I was encouraged by the staff to download this app because “it’s amazing”. I beg to differ on its usefulness. It seemed more like the staff doesn’t want face to face interactions anymore just use the app. The app has language options, but if you choose English only the restaurant reservations are in English. Many of the menus and options within the menu. I was trying to ask for towels because housekeeping took ours and didn’t replace them. I could not read the options under service. The spa menu is nearly illegible between the pdf download and the font color/page color. Go through the app on a phone to test your product.

Don’t bother with this app for pre checkin. I have three adults in a room and it is requiring email, home address, phone numbers and passport info. The problem is there is no field to enter the actual passport data and it won’t save the other details without it. Completely useless

I can’t enter my husband’s information in the pre-check in section. A passport or ID is required, but it doesn’t show a field to enter the information. You can’t move forward without entering the information.

The app doesn’t work at all. It can’t save anything. It won’t hardly load ever. I’m not even sure how it’s supposed to work because it doesn’t seem to do anything.