Access on Wi-Fi or cellular networks
• Customize escalation profiles
• Replace pager systems, reducing the number of caregiver devices
• Create robust reports for caregiver accountability
• Manage zones to connect caregivers with relevant alerts from their floors or units
How PalMobile Works:
• Works on Wi-Fi or cellular networks
• Zones: choose which caregivers receive alerts from individual wings, floors, or apartments
• Mobile App Stages:
o Alert: Resident needs assistance or help
o Acknowledge: Caregiver has accepted the alert and is enroute to the resident
o Arrive: Caregiver has arrived at the resident and has cleared the device
o Complete: Caregiver has completed care and is leaving the resident
About PalCare:
PalCare provides emergency alert solutions to the senior living industry. From alert through resolution, the PalCare platform empowers caregivers to deliver the most effective care possible when residents need it most. The system directly supports the most reliable emergency call systems, customized reporting tools and easy-to-use staff communication tools. PalCare is trusted by over 130,000 residents nationwide – reducing risk, improving outcomes, and allowing for an overall better senior living experience.
Need Help?
For responsive and helpful support, contact us at support@palcare.com
My main concern is that even after I clock out to go home, completely logout of PalCare AND close the app - I STILL continue to get all the notifications as if I were still logged in. PLEASE fix this ASAP! Hearing the same non stop notification for 12hrs straight is overstimulating enough…I don’t enjoy having to continue hearing them even after my shift ends and I’m at home & trying to sleep! Aside from that and how insanely fast it drains my phone battery, the app serves its purpose while on the clock. If I could add any other suggestions, the only 2 things I could think of would be to 1.) Make it possible to only get notifications for the specific unit we are working on, rather than getting them for every client in the entire building. (That would help our phone batteries not drain so fast) and 2.) Consider changing or adding some new notification sounds once in awhile. Idk about everyone else, but after years of hearing the same few different sounds constantly - I would be grateful for something new lol
Great App!
CentrifugalFarce
This app improves caregiver response times and improves team communication. A must have for retirement communities!
Crashing
The bungalows of Branson Mo
It keeps logging me out and crashing. It’s not just on my phone but the work phone to. The other workers who have down loaded the app on their phone has also complained about it. Even when I log out of the app it still keeps paging somehow. It’s just weird. I just Don’t like it. I uninstalled it and reinstalled it. it also has been upgraded I don’t know what to do now.
Logins Issues
Pikitos D' Oro
Every time I log off and want to log back in a future time I have to delete the app and download the app again. Once I log off everything turns black and there’s no option to log in, unless I delete the app and download again. This is every time I want to use it. Every Time !!!
Developer Response
I'm sorry to hear that you are having issues. Please contact our support team for resolution.support@palcare.com or 888-725-2848
- SafelyYou Fall Detection integration
- UI updates and bug fixes
Version 3.6.0
The developer, PalatiumCare, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Usage Data
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
PalatiumCare, Inc.
Size
151.7 MB
Category
Medical
Compatibility
Requires iOS 17.1 or later.
iPhone Requires iOS 17.1 or later.
iPad Requires iPadOS 17.1 or later.
Mac Requires macOS 14.1 or later and a Mac with Apple M1 chip or later.
